Analytics

See what's actually driving revenue

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Analytics UI dashboard

The customer engagement platform trusted by 9,000+ brands

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Our difference

Most teams measure campaigns. The best teams measure outcomes. Customer.io gives you both.

Conversion tracking

Connect every message to outcomes that matter with deduplicated, people-based measurement.

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AI-powered analysis

Ask the Agent how any message is performing and get clear next steps, not just dashboards.

Real-time visibility

Workspace health, deliverability, and throughput metrics updated live so nothing slips.

Statistical confidence

Compare variants, cut through bot noise, and see when results are statistically significant.

Data is more accessible, insights are clearer, and
 we're able to make smarter decisions faster.

Holly Benjamin
Holly Benjamin
Head of Marketing / Lugg

Higher engagement rates

3.2x
Klar

Increase in referrals

200%
Monarch

Lift in monthly revenue

2.5%
Lugg

Multi-channel strategy conversion

2x
Bamboo

Everything you need
to build smarter customer engagement

How it works

Measure, test, and optimize in a single loop

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Measure

Analytics, in your own words

Use the agent to analyze workspace messaging and behavioral data.

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Test

Tighter loops from send to insight

Compare A/B variants with confidence, surface sentiment from in-app surveys, and let your Agent recommend what to do next.

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Monitor

Know your messages are landing and improving

Track deliverability, workspace health, and optimization signals to surface issues early.

Case studies

Omnichannel messaging that delivers outcomes

Optimize your messaging

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  • No credit card required
  • Cancel anytime
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