AI that works for you, on your terms
AI should empower marketers. Our AI capabilities are designed to accelerate platform usability by removing mundane tasks, identifying key next steps and optimizing existing approaches, allowing marketers to say more, more powerfully.
Enhance your strategy
Context-aware recommendations help you uncover new opportunities and elevate customer engagement—without sacrificing control or creativity.
Suggested segments
Analyze real-time audience trends and identify overlooked areas of opportunity.Email content analysis
AI-driven recommendations that optimize messaging and enhance clarity while preserving your authentic brand voice.In-app message suggestions
Craft in-app messages quickly with AI-prompted templates, giving you various starting points for your next customer touch point.
Insights that go beyond best practices
Customer.io's AI insights understand your goals, brand standards, and preferences to make suggestions that fit your strategy.
Send time optimization*
Deliver your messages at the specific time of day when each customer is most likely to engage or convert.
Audience insights
Our AI learns from your data to provide actionable insights without removing creative decision-making from the marketer.
*this feature is coming soon
Accelerate decisions without losing direction
You know your audience and business best. With Customer.io, our AI solutions will help you during each step of campaign development to ensure you generate campaigns that lead to increased engagement and conversion.
Gather
Bring all your customer data together to get a complete view of your customer.
Organize
Quickly build audiences and develop campaign strategies that drive action.
Create
Easily develop memorable creative assets that align with the campaign strategy.
Assess
Confidently evaluate campaign impact and sync updates across your tech stack.
Optimize
Effectively monitor campaign performance and adjust tactics & messaging to drive ROI.
Automate
Seamlessly execute cross-channel campaigns that engage your customers.
Supercharge your messaging automation
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