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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Ragnarok
As the leading personalization marketing agency and MarTech systems integrator, Ragnarok has delivered exceptional results since its inception in 2012. Our expertise in MarTech tooling, strategy, and execution has led to the successful delivery of over 500 projects across a range of industries, including e-commerce, healthcare, fintech, media, and transportation. We take pride in our unique approach of combining cross-channel marketing with MarTech consultation, offering our clients a more holistic approach to building and enhancing personalization in their marketing programs. Our team comprises professionals from across the globe, bridging the gaps between strategy, data, and technical consulting.
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Certified Partner
Certified Partner
Space Age
Space Age is a world class digital marketing and UX/UI company. By combining design and marketing our unique approach to marketing solutions has lead to impressive results and satisfied customers. With a focus on Web3 and tech we hope to support businesses looking to drive real change within their given industry and society as a whole.
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Certified Partner
Certified Partner
Ed2Market
What We Do Ed2Market specializes in marketing strategy and implementation for education entities such as curriculum companies, professional development providers, ed tech organizations, authors, nonprofits, and more. Whether you’re looking to develop a strategic marketing plan and calendar, want to launch a social media initiative, need to develop rich content marketing assets or something in between, the experienced team at Ed2Market can help you meet your outreach goals. Why Ed2Market? Our team brings a combination of K-12 and higher education industry and marketing strategy knowledge that traditional marketing agencies lack. Our team includes marketing experts with experience at the leading education companies in the market such as Corwin, SAGE Publishing, HMH, MindSpark, and more. Many of us are former teachers and administrators with advanced degrees in Education and Marketing. We stay up to date on the latest research, policy, funding, and trends so we can always help our clients navigate the dynamic education market.
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Certified Partner
Certified Partner
Bits'n Coffee Consulting
Bits'n Coffee, founded by an ex-Apple engineer, is building top notch mobile (and web) apps for start-ups, scale-ups & fortune 500 companies. With more than 80 apps built in the past 13 years - that’s about 1.5 billion downloads - first as employee, and then as consultant or start-up founder we have a extremely deep knowledge of customer or business facing apps, and all the keys to create great mobile (& web) experiences. Most of our apps are selected by Apple's editorial team, to be promoted in the Appstore, and reach hundreds of thousands of customer really quickly. We're located in Lille, France, but oftenly serves customers in North America, European Union + UK, or East Asia (Singapore, Hong-kong, Taïwan...)
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Certified Partner
Certified Partner
9x
9x helps fast-growing companies supercharge their operations with no-code solutions. We advise you and your team on how to digitalize and automate your processes, work with the right tools and implement operational best practices. We also offer trainings to learn how to leverage technology at work: SaaS, APIs, no-code and low-code, and can take over special projects to help you build faster.
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Certified Partner
Certified Partner
LEO
Expert Email Marketing Agency & Marketing Automation Services Hire a team of Lifecycle, Email, and Omnichannel marketing automation experts to build a strategy for your business that turns leads into customers and customers into advocates. Start making meaningful connections with your customers today. What we do We build data-driven campaigns that turn leads into customers and customers into advocates, what we call Lifecycle Engagement Optimization. Hire us to empower your team or be your team, to build your lifecycle marketing strategy from scratch, or to optimize an existing one. We’re omnichannel strategists with experience in email, SMS, push, and in-app messaging. We’re fast, we’re affordable, and we’re the email geeks your customer’s inbox deserves. We’re LEO. Our Services: https://connectwithleo.com/services * LEO Expert OnDemand: Get priority access to an experienced LEO lifecycle marketing expert. Tap the resources you need for any projects in email, marketing automation, and lifecycle marketing. Choose the level of support you need from 40 hours/month (~10/week) to 160 hours/month (~40/week). Adjust your monthly hours as your needs change, and end any time with notice. * LEO Team OnDemand: Get priority access to LEO's team of experienced lifecycle marketing experts - a dedicated strategist backed by our copywriters, designers, and email developers. Tap the resources you need for any projects in email, marketing automation, and lifecycle marketing. Choose the level of support you need: 40, 60, or 80 hours per month. * Lifecycle Accelerator: In a 3-month sprint, go from 0 to Lifecycle Hero, as our experts: Audit your customer Lifecycle, draft a custom LCM Playbook with tips for improving your customer Engagement and getting the most out of your ESP, Optimize your lifecycle with the must-have flows to better connect with (and convert/retain) your customers at key steps in their journey. Schedule a call: https://connectwithleo.com/contact
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Certified Partner
Certified Partner
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Certified Partner
Certified Partner
Email Love
