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Customer.io has a new look

Companies have a lot to say to their customers. In the last year alone, we delivered over 38 billion messages across channels like email, push, in-app, and SMS to help our customers achieve their goals. We’re on a mission to transform the way companies communicate with customers. Our platform has evolved dramatically ov…

Customer.io Data Pipelines (CDP) is now available in early access

Data Pipelines is now available in general access. Read more here. Send customer data to all the tools you use with just one integration. For the past decade, we’ve helped companies use their data to connect with their customers. We’ve seen it all! From companies juggling dozens of data sources to startups losing …

Customer.io Named a Leader in Marketing Automation

Lacey Budd
G2 has released its Spring 2023 Awards, recognizing the top-performing software companies in multiple categories. G2 recognized Customer.io in seven categories, including being named a Leader in Marketing Automation and Transactional Email, as well as a High Performer for Mobile Marketing.  “Companies are impleme…

Meet Jason Lyman: Our New Chief Marketing Officer

Lacey Budd
As our new CMO, Jason brings over ten years of experience from numerous high-growth organizations like Dropbox, Podium, and BetterCloud, where he has served in senior marketing leadership roles. He has helped develop successful B2B marketing strategies and established those companies as market leaders. Jason brings exper…

Introducing Mobile and Web In-App Messaging

Brian Thomas
Today, we’re launching In-App Messaging as a new channel for sending notifications within web and mobile apps!

Welcoming Parcel, the best coding platform for email

Customer.io has acquired Parcel, the best coding platform for creating emails. Parcel remains a standalone product with an expanded community (free) plan. Parcel’s email coding experience is available as an experimental feature in Customer.io starting today.

Welcoming Gist to Customer.io

Customer.io has acquired Gist, an in-app messaging solution that lets you display embedded experiences such as welcome messages, feature announcements, and carousels within mobile and web apps.  In our research about building in-app messaging functionality, we learned our customers want them to be: Consist…

Customer.io Raised our Series A

Startups often raise a lot of capital early. Large fundraising rounds shorten the time you have to thoughtfully build your business. In 2017, I talked about our approach, fundstrapping which still represents how we’re building the business today. We have taken the time to do things right and Customer.io is ready to sc…

Business Continuity at Customer.io During Coronavirus (COVID-19)

For many businesses, Customer.io is a mission critical part of infrastructure. With the ongoing covid-19 (coronavirus) pandemic, I want to reassure you about our resiliency. We’re confident that service from Customer.io will continue unaffected. Here’s what you might want to know: Globally distributed. Our team …

How We Use Customer.io Webhook Actions to Push Data Into Salesforce

We needed to align marketing and sales with the same user behavior data. Here’s how we push leads and updates into Salesforce using Webhook Actions from Customer.io.