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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Ippon Technologies
We offer white glove integration services for Customer.io implementations. From start to finish, we consult on and implement the latest and greatest within Full Stack Development, Cloud/DevOps and Data Engineering. We have offices in North America (USA), Europe (France) and Australia-Pacific (Australia).
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Certified Partner
Certified Partner
Unmuted
Unmuted is a growth marketing agency focussed on B2B tech companies based in Amsterdam.
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Certified Partner
Certified Partner
Flowstate
Flowstate creates business operations and customer experience software for wavepool operators, coaches and surfers. We primarily focus on our attention and providing services to this industry sector.
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Certified Partner
Certified Partner
Growack Media
Growack Media helps SMBs and Growing technology-based businesses with Integrated Inbound & Growth Marketing Solutions via Growth Marketing-as-a-Service (GMaaS). We help with Growth Systems, Strategy, and Iterative executions and Partnered with MarTechs such as HubSpot and Salesmango, with full Commitment for designing Result and Revenue-driven Growth operations. The process and results are consistent and span across industries including Life-sciences/Med-Tech, Software-Products, Logi-tech, B2B Marketplaces, B2B E-commerce. • Product(SaaS) Growth • Marketplace Growth • B2B E-commerce Growth Our collaboration style is lean and flex= FreeGency ( Freelance(on-site ) OR Full Agency team) We work as part of your growth team, an extended marketing team, and can start at any level from scratch & blank canvas to high-level strategy or demand gen roadmap for sales alignment. Get in touch will discuss the growth challenges and plans in detail: hello@growack.com: Read our Reviews at HubSpot -> http://bit.ly/hs-gwk Clutch - https://clutch.co/profile/growack-media
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Certified Partner
Certified Partner
Retenza LTD
Experts in User Retention for iGaming With over 5 years of industry experience, we specialize in building long-term value by helping iGaming brands keep players engaged, active, and loyal. What We Do Best: User Retention Strategies * We craft and execute proven retention flows tailored to your audience. * From welcome journeys to reactivation campaigns — we keep users coming back. Data-Driven Decision Making * Every strategy is backed by deep analytics, not guesswork. * We optimize timing, messaging, and channels based on behavioral data. Multi-Channel Optimization * We analyze your current communication stack and identify gaps. * Whether it’s push notifications, email, SMS, or in-app messaging — we ensure they work in sync to maximize engagement. Conversion-First Approach * Retention is not just about staying visible — it’s about driving action. * We turn engagement into measurable conversions that directly impact ROI. Personalization at Scale * Users expect relevant content. We deliver it. * Segmentation, triggers, and dynamic content ensure every message adds value. Why Partner With Us? * 🧠 Expertise: Years of hands-on experience in retention and lifecycle marketing. * 📊 Results-Oriented: Clear KPIs, transparent reporting, and constant optimization. * 🔁 Sustainable Growth: We don’t chase vanity metrics — we build real loyalty. * 🤝 True Partnership: We treat your goals like our own and work as an extension of your team. Let’s turn your first-time players into lifetime users — and your marketing spend into lasting results.
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Certified Partner
Certified Partner
dataconduit
From simply setting up your Customer.io account to creating advanced integrations with your martech stack and backend – the team at dataconduit is here to help you make sure you get the most out of Customer.io.
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Certified Partner
Certified Partner
Part and Sum
Part and Sum is a full-stack growth consultancy that transforms how brands leverage Customer.io to drive meaningful customer engagement and measurable revenue impact. Ways we support Customer.io clients: Migration & Implementation Excellence: We seamlessly migrate and implement Customer.io within your existing martech ecosystem, to maximizing platform capabilities from day one. Customer Activation Strategy: We develop sophisticated lifecycle strategies that see through your customers' eyes, turning insights into action at every touchpoint. Our comprehensive approach combines customer insights, market validation, and behavioral data to create activation programs that deliver results. Full Lifecycle Marketing Management: As your dedicated lifecycle partner, we manage the complete customer journey, from acquisition through retention and advocacy. Our team acts as a fiduciary for your marketing investments, continuously optimizing campaigns, workflows, and automations to maximize ROI across all channels. What sets us apart: We're not just implementers, we're strategic growth partners who combine deep technical expertise with customer-centric thinking. Our integrated approach spans innovation, customer experience, and technology, ensuring your Customer.io investment delivers compounding value over time.
