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Work at Customer.io

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Our Core Values Guide How We Work

Empathy

Treat people with courtesy and kindness while trying to understand where they’re coming from.

Transparency

Build trust and commitment through openness, dialogue, and accountability, within our team and with our customers.

Responsibility

When people act and think like owners, everyone feels empowered to make our company the best it can be.

Awkwardness

Celebrate the things that make you unique and do the same for your co-workers.

We Learn and Grow from Each Other

Exchanging thoughtful feedback and making time for regular reflection helps us do our job better. We push ourselves to do things differently, learn from others, and follow our curiosity.

We Learn and Grow from Each Other

Exchanging thoughtful feedback and making time for regular reflection helps us do our job better. We push ourselves to do things differently, learn from others, and follow our curiosity.

Why You'll Love Working with Us

  • Big Impact: Our team is small, so the work you do will materially impact how successful we are as a company.

  • Growth: In addition to offering great tools to do your job, we offer an annual education budget to develop your skills.

  • Remote: Work where you want to work, and we'll meet IRL at our next retreat!

  • Health Benefits: We offer 100% coverage for our US employees, and reimbursement options if you live outside the US.

  • Equity: You'll own a piece of the company that you help create. You’ll be recognized for your contributions by earning equity in the company.

  • Parental Leave: We offer paid parental leave to all new parents, including adoption.

Benefits

Flexible Scheduling

We have as few meetings as possible so you can focus on developing, supporting, or designing Customer.io. That also means you can split your days and fit things into your schedule.

Stay Healthy

You'll get a monthly allowance for your gym membership, mountain biking, or any activities that get you moving and staying healthy outside of work.

Company Retreats

Spend a week in person with your co-workers. We have two company retreats per year, usually in the spring and fall.

Home Office Allowance

You'll get the tools you need to confidently build and support Customer.io from your home office or co-working space.

Competitive Salary

Get paid well and fairly to do your best work. We always offer a salary range based on industry standard and depending on your experience level 

Flexible Vacation Time

Rest and recuperation are important. We expect our teammates to take around 20 days of vacation per year. This is a guideline, so if you need a couple of extra days, no problem.  

Company News

Work Wherever You Work Best

We're a truly distributed, remote-first team. From Australia to the US West Coast, we are building Customer.io from all over the world.

Current Openings

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