Email Love helps fast-growing B2C businesses reach their marketing goals with on-demand services designed to captivate customers and promote conversions. Our team combines creative content, innovative tactics, and a sincere commitment to creating delightful inbox experiences--with an ROI-focused approach for maximum success! Why you should work with us: * We help you build genuine relationships with your subscribers that result in emails your subscribers actually want to receive. * Our customers see higher engagement and ROI from email due to our mixture of cutting-edge design, content, and strategy. * We've spent over ten years obsessing over email and know what it's like to be in the shoes of a high-volume B2C email marketer. Our Services: * Strategic Audit - Unleash the power of your email program with our Tune-Up consultation! Our experts will review and optimize your current strategy, then help you gain an edge over competitors. We'll make sure that no detail is overlooked so that you can maximize success. * Lifecycle Marketing - Let us help you maximize your ROI and get the most out of every customer interaction with a comprehensive lifecycle marketing strategy. With our expertise, we'll ensure each step in the journey is effective for maximum return on investment! * Email Design & Coding - At the intersection of creativity and technology, our team is making waves in B2C inboxes. We specialize in designing personalized experiences that stay true to your brand, elevating engagement with refined modular templates full of content crafted just for you. Leave it up to us: we'll design, code & upload – no worry required! * Content Development - Quality email content is essential for building effective relationships with your customers. Unfortunately, many brands fall short in this area and bombard their customers with one promotional message after another without engaging them at all. That's where we come in – let us help write interesting, evergreen content that entice your audience to keep coming back! * Full-Service Campaign Management - Outsourcing your monthly newsletter campaigns to Email Love saves time and resources–no more fretting over pressing the Send button! With our services, you can focus on strategy while we take care of all the necessary tasks: upload content, create graphics, segment lists for targeted emails...the list goes on!
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Certified Partner
Certified Partner
WeDoCRM
WeDoCRM is the 'insourced' CRM agency, supporting CRM teams and businesses all over the world in both a B2C and B2B capacity. With the exception of employees, customers are the most important commodity a business has. In the last few years, CRM has become a necessity for most organisations. Yet many still struggle to unlock its full potential when it comes to engagement, conversion and recurring revenue. That’s where WeDoCRM comes in.
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Certified Partner
Certified Partner
The Database Divas
If Customer.io does it, we'll make it happen for you. Want to brainstorm your workflow? We are real and accessible people who help business marketers sell more stuff online using the magic of marketing automation systems. We answer your emails, return your phone calls, and you can text us...we like talking to our clients! (Ie., no keyboard hideouts over here!) Our tech team is wicked smart and owns all the tech t-shirts. DM the Divas or schedule a call; let's squeeze more profit out of your list!
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Certified Partner
Certified Partner
Caddie Inc.
Caddie Inc. features a team of experienced professionals with a wealth of knowledge in marketing, tech, finance and SaaS. We can assist with all aspects of Customer.io, from implementation to optimization. We know that every business has its own unique needs, which is why we take the time to understand your company, your goals, and your challenges. Whether you're just starting out with Customer.io or looking to take it to the next level, we have the expertise to help you succeed. In addition to our technical skills, we value strong relationships with our clients. We strive to be a reliable and trusted partner, available to offer support and guidance. Thank you for considering us as your consultancy. We look forward to working with you to achieve your goals!
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Certified Partner
Certified Partner
Layers Studio LTD
Taking the process of innovation critically, creatively and inclusively Delivering strategic solutions through design & development for brands, websites and software. Working with industries looking to leverage digital processes, systems and technology to create innovations and better their outputs. Form serious improvements in efficiencies and new revenue models to translate brand values into a digital experience. WE DO Designing solutions through strategic thinking, creative process & techincal engineering, for brands, websites and web software. Layers help our clients design and develop their brands and products. We ensure your project is fully considered, beautifully designed and robustly developed. WE ARE Critical thinkers, creative mindsets and cooperative work ethics. A team of designers, developers and business strategists. Everyone here has a passion for the process. That means what we deliver is well-considered, robustly tested and visually stunning. From UX designers to Type script Developers, a cross-discipline approach is how our team strengthens ideas and delivers critical innovations. Genuine care for the work we do. Seeing the positive impact that our individual skill sets can have when combined with others in our team. Our futures only improve if we contribute to the better futures of our clients. We might challenge you, we might even disagree with you, but we will always be honest with you, to help you achieve your goals.
