About

We empower marketers to create thoughtful messages

Customer.io team working in Budapest
98

Team members

21

Countries

5

Continents

2900+

Businesses

Who we are

Customer.io is a messaging platform that allows marketers to take an idea and turn it into a powerful automated message campaign. The world never stops growing and changing, and neither should your data. Our powerful logic based tools help you capture every edge case and connect to the real people in your audience. Built for flexibility, designed for usability, and affordable for everyone.

How we got started

There are a hundred tools to see customer behaviours, but data is only as useful as what you can do with it. Customer.io was founded to fill the gap and help you act on your data to turn customer intent into conversion all in one place. By consolidating analytics and messaging we do the work so your team can better connect with your audience without needing a team of engineers.

What you can achieve

An understanding of where and how you can improve your message strategy. Building logical campaigns, looking at trends, and recognizing reactions will ultimately create a better customer experience.

Headshot of Customer.io's CEO, Colin Nederkoorn

     Every business that serves customers has the challenge or goal to make their life better. Customer.io helps with edge cases by using intent from behavior data to better help with the problems they came to solve.

Colin Nederkoorn, CEO

Our core values guide how we work

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Empathy

Treat people with courtesy and kindness while trying to understand where they’re coming from.

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Transparency

Build trust and commitment through openness, dialogue, and accountability, within our team and with our customers.

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Responsibility

When people act and think like owners, everyone feels empowered to make our company the best it can be.

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Awkwardness

Celebrate the things that make you unique and do the same for your team members.

Join Us