Based on the data I have, and knowing the value of each customer, Customer.io alone added 3.9k extra in sales in one month. ONE MONTH.\— Thomas Griffin (@jthomasgriffin) March 5, 2014
The more people you add to Customer.io, the less it costs you per person. If you have over 500,000 users, we can provide custom pricing.Contact Sales
Everyone with a unique ID in your Customer.io account counts towards the total number of profiles in your account at any one time.
You will be charged a metered rate for the total number of profiles in your account. Each plan specifies the rate for additional profiles.
A message is an email or a Webhook action. Webhook actions can be anything from a push notification to a postcard. (Learn more about webhook actions here.)
We will automatically upgrade you, so you pay the lowest price possible for your usage.
We charge $0.12 per thousand additional messages sent beyond your plan.
You definitely can! We won't charge you for emails sent. Here's how that works.
No. We want to charge our customers fairly and consistently. In the past we've offered discounts but we're phasing them out. Everyone will get the same fair deal.
Awesome. We'll invest that money today to make the service better. As our thanks, we'll give you 12 months of service for the price of 11 months if you pre-pay for a year. Email us after you sign up and we'll get you set up on Annual Billing.
Yes, the service will currently scale into the 10s of millions. Your unit costs will get lower and lower when you have more profiles in Customer.io. Contact our onboarding team to learn more.