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Certified Partner
Certified Partner
melantech GmbH
Digital solutions for sustainable business models & automated processes in medium-sized companies and corporations. As one of the first official agency partners in Germany we help our customers reach their target groups at any time - omnichannel. With our expertise in the following areas, we can offer a full integration of Customer.io into the existing application landscape and at the same time develop individual digital solutions for future-oriented business models. 1️⃣ Digital solutions are individually developed tools - operated in the cloud and accessible via a web-based dashboard. We map internal/external processes of our customers here and thus support them in #digitization. 2️⃣ Headless Commerce is the specialization of the digital solution. The focus here is on building conversion-driven booking experiences and online shops. Orders can be (further) processed efficiently via our digital solution. 3️⃣ Mobile app development is the development of mobile apps for smartphones. As a stand-alone platform or as a supplement to the digital solution, for example as a communication tool for employees or customers. 4️⃣ IT consulting In each of our projects, we advise our customers on the best possible architecture and technology selection. The aim is to create a future-oriented software landscape.
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Certified Partner
Certified Partner
Thin Air Labs
Thin Air Labs is a product studio that specializes in product discovery, validation, development and optimization. We work with Seed to Series B startups to ensure they're building the right product, for the right problem and the right audience. Our team of product managers, engineers and growth experts from some of the fastest growing startups, and have experience across the full product lifecycle. Our Product Growth team can help you with not only your Customer.io implementation, but you entire growth stack. As a certified partner with all of the best in class tools, including Mixpanel, Amplitude and Customer.io, we also go beyond just product development to ensure that you have the right analytics strategy, supported by the appropriate product stack, so that you can always be data-driven in your roadmap decisions. We start our engagements with an audit, then workshop with your stakeholders to ensure internal alignment around the Focus Metric and its supporting metrics, then either help you with an update of your customer.io implementation, or do a clean one from scratch. Following that, we work closely with your team to build the necessary dashboards, and instill the right approach to analyzing and actioning on user behaviour. Our work always wraps up with knowledge transfer, to ensure that your team can run independently from us! Feel free to reach out if you're a startup or SMB that is looking to get support to ensure you avoid the most common mistakes around product development, and get ahead by establishing analytics discipline early!
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Certified Partner
Certified Partner
Modular Marketing
Get more value from Customer.io Modular is a personalization and retention agency that helps leading brands launch, scale, and optimize lifecycle programs on Customer.io. We combine deep expertise with a repeatable delivery system—so you can move from “platform set up” to measurable impact without reinventing the wheel. What we do in Customer.io: * 🔧 Foundation & Infrastructure: data architecture, event taxonomy, modular templates, dynamic content/snippet engine * 📈 Build & Launch: Campaign + journey frameworks, cross-channel orchestration (email/SMS/push/in-app), QA, optimization sprints * 🧠 Strategy & Ops: audits, governance, testing roadmap, reporting upgrades, AI-assisted insights Industries: healthcare & wellness, fintech, retail, travel & hospitality, eCommerce, B2B SaaS, marketplaces, and more. Ready to accelerate Customer.io outcomes? Let’s start with an audit or a build sprint.
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Certified Partner
Certified Partner
Make the Grade
We are a digital strategy agency. We increase the impact of your marketing actions to drive your sales pipeline and develop your revenue, while reducing the cost of customer acquisition.
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Certified Partner
Certified Partner
Revium
Revium is a trusted digital and AI consultancy with over 20 years experience in delivering innovative, bespoke solutions to clients across a multitude of industries. We're problem solvers who harness innovation to tackle complex business challenges that create engaging digital experiences for leading organisations and their customers. The customer is centre of everything. We help our clients digitally transform to create valuable and impactful experiences that allow them to better serve their customer. We are a highly experienced full service digital consultancy focused on collaboration and trust delivering: * AI & Innovation * Strategy & Advisory * Web Development * Experience Design & Creative * Marketing & MarTech * Engineering & Cloud Our offices are located in Melbourne and Brisbane, and we service corporate and government clients across Australia. Our team of 40 experts are locally based, and we do not offshore any of our services. Revium is ISO 27001 certified, demonstrating our commitment to information security and data protection.
