On July 16th, the European Court of Justice (CJEU) invalidated the Privacy Shield Framework that allowed data transfer between the EU and the US.
Customer.io’s stance has always been that the data that you as a customer upload to our servers belongs to you. We’re just storing it to provide a service. The shifting regulatory environment as well as the relationship between the US and EU has been a source of stress for our many EU customers. We’ve begun making investments to eliminate that stress for you.
Customer.io is committed to privacy broadly and the GDPR specifically. To better support our EU customers, we plan to do the following:
If you have any questions, please email firstname.lastname@example.org.
Thank you for being our customer,