Saas Customer Engagement

Deliver immediate customer value

Accelerate growth by aligning your lifecycle messaging with your product experience.

SaaS Customer Engagement

Loved by saas companies

saas marketing

Engage at every stage of the customer lifecycle 

Provide seamless and personalized experiences that turn prospective customers into product advocates.

Power your messages using real-time product data

Power your messages using real-time product data 

Seamlessly integrate your first-party data with our platform. Access customer attributes, events, and metadata for personalized campaigns without coding. Sync engagement data with your analytics tools for deeper insights.

    Onboard, activate, and convert

    Onboard, activate, and convert 

    Decrease customers' time-to-value and increase product activation rates with cross-channel campaigns aligned to "aha moments" in your solution—like using a high-value feature or adding a teammate to a new account.

      Test and iterate to drive deeper engagement

      Test and iterate to drive deeper engagement 

      Optimize campaigns, messaging, and cadence to boost customer usage and outcomes. Increase LTV with upgrade messages sent upon hitting usage limits or paywalls. Alert sales or success teams for personalized outreach to high-value accounts.

        Boost team collaboration and productivity

        Boost team collaboration and productivity 

        Simplify execution by centralizing customer data management and messaging automation into a single platform. Implement cross-channel engagement across email, SMS, push, and in-app while customizing data workflows with webhooks.

          SaaS Customers Love Us

          You’re in good company 

          Clearbit-w

          With data at the core of both of our businesses, our products complement each other really well. We're able to build incredibly targeted and personalized campaigns where the only limit is our imagination.

          Bradley Gula
          Bradley GulaContent Marketing
          Rebound

          As a SaaS company ourselves, we rely heavily on technology. Customer.io was the easy choice to go with because of it’s clear ability to scale with our company.

          Carl Winans
          Carl WinansCo-Founder and CEO
          KnowledgeVision

          For a recurring-revenue business, where ongoing communication is key to retention and referral, a tool like Customer.io is essential to success.

          Michael Kolowich
          Michael KolowichFounder
          Cloudapp

          We've long needed the ability to create advanced nurture flows that can send our contacts down more personalized paths.

          Michael Roberts
          Michael RobertsHead of Marketing Automation
          Buffer

          Showing the value of our products and sharing proper use cases has helped our business grow in unimaginable ways.

          Sophie Gil
          Sophie GilGrowth Marketing Manager
          BallerTV

          Expanding past email and incorporating the SMS piece of the campaign is important to us. Customers are on the move, and we need to reach them effectively.

          Brendan Baker
          Brendan BakerDirector of Growth Marketing
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          Explore how our platform can optimize saas workflows and drive growth.

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 messaging automation 

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