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Certified Partner
Certified Partner
Inclined
We partner with online businesses to analyze, implement and optimize changes that dramatically increase their bottom line. We are a technical growth marketing agency with deep expertise in Customer.io, Segment, Amplitude, BigCommerce Enterprise, and Shopify Plus. We run world-class email marketing campaigns on Customer.io.
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Certified Partner
Certified Partner
Verbose
VERBOSE works closely with clients to design, build, and run dedicated in-house Lifecycle teams to meet your exact needs that solely work on your brand. This ensures cultural allegiance and fosters a partnership of complete collaboration and trust. Our Creative and Production teams are a pool of diverse agency talent that are available on-demand. These people provide a wide range of creative or marketing production services support based on your specific resourcing needs throughout the year. We’ll work with you and your dedicated Lifecycle Strategist to put together customized service packages for you.
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Certified Partner
Certified Partner
Revity
Our team has over 120 years of experience in marketing, animation, and other related services. We started REVITY to give businesses the opportunity to grow through a partnership with a marketing agency who will care about their business as much as they do. We believe in generating revenue for our clients–and ourselves–with integrity. We pride ourselves on honesty and openness; we encourage our clients to be involved in our process. We firmly believe in providing value first and foremost. We care about the individuals who make up a company and the individuals they serve. Through our service, we help those individuals lead a better and more productive life. Our mission is to increase the visibility of our clients through an integrated marketing approach. We aim to facilitate a better overall marketplace for businesses and consumers.
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Certified Partner
Certified Partner
Layers Studio LTD
Taking the process of innovation critically, creatively and inclusively Delivering strategic solutions through design & development for brands, websites and software. Working with industries looking to leverage digital processes, systems and technology to create innovations and better their outputs. Form serious improvements in efficiencies and new revenue models to translate brand values into a digital experience. WE DO Designing solutions through strategic thinking, creative process & techincal engineering, for brands, websites and web software. Layers help our clients design and develop their brands and products. We ensure your project is fully considered, beautifully designed and robustly developed. WE ARE Critical thinkers, creative mindsets and cooperative work ethics. A team of designers, developers and business strategists. Everyone here has a passion for the process. That means what we deliver is well-considered, robustly tested and visually stunning. From UX designers to Type script Developers, a cross-discipline approach is how our team strengthens ideas and delivers critical innovations. Genuine care for the work we do. Seeing the positive impact that our individual skill sets can have when combined with others in our team. Our futures only improve if we contribute to the better futures of our clients. We might challenge you, we might even disagree with you, but we will always be honest with you, to help you achieve your goals.
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Certified Partner
Certified Partner
Marketomic
Marketomic is a full-stack integrated marketing and operations management consulting firm that specializes in aligning business strategies and technology to sales and revenue goals. We provide the tools necessary to increase your efficiency, accelerate your growth, and lower your customer acquisition costs while increasing customer retention. Our business-first approach to automation across your organization allows for higher ROI, lower implementation costs, and delivers cross-functional satisfaction. At Marketomic, we understand that every business is unique and requires a tailored approach when it comes to marketing. That’s why we offer our services in Customer.io—so you can get the most out of this powerful platform and maximize the success of your marketing campaigns.
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Certified Partner
Certified Partner
Flux Digital Labs
Unify Your Sales, Marketing & Data Systems To Track, Optimise & Automate Your Business. Increase Productivity and Sales with Systems Aligned for Seamless & Friction-less Experiences For You & Your Customers
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Certified Partner
Certified Partner
Grafted
A lifecycle marketing consultancy specializing in developing cross-channel nurture strategies and engaging campaigns that deliver results.
