Healthcare Customer Engagement

HIPAA-ready customer engagement

Build compliant campaigns that nurture strong engagement with your healthcare customers.

Healthcare Customer Engagement

Loved by healthcare companies

Healthcare marketing

Where messaging and compliance go hand-in-hand 

Create campaigns that uphold patient privacy while sparking meaningful connections.

Compliance-focused messaging

Compliance-focused messaging 

Protect personal health information while nurturing genuine connections. Partner with our customer success team to create data-driven campaigns that resonate with your audience, fostering trust through customized, compliant messaging.

    Onboard and convert new signups

    Onboard and convert new signups 

    Help new patients with campaigns that react to key customer behaviors. Guide them through common drop-off points like uploading insurance information or booking a first appointment.

      Build a better patient experience

      Build a better patient experience 

      Utilize patient attributes, activities, and page views to segment into groups for targeted campaigns. Build personalized journeys that communicate the right action based on their health needs.

        Improve CX and operational efficiency

        Improve CX and operational efficiency 

        Don't let siloed data affect your patient experience. Centralize messaging for complete visibility across touchpoints. Deliver timely notifications, reminders, and marketing campaigns from a single platform.

          Resources

          Healthcare marketing strategies 

          Explore how our platform supports compliant customer engagement in Healthcare.

          Healthcare CUSTOMERS LOVE US

          You’re in good company 

          Physitrack

          The fine-grained control, pleasantly responsive UI and fast support response times not only make Customer.io a powerful tool that we lean on, but also a pleasure to work with.

          Nathan Skwortsow
          Nathan SkwortsowCTO and co-founder
          Pawp

          I'm definitely feeling the advantage of working with a more agile company like yours—[resolving slow campaign speed] would have taken weeks, or never would have been resolved, with other ESPs.

          Jessie Miller
          Jessie MillerGrowth Marketing
          HealthMatch

          Anything we could think of, we could do within marketing, whether it was setting up an email or tracking something a certain way, we could do it ourselves.

          Joel Pinkham
          Joel PinkhamVP Growth and Strategic Projects
          Watsi

          Using Customer.io has boosted our numbers in every imaginable way—from audience growth to engagement to conversion. They are literally helping us change lives around with world.

          Grace Garey
          Grace GareyCo-founder
          MeaningfulWork

          Using Customer.io has brought together our DevOps, growth, and operational teams and processes to reach our customers in a personalized, authentic way that was previously unimaginable.

          Raaj Chatterjee
          Raaj ChatterjeeFounder and CEO

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