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Level up from Intercom

Comparing vs. Intercom? See why Intercom customers are switching to Our user-friendly platform allows you to easily build comprehensive messaging without limiting the complexity of your programs. Our powerful segmentation capabilities enable you to use real-time customer behavior data to send the right message at the right time to drive conversion.’s robust reporting and analytics allow you to see your campaigns’ performance in real-time, enabling you to iterate and optimize immediately.

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Top reasons companies choose over Intercom

Deliverability support
Webhook-triggered campaigns
Ad audience sync
Unlimited user seats
Data warehouse sync
Batch updates
Journey metrics
Transactional API
Connected forms
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Built to scale

From early-stage startups to public companies, is architected to meet your needs.

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Compliance made easy

Ensure that all your security standards like GDPR, CCPA, and HIPAA are being met.

How wins

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Comprehensive customer messaging

Experience a comprehensive, multi-channel messaging platform that effortlessly enables proactive, behavior-based messaging across email, SMS, in-app, and push. In contrast, Intercom’s platform, designed mainly for reactive messaging based on inbound chat requests, has limitations in proactive messaging capabilities, lacking advanced features like robust branching, testing, and optimization.

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Your data, used your way

Leverage’s powerful segmentation engine, enabling the use of unlimited customer attributes for sending personalized messages to your audiences. Harness the potential of external application data through webhook-triggered campaigns when needed. Intercom has limited segmentation capabilities, particularly in real-time customer behavior. Intercom’s constraints include the inability to sync ad audiences and a limitation of 250 custom attributes per workspace, restricting your ability to build segments for powering effective campaigns.

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Robust reporting and analytics

Run customized reports directly in or export your data, allowing you to easily understand the effects of your messaging on your audience and provide opportunities to optimize quickly. Intercom’s advanced reporting features are limited to higher plans, making them inaccessible to some customers.

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With the flexibility and interoperability of, we’ve been able to build some truly insane and elaborate onboarding flows. We’re sending webhooks, moving people down different paths, A/B testing, adding dynamic content with liquid, and automatically segmenting based on where the user came from.

Ammon Brown, VP of Growth at

With Intercom, you have to do everything in HTML and we don’t always have a technical person for that.

Neal O’Grady, Co-Founder of Demand Curve

Messaging frequency is key for our strategy. We can’t email our customers daily, so increasing frequency with a multi-channel strategy is how we can scale message volume. The conversion rates prove that strategy is working.

Ugo Iwuchukwu, Head of Marketing & Partnerships at Bamboo