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Certified Partner
Certified Partner
Right Side Up
Right Side Up partners with companies of all stages and sizes to craft best-in-class growth strategies, design optimal organizations for scale, and bring those strategies to life with consultants, teams, and full-time employees via our recruiting services. Right Side Up’s strategic and tactical specialists can help you evaluate product/market fit, develop customer acquisition strategies, navigate executional challenges, build elite teams and team structures, and evaluate pivotal decisions. Whether you need one individual or a custom-built, full-service team, we’ll find you the configuration of A+ talent you need to accomplish your goals.
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Certified Partner
Certified Partner
Andromeda Systems
Andromeda is a hybrid product-service company that transforms businesses through market research, strategy development, and technology application.
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Certified Partner
Certified Partner
Algorithmic
Algorithmic is a specialist software development and engineering studio that builds Full Digital Products, Machine Learning & AI systems, and Data Platforms where technical complexity is a strategic variable. Beyond building, we help growth teams take their product to the market through sophisticated marketing pipelines by bridging the the gap between your product's backend infrastructure and your marketing automation. Led entirely by senior engineers, we partner with growth and lifecycle teams to handle the complex technical lifting required to unlock Customer.io’s full potential. We ensure your marketing stack works flawlessly so you can focus on strategy, messaging, and conversion. How we support marketing & growth teams: * Precise event tracking & integration: We implement custom behavioral tracking across your Web and Mobile apps (iOS, Android). We ensure that every user action, no matter how complex, is instantly available in Customer.io to trigger real-time campaigns. * Complex data pipelines: We connect your disparate data sources (CRMs, internal databases, data warehouses) directly into Customer.io. We eliminate manual data uploads and ensure your messaging is always led by accurate, real-time information. * Predictive audience intelligence (AI/ML): We build custom Machine Learning models, such as churn risk forecasting, lead scoring, and product recommendation engines, and pipe those insights directly into Customer.io as actionable user attributes for highly targeted segmentation. We work with organizations where technical execution drives revenue. What we bring is senior thinking, rigorous execution, and full accountability from scoping through deployment. Contact us at info@algorithmic.co or drop a line at +1 (858) 294-5690 If it's worth building, build it well.
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Certified Partner
Certified Partner
Seedium
Seedium is a reliable and highly-qualified web development company. We are software solution providers in Real Estate, Healthcare, etc. industries for US and European markets. We do care about quality and time.
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Certified Partner
Certified Partner
QualityPro Hub
Empowering Your Business Through Tailored Solutions At QualityPro Hub, integrity is the foundation of every engagement. We help organizations navigate high-stakes challenges with ethical, strategic solutions that deliver clarity, performance, and measurable results. Our globally experienced team combines insight with execution to build trust and lasting impact. We offer services across strategy, operations, technology, marketing, talent, and project/program management. From vendor vetting to growth planning and cultural alignment, our work is outcome-driven, customized, and always grounded in doing what’s right for our clients. Our Capabilities: * Technology Consulting & Enablement * AI & GenAI Solutions Enablement * Marketing, Sales, Ads & Media Enablement * Project & Program Management * Corporate Training & Development * Vendor Vetting, Qualification & Management
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Certified Partner
Certified Partner
1973 Ltd
1973 Ltd is a lifecycle marketing consultancy that helps teams implement and get more value from Customer.io. We support companies with strategy, setup, and ongoing optimisation across email, push, SMS, and in-app messaging. We work closely with marketing, product, and engineering teams to design data-driven customer journeys that improve activation, engagement, and retention. Whether you’re launching Customer.io for the first time or refining an existing setup, 1973 provides hands-on support to ensure your messaging is reliable, scalable, and aligned with your product and data. We are experts in Email Design & Best practice including dark mode, responsive interactive emails. We sit on the Data & Marketing Associations Email Council. We know where to source good quality data for campaigning. We provide insight and industry best practise.
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Certified Partner
Certified Partner
Folio3 Software Inc
Folio3 is a California-based software development company that helps entrepreneurs and large corporations build innovative, world class software solutions by providing offshore application development and support. We specialize in Enterprise Applications, Mobile Apps & Games, Websites & Web-based Applications, and Social Media Platforms & Applications development. Our clients include Fortune 500 companies, Silicon Valley start-ups, and some of the most prestigious brands in the world. Our Expertise Includes: ERP Implementation & Integrations CRM Implementation & Integrations eCommerce Implementation & Integrations Mobile and Web Apps Solutions AI & Machine Learning Data & Analytics Cloud Computing Dev Ops Internet of Things (IoT)
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Certified Partner
Certified Partner
Threls Ltd.
