Disability Inclusion: How Remote Work Saved My Career

Elizabeth Tancreti
Did you know that for 96 percent of people with severe disabilities, their disability isn’t readily apparent? And nearly one in four adults live with a cognitive, physical, or emotional disability? The unfortunate reality is that many of these individuals are barred from the workplace because there aren’t systems set …

Why the single source of truth is not the answer (for real-time use cases)

Matthew Newhook
The dream of a single source of truth might sound compelling, but it’s just that: a dream. And it’s not even the right dream.

Remote Onboarding Process for New Hires

Savannah White
All companies offer an onboarding experience for new hires. The focus is usually on orienting new employees with company policies and work expectations. No one wants a stale, outdated, and lonely onboarding experience that focuses too much on policies and not enough on culture and connection.  Remote since 2013, …

A Woman’s Place is in Tech

Lacey Budd
VP of Engineering Kitt Caffall is on a mission to diversify Engineering teams, “The (tech) industry is more diverse than when I started, but not nearly as diverse as it should be.”

Running a Minimum Viable Climate Audit

It all started with a Slack message in our #random channel, as any good idea does. Over the last couple of years, our team at Customer.io has felt increasingly anxious about climate change and eager to do what we can in every area of our lives. So I wondered, what can Customer.io do?

Admin Fridays Are Happy Fridays

Rita Caetano
Does your to-do list keep getting longer even though you check things off? Do you struggle to manage your calendar? I’m Rita, a Customer Success Manager (CSM) at Customer.io, and I want to share my experience in hopes it will help you as well. 

Restructuring and Rejuvenating the Sales Team at Customer.io

Chris Parker
I joined Customer.io in June of 2021 as the VP of Sales. With a rapidly growing sales team, I saw opportunities to improve our sales process and make the team more efficient to maintain our year-over-year growth.

Where in the US is John B?

Lacey Budd
John joined the company almost four years ago and decided to take to the road soon after. His travel companions include his wife Yvonne, dog Clancy, and friends and co-workers they meet along the way. John answered a few of our burning questions about what it’s like to live and work from an RV.

Starting My Dream Job at Customer.io

Aman Kaur
Before Covid, I never considered working anywhere but in an office. Post-Covid, I realized there are many benefits to working remotely, including giving me more time to spend with my family, Being from India, I was concerned it would not be easy to find a remote job with a global company. I was happy to discover that …

The Engineering Team’s Fall 2021 Cleaning

Brian Sensale
Whenever I go on vacation, I like to spend a little time tidying up the house before I leave. There’s something to coming home to a messy house that just kills the relaxation you get from a bit of time away. That same principle applies when it comes to company retreats! Customer.io recently held our Fall Virtual Retre…
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