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Customer stories

You’re in good company  

Discover how businesses like yours are achieving remarkable results and transforming their messaging strategies with Customer.io.

Notion Case Study
Featured Story

Notion accelerates lifecycle marketing  

Fueled by Customer.io, Notion drives strategic messaging that boosts product adoption and engagement across a global audience.

WIN Reality

Centralized customer engagement

WIN Reality consolidated its tech stack to enhance its messaging strategy and boost customer engagement within a single platform.

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  • 4x increase in booking sessions

  • 2x increase in referral conversion rate

ZEN.COM

Targeted user segmentation

ZEN.COM increased user activation with advanced segmentation to hyper-personalize their messaging.

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  • 10% increase in conversion rates

  • 50% increase YoY in active users

StuDocu

Engaged millions globally

StuDocu keeps its 15 million global monthly users engaged by delivering personalized content at scale with segmentation.

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  • 10% CTR achieved through A/B testing

  • 2.3M monthly emails sent in 17 languages

Engage + Convert

For businesses that want to create better relationships  

SaaS

Provide seamless, personalized experiences to retain and engage your audience, turning them into product advocates.

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SaaS

Marketplace

No matter your marketplace model, build personalized campaigns and nurture strong customer relationships.

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Marketplace

EdTech

Create an A+ messaging strategy that’s data-driven and personalized.

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EdTech

FinTech

Make your customers feel like a million bucks and build a foundation of trust.

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FinTech

Healthcare

Uphold patient privacy while sparking meaningful connections.

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Healthcare
Resources

Supercharge your messaging 

Dive into use cases from our customers to discover best practices for unleashing the full potential of your marketing automation.

Customers love us

Preferred by product-led companies  

Customer.io can do what other marketing automation tools can’t—take in millions of events from users per day, segment through them almost instantly, and use any campaign action imaginable to create workflows.

Gerald Aichholzer
Gerald AichholzerDigital Marketing Executive
Dolphin Technologies

Customer.io has been really great because we’ve been able to automatically set up when a campaign goes out based on our specific user's timezone, giving us the highest opportunity for success.

Martine Peeters
Martine PeetersMarketing and Communications Manager
Studocu

In terms of scalability, we’ve seen explosive growth and Customer.io has scaled with us. We’ve had no bottlenecks because your product and your team supports us.

Ben Spring
Ben SpringCo-Founder
TryHackMe

The multi-channel approach allows us to test and refine our strategies through A/B testing, helping us understand what value propositions motivate our users.

Michał Dąbrowski
Michał DąbrowskiCommunications & Product Growth Manager
ZEN.com

Using Customer.io has brought together our DevOps, growth, and operational teams and processes to reach our customers in a personalized, authentic way that was previously unimaginable.

Raaj Chatterjee
Raaj ChatterjeeFounder and CEO
MeaningfulWork

Customer.io is an irreplaceable piece for our marketing automation and operations stacks. It's flexible and powerful, yet simple and intuitive enough such that anyone on our team can build rich, diverse customer journeys with ease.

Matt See
Matt SeeCOO
Lighthouse.app

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 messaging automation 

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