Data security is our top priority
Our dedication to keeping your company information safe drives every decision we make. We implement rigorous security measures and comply with all relevant regulations, ensuring your data and your customers' data are always protected.
Trusted by 7,800+ brands around the world to send data-powered communication each day
Safeguarding your data
Our goal is to provide a secure and compliant environment while maintaining high application performance for an optimal user experience.
Security protocols
Rest assured knowing your data is secure with our comprehensive security measures, including operational, application, and data center protocols.
Account protection
Our security best practices, including two-factor authentication, single sign-on, role-based permissions, and bank-grade encryption, ensure your account is protected.
Regional infrastructure
With our US and EU data centers, you can ingest, process, and store your data in the region that meets all your business and legal requirements.
Compliant by design
We adhere to existing and emerging laws, regulations, and industry standards to protect data and maintain trust in our platform’s integrity.
CCPA and US data privacy laws
We regularly review our data collection and processing practices to comply with data protection laws and regulations applicable to data protection laws.
GDPR
Our platform is GDPR compliant, including, but not limited to, support for data rectification, the right to be forgotten, and a comprehensive audit trail. Our regional infrastructure ensures EU data residency.
Industry-standard frameworks
Our data security and compliance programs follow industry-standard frameworks. Our platform is HIPAA compliant and SOC 2 Type II certified.
Frequently asked questions
Contact us
If you’d like to learn more about our privacy and security practices, please visit our legal page or contact our legal team at legal@customer.io.
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