Healthcare Customer Engagement

HIPAA-ready customer engagement 

Build compliant campaigns that nurture strong engagement with your healthcare customers.

Healthcare Customer Engagement

Loved by healthcare companies

Healthcare marketing

Where messaging and compliance go hand-in-hand 

Create campaigns that uphold patient privacy while sparking meaningful connections.

Personalized messaging

Compliance-focused messaging 

Protect personal health information while nurturing genuine connections. Partner with our customer success team to create data-driven campaigns that resonate with your audience, fostering trust through customized, compliant messaging.

Trigger campaign flow

Onboard and convert new signups 

Help new patients with campaigns that react to key customer behaviors. Guide them through common drop-off points like uploading insurance information or booking a first appointment.

Personalized journeys based on attribute triggers

Build a better patient experience 

Utilize patient attributes, activities, and page views to segment into groups for targeted campaigns. Build personalized journeys that communicate the right action based on their health needs.

Happy people receiving automated messages

Improve CX and operational efficiency 

Don't let siloed data affect your patient experience. Centralize messaging for complete visibility across touchpoints. Deliver timely notifications, reminders, and marketing campaigns from a single platform.

Resources

Healthcare marketing strategies 

Explore how our platform supports compliant customer engagement in Healthcare.

Healthcare CUSTOMERS LOVE US

You’re in good company 

Physitrack

The fine-grained control, pleasantly responsive UI and fast support response times not only make Customer.io a powerful tool that we lean on, but also a pleasure to work with.

Nathan Skwortsow
Nathan SkwortsowCTO and co-founder
Pawp

I'm definitely feeling the advantage of working with a more agile company like yours—[resolving slow campaign speed] would have taken weeks, or never would have been resolved, with other ESPs.

Jessie Miller
Jessie MillerGrowth Marketing
HealthMatch

Anything we could think of, we could do within marketing, whether it was setting up an email or tracking something a certain way, we could do it ourselves.

Joel Pinkham
Joel PinkhamVP Growth and Strategic Projects
Watsi

Using Customer.io has boosted our numbers in every imaginable way—from audience growth to engagement to conversion. They are literally helping us change lives around with world.

Grace Garey
Grace GareyCo-founder
MeaningfulWork

Using Customer.io has brought together our DevOps, growth, and operational teams and processes to reach our customers in a personalized, authentic way that was previously unimaginable.

Raaj Chatterjee
Raaj ChatterjeeFounder and CEO

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