Threls is a full-scale software development agency serving clients in Fintech, Health, Education, and more. We partner across four key areas: scaling your team, digitising processes, building custom software products, and launching scalable e-commerce platforms. Each engagement is delivered using our Unfix model: a custom crew led by a Crew Captain and a Client Journey Lead, supported by specialists to ensure the highest quality. We work in iterative cycles, with transparent communication and a values-driven, client-centered approach. Operating remotely with bases in Gozo, Malta and Estonia, Threls is committed to building solutions that empower purpose and innovation.
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Certified Partner
Certified Partner
Romain Finot
Product Growth Advisor. I help companies achieve their business goals by analyzing product usage data & enhancing user experience through growth experiments: 📝 Method: - Definition of business objectives - Implementation of the tracking plan and data stack - Data analysis and user research - Experiments on short sprints (4 to 8 weeks) 🧰 Deliverables: - Document outlining quantifiable business objectives - Evolving and editable tracking plan - Set of tools for tracking/data activation - Product dashboards - User questionnaires (Typeform, Maze) and analyses - Proposed experimentation roadmap Need assistance with any of the detailed topics above? Feel free to reach out!
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Certified Partner
Certified Partner
Cebra Group
Cebra delivers end-to-end solutions through its specialized units — Agency, Media, Tech, and The Creators — each with a strong disciplinary focus and the ability to work together when the challenge requires an integrated approach. Cebra Agency — Strategy · Brand · Creativity The group’s strategic unit. It leads brand vision, positioning, and creative direction. Cebra Media — Acquisition · Visibility · Performance A media and performance unit with a strategic lens. It operates across paid media, SEO, and marketing automation. Cebra Tech — SaaS · Technology Platforms · Integrations A business-oriented digital technology unit. It designs, develops, and integrates technology ecosystems, from SaaS implementation to complex integration solution architecture. The Creators — Content · Creators · Culture An independent content and culture studio. It connects brands with the creator ecosystem by integrating production, generative technology, and influencer marketing through a genuine cultural perspective.
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Certified Partner
Certified Partner
Etumos
Etumos is a marketing technology consultancy focused on innovating B2B & B2C marketing. Our technologists ensure that all businesses, whether startup or enterprise, receive expert level marketing automation, operations, and strategy consulting.
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Certified Partner
Certified Partner
Mavlers
You chose Customer.io because it's powerful. But powerful doesn't mean simple. Customer.io offers limitless possibilities, and Mavlers ensures you have the bandwidth to capture them all-turning your most ambitious ideas into live, revenue-generating workflows. We're a Customer.io implementation and optimization partner with deep expertise in behavioral automation, data architecture, and lifecycle strategy. Our team helps growth-stage SaaS, fintech, and tech companies move from tangled workflows to clean, compounding automation, without burning through your engineering backlog. What we actually do inside Customer.io: * Workflow Architecture: Build sophisticated multi-branch journeys using true/false logic, random cohorts, and event-triggered paths that respond to real user behavior—not just static list membership. * Liquid Personalization at Scale: Implement dynamic content, conditional logic, and custom object data in messages—so your team doesn't need to debug Liquid syntax at 2am. * Data Integration & Activation: Connect Customer.io with your CDP, warehouse, or CRM (Segment, Census, HubSpot, Salesforce) to create unified profiles that power smarter segmentation. * Custom Objects & Relationships: Model complex data structures (accounts, subscriptions, teams) so you can segment and personalize based on relationships—not just individual attributes. * Experimentation Frameworks: Set up systematic A/B testing across subject lines, send times, logic paths, and channel sequences—with clear attribution to conversions. * Reporting That Shows ROI: Build dashboards and conversion tracking that connect messaging performance to revenue impact!! not just opens and clicks. Why teams work with us: We've built 500+ automation workflows across Customer.io, Braze, Klaviyo, and Salesforce Marketing Cloud. But more importantly: we understand the difference between "automation that exists" and "automation that compounds." Whether you need a one-time migration, a complex implementation project, or ongoing support to keep improving performance, we scale with your needs—from strategy to execution. The result? Clean data. Smarter triggers. Messages your users actually want to receive.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through