Engage on all sides of your marketplace
Break down the silos that commonly exist for marketplace companies with data-driven customer engagement.
Loved by marketplace companies
Nurture strong customer relationships
No matter your marketplace model, build personalized campaigns for each customer.
Cultivate positive interactions
Memorable and timely customer interactions are crucial for marketplaces. Tailor campaigns to roles and recent interactions, and initiate win-back efforts for dissatisfied customers.
Ready for your data model
Easily integrate your existing data frameworks. Utilize customer attributes, events, and metadata to personalize messages, enhancing your product experience effortlessly.
Boost customer LTV
Engage both supply and demand sides. Test messaging campaigns to enhance retention and lifetime value for each customer type.
Save your team time
Prevent inbox overload. Centralize campaigns for team visibility. Consolidate automated, newsletter, and transactional messaging in one platform.
Marketplace marketing strategies
Explore how our platform can drive success for all kinds of marketplaces.
You’re in good company
Our marketplace has seen 3x the growth year over year since implementing Customer.io in 2020.
One of the biggest successes with Customer.io is being able to have multiple teams use the platform to generate value. Because the UI is so intuitive, anyone can go in and start building complex campaigns.
Customer.io makes it easy for Handy to create a personalized customer journey with detailed targeting and dynamic workflows.
At the end of the day, we’re trying to deliver exactly what the customer wants. By using event conversions and segments, we’re giving them what they need and what they expect to get.
Customer.io has been really great because we’ve been able to automatically set up when a campaign goes out based on our specific user's timezone, giving us the highest opportunity for success.
Supercharge your messaging automation
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