December brings snow (for many), fun traditions, and the inevitable consumption of too many cookies. Keep reading to find out what we have been working on for you this month. What’s New? Duplicate Segments We know it’s a pain to recreate complex segment logic every time you want to target a different audience. That’s why…

Starting January 1, 2020, Customer.io will be migrating to a new email delivery platform to improve our email sending infrastructure. We will handle the migration process, but we need your help to complete the transition. All you need to do is simply update your DNS records in your Customer.io account, and we’ll take car…

November is a month we are definitely thankful for. It delivered giant balloons in the Macy’s Thanksgiving Day Parade, Cyber Monday sales, a new webhook feature, and more! What’s New? Set Attributes from Webhook Responses We are excited to announce that you can now use Webhook Responses to set people’s attributes. Thi…

We started Q4 eating a lot of goulash and brainstorming new product concepts at our company fall retreat in Budapest, Hungary. Being a 100% remote company, we value working (and hacking) together in person. Now that we are back to our regularly scheduled programming, we want to share what we worked on in October for you….

Continuing the work we did with branching last month, we introduced a new branch type and additional conditions. Read on to learn more about our new features and smaller improvements. What’s New? Date-Triggered Campaigns Simplify the process of creating birthday, anniversary, and other recurring campaigns based on d…

Continuing the work we did with the new visual workflow builder earlier this summer, we introduced branching this month. Read on to learn more about our new features and smaller improvements. What’s New? Branching in Workflows Branching allows you to split your workflow in order to funnel users through different paths. Y…

We were busy in July to continue making Customer.io the best marketing automation tool. The UI design and campaign workflow builder are officially out of beta and have been released app-wide. Read on to learn more about our new features and smaller improvements. What’s New? Ad Audience Sync Are you tired of manually uplo…

At Customer.io, we’ve spent the last year turning our styles and coded components into a full-fledged design system. One of the biggest changes is that our work is now guided by a design direction that includes design principles. What are design principles? Design principles are a set of opinionated, actionabl…

“Anyone who has paid media campaigns and uses Customer.io HAS to use this feature—you’d be crazy not to—it’s a no brainer.” — Nick Lafferty, Paid Search Manager at Mailgun Are you tired of manually uploading CSVs to create ad audiences? Say good-bye to busywork, and say hello to our new Ad Audience Sync! Use C…

Purple Carrot is a 100% plant-based subscription meal service that delivers healthy meals right to your doorstep every week. Purple Carrot’s vision is to create a world where plant-based eating is a mainstream choice to improve health, the environment, and animal welfare. Before Customer.io Ad Audience Sync Digital adver…