How Mailgun Uses Customer.io’s Audience Sync to Focus Their Efforts on What Matters

Mailgun is an industry-leading email service provider (ESP) with a developer centric focus and product offering. Founded in 2010, Mailgun uses the power of its email API combined with its deliverability services to ensure their customers are getting the highest rates of deliverability in the industry. Challenges with Ads Historically, paid ads through Google have...

How Codecademy Increased Their Ad Conversion Rate by 30% Using Customer.io’s Ad Audiences

Codecademy is an online-only interactive learning platform that teaches users the technical skills that they need to upgrade their careers. Founded in 2011, Codecademy has been one of the leading companies facilitating the learning of code and teaching code online. Codecademy has over 45million customers that they need to message on a daily basis. Paid...

June 2019 Release Notes

Following the refreshed UI from last month, we launched a new campaign workflow builder only available in the beta design! What’s New? Drag and drop new actions out of a sidebar Open canvas view Pan and zoom to get either a detailed or high level view of your workflows View the full documentation and learn...

How to Get New Value from Your Subscription Box Gift Recipients

If you are a subscription box company, you know that end-of-the-year gift giving will generate a significant part of your revenue for your business. But how can you turn one-off purchases into sustainable recurring revenue? Most, if not all, of your retention marketing is primarily focused on your paying, active subscribers. We’ll show you how...

May Release Notes: Design Refresh in Beta

We are excited to share that we’ve introduced a refreshed UI design in beta to improve ease of use and reflect Customer.io’s new branding. Our goal with the design refresh was to create an experience that helps you focus your time on tasks that matter most. We introduced our new design as a beta so...

April Release Notes

The Customer.io team kicked off April with a spring retreat in Playa del Carmen where team members created a few impromptu hack projects, including a Google Sheets Importer! That’s what you get when a team of engineers is together in a room. New Features Campaigns & Broadcasts We’ve made three changes that will make creating...

Create Campaigns with Confidence

You’ve told us that you love the flexibility of our messaging workflows. Anything you dream up, you can make happen in Customer.io. But, you have to understand some pretty complex concepts to make them a reality. With the latest changes, we’ve made the power of Customer.io campaigns easier to understand and set up. We’ve made...

March Release Notes

March brought the first day of spring and lots of great feedback from you on how we can improve Customer.io. This month, we worked on some of those requests pertaining to newsletters and kicked off the first of many exciting changes coming to campaigns. New Features Per-User Data in API Triggered Broadcasts We heard you...

February Release Notes

February was a short month with record snowfalls, another Super Bowl win for the Patriots, and a Best Picture Oscar for Green Book. Now that spring is here, we’re excited to share the many improvements we’ve made for you in February. Dashboard Improvements We know that some of you send more than just email, so...

January Release Notes

Building on our work from 2018, we started January with personal resolutions we knew we would break, but a commitment to you that we knew we would fulfill. This year we’ll continue to build the most powerful automated messaging tool on the market while reducing the time it takes you to create value in Customer.io....
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