November Release Notes

Alex Heurich
November is a month we are definitely thankful for. It delivered giant balloons in the Macy’s Thanksgiving Day Parade, Cyber Monday sales, a new webhook feature, and more! What’s New? Set Attributes from Webhook Responses We are excited to announce that you can now use Webhook Responses to set people’s attributes. Thi...

October Release Notes

Alex Heurich
We started Q4 eating a lot of goulash and brainstorming new product concepts at our company fall retreat in Budapest, Hungary. Being a 100% remote company, we value working (and hacking) together in person. Now that we are back to our regularly scheduled programming, we want to share what we worked on in October for you....

September Release Notes

Lacey Budd
Continuing the work we did with branching last month, we introduced a new branch type and additional conditions. Read on to learn more about our new features and smaller improvements. What’s New? Date-Triggered Campaigns Simplify the process of creating birthday, anniversary, and other recurring campaigns based on d...

August Release Notes

Lacey Budd
Continuing the work we did with the new visual workflow builder earlier this summer, we introduced branching this month. Read on to learn more about our new features and smaller improvements. What’s New? Branching in Workflows Branching allows you to split your workflow in order to funnel users through different paths. Y...

July Release Notes

Lacey Budd
We were busy in July to continue making Customer.io the best marketing automation tool. The UI design and campaign workflow builder are officially out of beta and have been released app-wide. Read on to learn more about our new features and smaller improvements. What’s New? Ad Audience Sync Are you tired of manually uplo...

How to come up with design principles for your small design team

At Customer.io, we’ve spent the last year turning our styles and coded components into a full-fledged design system. One of the biggest changes is that our work is now guided by a design direction that includes design principles. What are design principles? Design principles are a set of opinionated, actionabl...

Save Time and Money with Customer.io’s Ad Audience Sync

"Anyone who has paid media campaigns and uses Customer.io HAS to use this feature—you'd be crazy not to—it's a no brainer." — Nick Lafferty, Paid Search Manager at Mailgun Are you tired of manually uploading CSVs to create ad audiences? Say good-bye to busywork, and say hello to our new Ad Audience Sync! Use C...

How Purple Carrot Went from Updating Its Ad Audiences Every 90 Days to Every Hour

Purple Carrot is a 100% plant-based subscription meal service that delivers healthy meals right to your doorstep every week. Purple Carrot’s vision is to create a world where plant-based eating is a mainstream choice to improve health, the environment, and animal welfare. Before Customer.io Ad Audience Sync Digital adver...

How Mailgun Uses Customer.io’s Audience Sync to Focus Their Efforts on What Matters

Mailgun is an industry-leading email service provider (ESP) with a developer centric focus and product offering. Founded in 2010, Mailgun uses the power of its email API combined with its deliverability services to ensure their customers are getting the highest rates of deliverability in the industry. Challenges with Ads...

How Codecademy Increased Their Ad Conversion Rate by 30% Using Customer.io’s Ad Audiences

Codecademy is an online-only interactive learning platform that teaches users the technical skills that they need to upgrade their careers. Founded in 2011, Codecademy has been one of the leading companies facilitating the learning of code and teaching code online. Codecademy has over 45million customers that they need t...
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