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The entire Customer.io team will be traveling to Reykjavík, Iceland for our fall retreat from Monday, September 18 to Friday, September 22. Our Technical Support team will still be available to answer questions and fix any issues, but we will be slower to respond. If you have an urgent issue on these dates, please let us know and we’ll take a look as soon as we can.
Thanks for your understanding — The Customer.io Team
Briefly describe what we can help with.
Please be as specific as possible. If you're experiencing a bug, let us know the steps you're taking. If you have a question about an email or a specific user, please let us know where to look (links, names, email addresses, etc). The more information you can provide, the quicker we can get back to you.