Build customer trust quickly
Guide customers through key moments in your fintech funnel, converting interested signups into loyal spenders, lenders, or investors.
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Loved by fintech companies
Make your customers feel like a million bucks
Build a foundation of trust that leads to long-term customer relationships.
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KYC as easy as 1-2-3
Know your customer (KYC) steps like ID verification and linking a bank account are common spots where people drop off. Build real-time campaigns that react to drop-off behaviors and get your future customers back on track.
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Nurture long-term adoption
Increase monthly active users by reminding your customers of their progress toward their individual financial goals. Ensure greater lifetime value by guiding them towards other relevant products.
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Maximize ROI through testing and analysis
Show how engagement turns into revenue using our reporting and A/B testing functionality. If you want to dive deeper into the output, our platform can automatically sync your results into a data warehouse or an analytics tool for further assessment.
FinTech marketing strategies
Explore how our platform can optimize the fintech customer journey.
You’re in good company
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With Customer.io, we tailor our messaging to our audience. We don't talk down to experienced investors, and we take time to explain complexities to newcomers.
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We’ve had an improvement of around 8-12% in collecting late payments, and over 14% improvement in activating users, which for us means they complete their first financial transaction after sign-up.
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The multi-channel approach allows us to test and refine our strategies through A/B testing, helping us understand what value propositions motivate our users.
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I created a segment for people who had asked for a feature we were launching. Those emails perform really well because people know that we’re paying attention to what they've asked for.
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Creating campaigns and broadcasts is very straight forward. I'm quite technical, but I’m not a developer or anything like that. It's a tool that is easy to get, and there is a lot of supporting documentation.
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