List of Subprocessors
Below is a list of subprocessors we work with and the purpose for why we use their services.
Customer.io Infrastructure Subprocessors
| Sub-Processor | Purpose | Location | More Information |
|---|---|---|---|
| Amazon Web Services | Cloud Hosting | USA | https://aws.amazon.com/ |
| Google Cloud Platform | Cloud Hosting, Analytics | USA, Belgium | https://cloud.google.com/ |
Customer.io Platform Subprocessors
| Sub-Processor | Purpose | Location | More Information |
|---|---|---|---|
| Apple | Customer Communications | USA | https://www.apple.com/ |
| Fullstory | Product Analytics | USA | https://help.fullstory.com/ |
| Mailgun | Customer Communications | USA, EU | https://www.mailgun.com/ |
| Mixpanel | Product Analytics | USA | https://mixpanel.com/ |
| Sendgrid | Customer Communications | USA | https://sendgrid.com/ |
| Sentry | Error Tracking | USA | https://sentry.io/ |
| Stripe | Third-Party Payment Proc. | USA | https://stripe.com/ |
Customer.io Customer Support Subprocessors
| Sub-Processor | Purpose | Location | More Information |
|---|---|---|---|
| Clearbit | Customer Intelligence | USA | https://clearbit.com/ |
| Grammarly | Customer Communications | USA | https://www.grammarly.com/ |
| HelpScout | Customer Communications | USA | https://www.helpscout.com/ |
Customer.io Business Operations Subprocessors
| Sub-Processor | Purpose | Location | More Information |
|---|---|---|---|
| DBT Cloud | Business Analytics | USA | https://www.getdbt.com/ |
| Fivetran | Business Analytics | USA | https://fivetran.com/ |
| GitHub | Issue Tracking | USA | https://github.com/ |
| Mode Analytics | Business Analytics | USA | https://mode.com/ |
| Notion | Internal Communications | USA | https://www.notion.so/ |
| Segment | Business Analytics | USA | https://segment.com/ |
| Sigma | Business Analytics | USA | https://www.sigmacomputing.com/ |
| Slack | Internal Communications | USA | https://slack.com/ |
| Stitch | Business Analytics | USA | https://www.stitchdata.com/ |
For more information or to subscribe to notifications of updates, please email gdpr@customer.io.
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