- France, Paris
- Europe / EMEA
- All budgets
- SaaS
- Consumer Goods & Services
- Education Tech
- Other
- Lifecycle Email Marketing
- Consulting / Strategy
- Content Marketing / Copy Writing
- Data / Tech Stack Implementation
- Migrations
- 1-5
Thibaud Bertrand is a certified Customer.io partner
Looking for a Customer.io expert to turn your data into powerful marketing journeys?
→ After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges.
Here’s how I can help:
- Clean and efficient migration to Customer.io, with an optimal setup from day one
- Structuring your CRM to activate dormant data and build personalized user journeys
- Reinforcing your team during peak periods
- Training and coaching your internal teams
My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…).
My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push.
I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven.
Want to talk about your CRM challenges? Feel free to DM me.