At Customer.io, we want to help you maintain a healthy relationship with your audience. Part of that is making sure you don’t wear out your welcome. This month, we added a feature to help you limit the messages you send and respect your audience’s inbox. Read on to learn what other new features we shipped in the last mo…

To wrap up the year, here are the highlights of what we delivered for you: Brand new capabilities Transactional Emails – Now, you can send emails by calling our API. Our transactional service provides a dedicated lane to create and send transactional messages independent of your marketing messages, ensuring t…

Our goal at Customer.io is to help you consolidate all your bulk and automated messages so you have a single picture of all your customer communications. Continuing on this mission, we launched a new way to send transactional messages: now you can send messages directly from code using our Transactional API. Read on to …

Did you have a cup of java to celebrate International Coffee Day in October? Our team celebrated with a global coffee exchange. With elevated energy levels, we were focused on speeding up the workflow builder and adding the final touches to some upcoming (and BIG!) features that we’re not quite ready to reveal yet. In t…

We were busy in September working on some big projects you’ll see later this year, yet we always leave room for improvements to performance, usability, and small commonly requested features. Read on to learn what we improved this month! What’s New? Tagging for Newsletters and Segments Sometimes you spend a litt…

No lazy days of summer over here! Our team was heads down working on new features, including our new Workspace Dashboard. Read on to learn what else we shipped in August. What’s New? New Workspace Dashboard Stay on top of how your account is performing at a glance with the new workspace dashboard. This is the f…

mParticle users rejoice! Before, Customer.io’s mParticle integration only allowed Customer.io to receive data from mParticle. Now, Customer.io can be set up to send your customer and messaging data back to mParticle as a feed, unifying your data all in one place. The Data We Send Back to mParticle In just a few cl…

When planning a roadmap, it’s difficult to deny the allure of focusing only on groundbreaking shiny new features. This month, we focused on housekeeping by investing in parts of the app that everyone uses, but no one writes home about: email delivery configuration, our billing interfaces, and tuning existing features ba…

We kicked off summer in the northern hemisphere and winter in the southern hemisphere with a trio of big releases: a new Analysis Page, Workspace Permissions, and opened up our Collections Beta to everyone. Read on to learn more about our new features and smaller improvements in June.  What’s New? Analysis Pa…

Cinco de Mayo fell on a Taco Tuesday this year, and we were pretty excited about it. Do you know what else has us jumping up and down? The ability to view segment membership counts over time. Read on to learn what other new features we shipped in May. What’s New? Segment Membership MetricsWe now track the number o…