We were busy in September working on some big projects you’ll see later this year, yet we always leave room for improvements to performance, usability, and small commonly requested features. Read on to learn what we improved this month! What’s New? Tagging for Newsletters and Segments Sometimes you spend a litt…

No lazy days of summer over here! Our team was heads down working on new features, including our new Workspace Dashboard. Read on to learn what else we shipped in August. What’s New? New Workspace Dashboard Stay on top of how your account is performing at a glance with the new workspace dashboard. This is the f…

mParticle users rejoice! Before, Customer.io’s mParticle integration only allowed Customer.io to receive data from mParticle. Now, Customer.io can be set up to send your customer and messaging data back to mParticle as a feed, unifying your data all in one place. The Data We Send Back to mParticle In just a few cl…

When planning a roadmap, it’s difficult to deny the allure of focusing only on groundbreaking shiny new features. This month, we focused on housekeeping by investing in parts of the app that everyone uses, but no one writes home about: email delivery configuration, our billing interfaces, and tuning existing features ba…

We kicked off summer in the northern hemisphere and winter in the southern hemisphere with a trio of big releases: a new Analysis Page, Workspace Permissions, and opened up our Collections Beta to everyone. Read on to learn more about our new features and smaller improvements in June.  What’s New? Analysis Pa…

Cinco de Mayo fell on a Taco Tuesday this year, and we were pretty excited about it. Do you know what else has us jumping up and down? The ability to view segment membership counts over time. Read on to learn what other new features we shipped in May. What’s New? Segment Membership MetricsWe now track the number o…

Since we couldn’t meet in person for our bi-annual company retreat this month, we met virtually for the first time! With team members in every timezone, we had events scheduled around the clock, which included hack projects, a day dedicated to learning something new, and an unforgettable bake-off competition. While ever…

March marks the start of Spring, which also means we lost an hour of sleep. Luckily for you, with all things considered, it didn’t slow us down. We continued to ship new features, including newsletter delivery in your user’s time zone and Google Single Sign-On. Read on to learn what else is new this month. What’s New…

February was an eventful month. JLo and Shakira had a memorable Super Bowl Halftime Show, Punxsutawney Phil predicted an early spring, and we shipped a much-anticipated feature, Snippets. Read on to learn what else is new this month. What’s New? SnippetsYou can now create reusable content Snippets and insert them…

While we’re still trying to remember to write 2020 instead of 2019, read on to learn what new features we shipped in January. What’s New? Add Event Conditions to True/False BranchesIn the visual workflow builder, we added another way for you to further customize your messages. You can add event conditions based o…