HIPAA-ready customer engagement
Build compliant campaigns that nurture strong engagement with your healthcare customers.
Loved by healthcare companies
Where messaging and compliance go hand-in-hand
Create campaigns that uphold patient privacy while sparking meaningful connections.
Compliance-focused messaging
Protect personal health information while nurturing genuine connections. Partner with our customer success team to create data-driven campaigns that resonate with your audience, fostering trust through customized, compliant messaging.
Onboard and convert new signups
Help new patients with campaigns that react to key customer behaviors. Guide them through common drop-off points like uploading insurance information or booking a first appointment.
Build a better patient experience
Utilize patient attributes, activities, and page views to segment into groups for targeted campaigns. Build personalized journeys that communicate the right action based on their health needs.
Improve CX and operational efficiency
Don't let siloed data affect your patient experience. Centralize messaging for complete visibility across touchpoints. Deliver timely notifications, reminders, and marketing campaigns from a single platform.
Healthcare marketing strategies
Explore how our platform supports compliant customer engagement in Healthcare.
You’re in good company
The fine-grained control, pleasantly responsive UI and fast support response times not only make Customer.io a powerful tool that we lean on, but also a pleasure to work with.
I'm definitely feeling the advantage of working with a more agile company like yours—[resolving slow campaign speed] would have taken weeks, or never would have been resolved, with other ESPs.
Anything we could think of, we could do within marketing, whether it was setting up an email or tracking something a certain way, we could do it ourselves.
Using Customer.io has boosted our numbers in every imaginable way—from audience growth to engagement to conversion. They are literally helping us change lives around with world.
Using Customer.io has brought together our DevOps, growth, and operational teams and processes to reach our customers in a personalized, authentic way that was previously unimaginable.
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