JOURNEYS
JOURNEYS
Build all your customer messages in a single tool
DATA PIPELINES
DATA PIPELINES
Connect your customer data
Transform your engagement ideas into reality
-
WHAT WAS THE GOAL?Find out where your customers need support and prioritize it
Showing the value of our products and sharing proper use cases has helped our business grow in unimaginable ways.
Bradley Gula | Content at ClearbitWHAT WAS THE GOAL?Leverage shopping patterns to Increase product sales
Showing the value of our products and sharing proper use cases has helped our business grow in unimaginable ways.
Re-engage customers with a drip campaign
Customer.io makes it easy for Handy to create a personalized customer journey with detailed targeting and dynamic workflows, and our account manager is super responsive and goes out of her way to make sure we’re happy.
Motivate users to purchase more by showing them things they need
Customer.io integrates perfectly into our data / CRM architecture. The flexibility of their API has allowed us to seamlessly update user attributes, create highly targeted workflows, and run experiments.
Michelle Ballen-Griffin | Senior Director at BillieWHAT WAS THE GOAL?Reduce churn by sending the first onboarding email within an hour of signup
Customer.io has been a critical part of our onboarding process since the very early days of Segment. From the 43-minute founder email to much more complex challenges today. We’re continually improving our onboarding strategy.
Ilya Volodarsky | Co-Founder & President of SegmentWHAT WAS THE GOAL?Introduce your brand with a series of welcome emails. A/B test your strategy and uncover which messages perform the best.
Performance analytics are very important to us as an eComm business, and Customer.io provides both broad and granular views of message performance. Plus it integrates perfectly with the rest of our tech stack and CDP.
Bjørn Seaton | CMO at TrendhimWHAT WAS THE GOAL?Increase renewal rate by reminding subscribers their renewal date is approaching and what they can expect with the membership.
Customer.io has been instrumental in supercharging our subscription growth at Air Mail. We highly recommend their services.
Reward users for opening and using your app
We have been using Customer.io since 2015. It’s a flexible and powerful platform, which makes our messaging more effective for us and our sponsors. Customer.io’s an important partner for our mobile app.
WHAT WAS THE GOAL?Trigger a one-time email immediately after completion of the Sign-Up form
We have seen a 20% increase in our conversion rate, have gained significant insight into our customers’ habits, trends, and needs, and formed more personal relationships.
Michelle Ballen-Griffin | Senior Director at Billie
Ilya Volodarsky | Co-Founder & President of Segment
Bjørn Seaton | CMO at Trendhim
Technical Support
With a 99.0% CSAT score, our Technical Support team is here to help you with platform troubleshooting.
Managed deliverability
Customer.io’s team of email experts monitor, analyze, and advise on sender authentication and reputation to ensure maximum deliverability.
HIPAA, SOC 2, and GDPR
As a data company, we understand the importance of keeping your company’s data secure. Rest assured, your information is always protected.
