AI that does the work, not just the talking
- 14-day free trial
- No credit card required
- Cancel anytime
The customer engagement platform trusted by 9,000+ brands
Most platforms fragment AI into specialist bots. Ours is a single agent that remembers, executes, and refines.
Persistent memory
Your brand voice, goals, and preferences, remembered across every session.
End-to-end execution
Builds automations, analyzes results, and drafts improvements, all in one tool.
Compounding intelligence
Every prompt sharpens the system. Context builds, outputs improve, and performance grows.
Optimize outcomes
Analyze engagement across customer interactions, providing recommendations for improvements.
“
Customer.io’s flexibility meant that marketing didn’t own this workflow—any team that needed oversight could have visibility and ownership. That was a huge shift.
Higher engagement rates
Increase in referrals
Lift in monthly revenue
Multi-channel strategy conversion
Everything you need
to build smarter customer engagement
Close the gap between idea
and execution
Context that carries across every conversation
The Agent remembers your brand voice, goals, and preferences, so each session picks up where the last one left off.
- Understand your customers deeply
- Enforce guardrails and compliance
- Build on past conversations
Go from a prompt to a fully launched automation
Describe what you want to achieve and the Agent builds it for you, including trigger, content, timing, and workflow logic.
- Create end-to-end automations from a single conversation
- Edit and iterate without starting over
- Understand the reasoning behind every decision
Optimize journey outcomes without dashboard digging
Analyze engagement across customer interactions and flag exactly what to fix next.
- Compare automation metrics in plain language
- Surface underperforming messages early
- Identify actionable next steps
One agent, wherever you work
Whether you work via MCP, CLI, or Slack, the Agent builds and analyzes right alongside you.
- Accomplish tasks without leaving your workflow
- Know exactly which account took action
- Pick up where you left off with the same context
Turn every test into your next move
Put your learnings to work. Test ideas, measure what makes a difference, and build on what works.
- Get recommendations grounded in your data
- Validate ideas in live automations
- Apply what you learn to your next send
Your AI tools work here too
The Agent is built in, but it’s not the only way to put AI to work. Whatever your team can build, launch, or analyze here, your own agent can too.
MCP server
Build segments, launch campaigns, analyze results and manage your workspace from any MCP-compatible environment.
CLI
Give coding agents complete access to your workspaces. No wrappers, no limited toolset.
APIs
Move data in and out of Customer.io from your terminal, Postman, or custom integration.
Mobile SDKs
Purpose-built SDKs for iOS, Android,
and web applications.
Questions?
We’ve got answers.
Omnichannel messaging that
delivers outcomes
Put the Agent to work
- 14-day free trial
- No credit card required
- Cancel anytime
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