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Certified Partner
Certified Partner
Impact Solutions GmbH
We use marketing and tech to build bridges to your success No shiny new objects or silver bullets. We deliver impact by applying our experience in technology, marketing, and business innovation to suggest and create the solutions to your challenges.
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Certified Partner
Certified Partner
Ed2Market
What We Do Ed2Market specializes in marketing strategy and implementation for education entities such as curriculum companies, professional development providers, ed tech organizations, authors, nonprofits, and more. Whether you’re looking to develop a strategic marketing plan and calendar, want to launch a social media initiative, need to develop rich content marketing assets or something in between, the experienced team at Ed2Market can help you meet your outreach goals. Why Ed2Market? Our team brings a combination of K-12 and higher education industry and marketing strategy knowledge that traditional marketing agencies lack. Our team includes marketing experts with experience at the leading education companies in the market such as Corwin, SAGE Publishing, HMH, MindSpark, and more. Many of us are former teachers and administrators with advanced degrees in Education and Marketing. We stay up to date on the latest research, policy, funding, and trends so we can always help our clients navigate the dynamic education market.
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Certified Partner
Certified Partner
WeDoCRM
WeDoCRM is the 'insourced' CRM agency, supporting CRM teams and businesses all over the world in both a B2C and B2B capacity. With the exception of employees, customers are the most important commodity a business has. In the last few years, CRM has become a necessity for most organisations. Yet many still struggle to unlock its full potential when it comes to engagement, conversion and recurring revenue. That’s where WeDoCRM comes in.
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Certified Partner
Certified Partner
stitch
We stitch data, advertising and marketing technology together to drive measurable business outcomes. Marketing is more complex than it’s ever been The increase in diversity of consumption from fragmented experiences that go across device, browsers, apps and physical experiences are leading to marketing complexity where requirements are outpacing available resource while providing real challenges within the measurement space as well. Today we are exposed to more than 5,000 ads per day, yet 91% of people who could buy your product will never click on your ads (they still view it). E-commerce is growing fast, yet 94% of transactions still happen in the real world. To get full visibility into the customer journey - we need to close the loop with customer data while reducing our reliance on proxy metrics such clicks. Why choose us? At stitch we have over 30 years of combined strategic, technical and implementation experience from global tech companies, agencies and consultancies (such as Facebook, Microsoft, Accenture, Initiative Media, Clemenger & Colenso BBDO) helping brands fully realise the potential of merging strategy, data, advertising and marketing technology to deliver more profitable business outcomes through a transformed customer experience.
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Certified Partner
Certified Partner
Growthy
Suppose you're already experiencing some sales and have found a product-market fit. In that case, we can help you accelerate your growth with well-built systems. Here's what we're great at: * Building your complete messaging (email, messaging, SMS) systems from scratch and your current one with Customer.io (think abandon cart, onboarding campaigns, re-activation, triggered emails, etc.). * Plan and implement your analytics tracking stack so you can understand conversions by traffic source and campaigns to understand CAC & LTV. * Conversation rate optimization across product, ads, landing pages, and the customer journey. * Acquiring qualified converting paid traffic from Google Ads (search, display, YouTube) and Facebook/Instagram Ads. * Helping you systematize and build a content system that drives organic traffic and write SEO-friendly articles for you. * Copywriting & landing page creation. We focus on building systems that scale & we'll even help you hire internal team members to replace us.
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Certified Partner
Certified Partner
ScaleMath
ScaleMath works directly with software startups, VC firms, and enterprise companies to help them scale customer acquisition with SEO & content marketing. Real results driven by spending time, day after day, month after month, helping people and businesses grow their search traffic & deliver exceptional customer experiences.
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Certified Partner
Certified Partner
Make the Grade
We are a digital strategy agency. We increase the impact of your marketing actions to drive your sales pipeline and develop your revenue, while reducing the cost of customer acquisition.
