In-app is a powerful channel for reaching your customers with relevant messaging at precisely the right moment. Not only can it help you drive customers to engage more deeply with your brand, but it can close the loop on messages sent in other channels.  But what is in-app messaging, precisely? Also known as in-a…

Where do you talk to your customers the most? When are they thinking about you? It isn’t while browsing your website. It’s not when they check their email. It’s not even when you text them—it’s when they’re in your app.  So, it’s no wonder that in-app messaging was the fastest-growing channel in 2023, with a 187%…

Before every household had a computer and every consumer had a phone, brands had to rely on broad marketing efforts to reach their audiences. A TV ad during a popular TV show, a billboard on a busy street…old-school tactics got a brand’s message in front of millions of eyeballs. But often, only a tiny percentage of those…

Push notifications play a key role in mobile app marketing, and brands are taking note. According to our State of Messaging Report, there was a 49% year-over-year increase in brands using push to reach customers in 2023. That’s a significant leap—and a testament to the effectiveness of push notifications as a marketing t…

When your customer opens your mobile app, they’re stepping (virtually) into your company’s front door. You can leave them to meander on their own—but if you want deeper engagement, mobile app personalization is your chance to give them a VIP experience.  Imagine a customer walking into a store or office building….

Things are constantly changing in marketing. What might be a best practice one year has completely changed the next. That’s one of the reasons marketing is such an exciting field to work in. When you look at marketing trends year-over-year, you can see how innovation leads to disruption, action, and strategic transformat…

With the average inbox containing hundreds or thousands of unread emails and spam filters churning away, getting eyeballs on your marketing messages gets more and more difficult. That’s why push notifications are so powerful: they’re urgent, immediate, and highly visible. But they also come with some hidden pitfalls you’…