HIPAA-ready customer engagement
Build compliant campaigns that nurture strong engagement with your healthcare customers.
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Loved by healthcare companies
Where messaging and compliance go hand-in-hand
Create campaigns that uphold patient privacy while sparking meaningful connections.
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Compliance-focused messaging
Protect personal health information while nurturing genuine connections. Partner with our customer success team to create data-driven campaigns that resonate with your audience, fostering trust through customized, compliant messaging.
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Onboard and convert new signups
Help new patients with campaigns that react to key customer behaviors. Guide them through common drop-off points like uploading insurance information or booking a first appointment.
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Build a better patient experience
Utilize patient attributes, activities, and page views to segment into groups for targeted campaigns. Build personalized journeys that communicate the right action based on their health needs.
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Improve CX and operational efficiency
Don't let siloed data affect your patient experience. Centralize messaging for complete visibility across touchpoints. Deliver timely notifications, reminders, and marketing campaigns from a single platform.
Healthcare marketing strategies
Explore how our platform supports compliant customer engagement in Healthcare.
You’re in good company
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The fine-grained control, pleasantly responsive UI and fast support response times not only make Customer.io a powerful tool that we lean on, but also a pleasure to work with.
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I'm definitely feeling the advantage of working with a more agile company like yours—[resolving slow campaign speed] would have taken weeks, or never would have been resolved, with other ESPs.
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Anything we could think of, we could do within marketing, whether it was setting up an email or tracking something a certain way, we could do it ourselves.
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Using Customer.io has boosted our numbers in every imaginable way—from audience growth to engagement to conversion. They are literally helping us change lives around with world.
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Using Customer.io has brought together our DevOps, growth, and operational teams and processes to reach our customers in a personalized, authentic way that was previously unimaginable.
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