Marketplace Customer Engagement

Engage on all sides of your marketplace

Break down the silos that commonly exist for marketplace companies with data-driven customer engagement.

Marketplace Customer Engagement

Loved by marketplace companies

Marketplace marketing

Nurture strong customer relationships 

No matter your marketplace model, build personalized campaigns for each customer.

Cultivate positive interactions

Cultivate positive interactions 

Memorable and timely customer interactions are crucial for marketplaces. Tailor campaigns to roles and recent interactions, and initiate win-back efforts for dissatisfied customers.

    Ready for your data model

    Ready for your data model 

    Easily integrate your existing data frameworks. Utilize customer attributes, events, and metadata to personalize messages, enhancing your product experience effortlessly.

      Boost customer LTV

      Boost customer LTV 

      Engage both supply and demand sides. Test messaging campaigns to enhance retention and lifetime value for each customer type.

        Save your team time

        Save your team time 

        Prevent inbox overload. Centralize campaigns for team visibility. Consolidate automated, newsletter, and transactional messaging in one platform.

          Resources

          Marketplace marketing strategies 

          Explore how our platform can drive success for all kinds of marketplaces.

          Marketplace Customers Love Us

          You’re in good company 

          Guardio

          Our marketplace has seen 3x the growth year over year since implementing Customer.io in 2020.

          Daniel Sand
          Daniel SandCEO
          Spotahome

          One of the biggest successes with Customer.io is being able to have multiple teams use the platform to generate value. Because the UI is so intuitive, anyone can go in and start building complex campaigns.

          Jorge Alonso
          Jorge AlonsoMarketing Manager
          Handy

          Customer.io makes it easy for Handy to create a personalized customer journey with detailed targeting and dynamic workflows.

          Anna Mayer
          Anna MayerSr. Marketing Manager
          RushOrderTees

          At the end of the day, we’re trying to deliver exactly what the customer wants. By using event conversions and segments, we’re giving them what they need and what they expect to get.

          Matt Hayes
          Matt HayesEmail Marketing Manager
          Studocu

          Customer.io has been really great because we’ve been able to automatically set up when a campaign goes out based on our specific user's timezone, giving us the highest opportunity for success.

          Martine Peeters
          Martine PeetersMarketing and Communications Manager

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 messaging automation 

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