December Release Notes

Chad Glosier
At Customer.io, we want to help you maintain a healthy relationship with your audience. Part of that is making sure you don’t wear out your welcome. This month, we added a feature to help you limit the messages you send and respect your audience’s inbox. Read on to learn what other new features we shipped in the last mo…

Year in Review: Top 20 Features From 2020

Alex Heurich
To wrap up the year, here are the highlights of what we delivered for you: Brand new capabilities Transactional Emails – Now, you can send emails by calling our API. Our transactional service provides a dedicated lane to create and send transactional messages independent of your marketing messages, ensuring t…

How Creativeo More Than Doubled Their Open Rates in 30 Days

Alex Heurich
Creativeo helps businesses clarify their brand’s message and grow their business. They do this by helping their clients implement the StoryBrand Marketing Framework.  Recognizing the core of an effective marketing strategy is the ability to connect and engage with your customers. When emails do not reach their i…

November Release Notes

Alex Heurich
Our goal at Customer.io is to help you consolidate all your bulk and automated messages so you have a single picture of all your customer communications. Continuing on this mission, we launched a new way to send transactional messages: now you can send messages directly from code using our Transactional API. Read on to …

October Release Notes

Alex Heurich
Did you have a cup of java to celebrate International Coffee Day in October? Our team celebrated with a global coffee exchange. With elevated energy levels, we were focused on speeding up the workflow builder and adding the final touches to some upcoming (and BIG!) features that we’re not quite ready to reveal yet. In t…

September Release Notes

We were busy in September working on some big projects you’ll see later this year, yet we always leave room for improvements to performance, usability, and small commonly requested features. Read on to learn what we improved this month! What’s New? Tagging for Newsletters and Segments Sometimes you spend a litt…

August Release Notes

Alex Heurich
No lazy days of summer over here! Our team was heads down working on new features, including our new Workspace Dashboard. Read on to learn what else we shipped in August. What’s New? New Workspace Dashboard Stay on top of how your account is performing at a glance with the new workspace dashboard. This is the f…

How Notion Switched to Customer.io 8 Days Before Their Annual Renewal

Alex Heurich
Notion is an all-in-one workspace where you can write, plan, collaborate, and get organized. Notion strives to create a simple, beautiful, and easy-to-use product for their customers, which is one of the main reasons why they switched to Customer.io. They needed an automated marketing platform that matches their product…

How Timetastic Increased Their Free Trial Conversion Rate With Customer.io

Alex Heurich
Timetastic is the paperless way to track employee’s time off with an up-to-date record of absences, so you can plan better and work smarter. Every new company starts with a trial and then has the option to upgrade to a paid account. To increase more paid customers, Timetastic knew they had to create a better trial exper…

You Can Now Configure Customer.io as an mParticle Feed

mParticle users rejoice! Before, Customer.io’s mParticle integration only allowed Customer.io to receive data from mParticle. Now, Customer.io can be set up to send your customer and messaging data back to mParticle as a feed, unifying your data all in one place. The Data We Send Back to mParticle In just a few cl…
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