About
We empower marketers to create thoughtful messages
Team members
Countries
Continents
Businesses
Who we are
Customer.io is a messaging platform that allows marketers to take an idea and turn it into a powerful automated message campaign. The world never stops growing and changing, and neither should your data. Our powerful logic based tools help you capture every edge case and connect to the real people in your audience. Built for flexibility, designed for usability, and affordable for everyone.
How we got started
There are a hundred tools to see customer behaviours, but data is only as useful as what you can do with it. Customer.io was founded to fill the gap and help you act on your data to turn customer intent into conversion all in one place. By consolidating analytics and messaging we do the work so your team can better connect with your audience without needing a team of engineers.
What you can achieve
An understanding of where and how you can improve your message strategy. Building logical campaigns, looking at trends, and recognizing reactions will ultimately create a better customer experience.
Every business that serves customers has the challenge or goal to make their life better. Customer.io helps with edge cases by using intent from behavior data to better help with the problems they came to solve.
Our core values guide how we work
Empathy
We feel connected to our work and team when we can serve our customers in the best way possible.
Transparency
Embrace open communication to foster collaboration, innovation and grounded decision making.
Responsibility
Create an environment of accountability and autonomy to excel together.
Awkwardness
Celebrate our uniqueness and support our teams in an inclusive way.
