As the market leader in custom-printed apparel, RushOrderTees is all about personalization, and that extends to how they communicate with customers. They’re also dedicated innovators: they’ve often discovered and started using the newest Customer.io features weeks before they’re officially annou…

RushOrderTees can print your design on just about anything, fast. They provide a huge range of custom apparel, accessories, and more for individuals and organizations of all sizes, including Race for the Cure, Black Lives Matter, and the Philadelphia 76ers. And they’re famous for exceptional cus…

Personalizing the messages you send to customers is a powerful way to increase engagement and conversion, as well as reduce unsubscribe rates. One aspect of personalization that’s often overlooked is the channel customers prefer: email, SMS, or in-app messages. Reaching out based on the channels…

Working globally with hotels, nightlife venues, and airports, Faundit reunites lost belongings with their owners through a highly customized integration they offer to hospitality vendors. When a staff member at a hotel finds a misplaced item, they open Faundit’s integration on their website and …

Naomi West is a Product Marketing Manager at Parcel, the industry-leading email coding tool, which was recently acquired by Customer.io. You can also catch her writing about all things email on her personal blog. Rebrand time! You and your marketing team are about to launch a c…

How much do you trust your co-workers? Can you truly rely on your team? At Customer.io, we create opportunities for our team members to build a high level of trust in one another. When our fellow Amis (teammates) are happy and collaborative, they’re enabled to do their best work! Research sup…

Did you know that for 96 percent of people with severe disabilities, their disability isn’t readily apparent? And nearly one in four adults lives with a cognitive, physical, or emotional disability. The unfortunate reality is that many of these individuals are barred from the workplace becaus…

Hunter helps people find professional email addresses and use them to make meaningful business connections. After just seven years in business, the company has over 3 million users, several distinct products, and a variety of audience personas. And they do it all with a small-but-mighty three-pe…

The dream of a single source of truth might sound compelling, but it’s just that: a dream. And it’s not even the right dream. The fact is, businesses have multiple data sources, and that’s okay. In fact, it can be healthy: it reflects the multi-faceted reality of how businesses and data function…

All companies offer an onboarding experience for new hires. The focus is usually on orienting new employees with company policies and work expectations. No one wants a stale, outdated, and lonely onboarding experience that focuses too much on policies and not enough on culture and connection.&nb…