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Certified Partner
Certified Partner
Yomonitor Oy
We are an agency based in Helsinki, Finland that specialize in a wide range of services data management services such as engineering, advanced analytics, data science, and AI implementation. Our aim is to help our clients gain value from their data.
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Certified Partner
Certified Partner
Extensive Web
Extensive Web was established in 2009 as a web designing and development agency. We have delivered hundreds of successful projects in US, UK and other European countries. We have been working with different CMS, e-commerce and marketing platforms since 2013. Here is the list of services that we provide: 1) Marketing Automation to manage complete user flow and retargeting users based on user actions 2) Custom WordPress theme and plugin development 3) Custom Woocommerce-based theme and plugin development 4) Custom theme and app development for Bigcommerce 5) Data visualization services that include creating beautiful digital dashboards using Google Data Studio 6) Email marketing setup
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Certified Partner
Certified Partner
For Now Marketing
Our mission is to enable and empower marketers with the skills to execute their creativity and remove any hurdles.
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Certified Partner
Certified Partner
Campaign Shop
We are customer experience professionals who work with your team to launch engaging multichannel communications, so you send the right message at the right time, creating a seamless customer experience that generates revenue. Our team of expert designers, copywriters, strategists, and account managers confidently handle everything to do with your email marketing end to end and turn it into a dominant marketing channel for your business. As a compliment to email we work on audience growth and identification, product and marketing analytics so that convert visitors and target high value customers with data driven decisions.
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Certified Partner
Certified Partner
Modular Marketing
Get more value from Customer.io Modular is a personalization and retention agency that helps leading brands launch, scale, and optimize lifecycle programs on Customer.io. We combine deep expertise with a repeatable delivery system—so you can move from “platform set up” to measurable impact without reinventing the wheel. What we do in Customer.io: * 🔧 Foundation & Infrastructure: data architecture, event taxonomy, modular templates, dynamic content/snippet engine * 📈 Build & Launch: Campaign + journey frameworks, cross-channel orchestration (email/SMS/push/in-app), QA, optimization sprints * 🧠 Strategy & Ops: audits, governance, testing roadmap, reporting upgrades, AI-assisted insights Industries: healthcare & wellness, fintech, retail, travel & hospitality, eCommerce, B2B SaaS, marketplaces, and more. Ready to accelerate Customer.io outcomes? Let’s start with an audit or a build sprint.
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Certified Partner
Certified Partner
Repetitos
If an executive asks “how healthy is our customer contact database," can you provide more than a vague “it’s pretty good” response? As Forrester's Director of Customer Marketing, I learned: 1. A customer contact database decays 2% monthly and bad customer contact data impacts from 3-5% of annual contract value 2. Bad data is the second biggest challenge when running customer campaigns 3. The third largest buying signal is being a past customer and 20% of new business revenue can come from repeat buyers Repetitos can update and enrich your customer contact database for pennies per name. With a clean database, you are ready for, and we can design a Repeat Sales by Former Customer Contact program.
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Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Certified Partner
Certified Partner
Cebra Group
Cebra delivers end-to-end solutions through its specialized units — Agency, Media, Tech, and The Creators — each with a strong disciplinary focus and the ability to work together when the challenge requires an integrated approach. Cebra Agency — Strategy · Brand · Creativity The group’s strategic unit. It leads brand vision, positioning, and creative direction. Cebra Media — Acquisition · Visibility · Performance A media and performance unit with a strategic lens. It operates across paid media, SEO, and marketing automation. Cebra Tech — SaaS · Technology Platforms · Integrations A business-oriented digital technology unit. It designs, develops, and integrates technology ecosystems, from SaaS implementation to complex integration solution architecture. The Creators — Content · Creators · Culture An independent content and culture studio. It connects brands with the creator ecosystem by integrating production, generative technology, and influencer marketing through a genuine cultural perspective.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through