As a globally distributed, remote-first company, we value synchronous and asynchronous work and know that occasionally turning off Slack notifications is a good thing! We have flexible working hours so our team members can choose a schedule that works best for their lives, health, and families. We value learning from our teammates, but we also challenge each other to find the best path forward. We’ve learned that the best solutions don’t always surface right away, and that’s okay!
We strive to create a fair and inclusive workplace that empowers the team to do their best work. Being a remote-first team, it’s important to make space for creating connections and sharing experiences together. We want DEIBA thinking to affect every part of the company, from how we communicate our brand and product to how we design and build the product to the people who make Customer.io a great place to work. We believe that expanding our knowledge, skills, and minds in creative ways can foster a culture of approaching our professional projects in open and fresh new ways. We do this by hosting an annual in-person retreat and holding regular team meet-ups to have fun, make personal connections, and .
Treat people with courtesy and kindness while trying to understand where they’re coming from.
Build trust and commitment through openness, dialogue, and accountability, within our team and with our customers.
When people act and think like owners, everyone feels empowered to make our company the best it can be.
Celebrate the things that make you unique and do the same for your team members.
In addition to offering a competitive salary, we’ve designed our benefits programs with a people-first approach . We want our team members to be fairly compensated, have access to high-quality health & wellness options, and feel supported so they can do their best work.
We pay 100% medical, dental, vision, and supplemental insurance premiums for you AND your family.
Up to $200 USD per month to be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs.
We recommend at least 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
for birth, adoption, or foster care
up to 5% dollar-for-dollar match to retirement contributions
Up to $2,000 USD to help you get your home office set up so you can do your best work and $1,000 USD each year to keep improving your setup.
as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want
Up to $200 USD per month for your internet and cell phone plans
Up to $300 USD per month for those times you’d prefer to work in a co-working environment
Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops – anything that will help you develop your skills
to treat yourself to a vacation, or spend however you choose
and opportunities to meet in smaller groups throughout the year