How to Determine the Best Time to Send Your Email
The best day and time to send email is a question only you can answer. Here’s how to think about context, audience, and data to determine your optimal schedule.
Why the worst day of the week is the best day to send emails
When should you send your emails? It all depends on your customers
Why does your business exist ?
A look at the golden circle and simon sineks proposal that people don’t buy what you do, they buy why you do it
How to handle people replying to your marketing emails:
A strategy for funneling replies in to helpdesk software
3 Simple Rules for How to Email Users About a Bug or Outage
Be pro-active and communicate during a crisis to help keep things under control and avoid customer frustration and unhappiness.
Giving your customers their own support rep
A prospective customer gave us a cool use case yesterday. They said:
Every new customer has their own support rep. How can I send emails through Customer.io so people receive them from their support rep?
This company is doing customer support the way we’d love to see all businesses do customer support. Can you imagine…
Your biggest fears about sending more email
Users give feedback on what they’re scared of most in sending their emails