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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

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Certified Partner
Certified Partner
Nextway technology
The mission of our company is to create digital solutions using agile and lean practices to ensure excellent customer experience. Be build software software tailored to your needs, some examples are: * Mobile Apps * Web applications * Ecommerce * Marketing Automation * Reports and BI * CRM
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Certified Partner
Certified Partner
Ikaros
Ikaros is a specialist growth consultancy that acts as a dedicated growth squad for its clients. Leveraging product-led growth (PLG), data, and automation, Ikaros has delivered significant growth for its clients. With a focus on growth strategy, high-velocity delivery, and growth foundations such as process, tech infrastructure, and culture, Ikaros helps businesses design their growth strategy, execute their plans, and train their teams for long-term success. Since its founding in 2019, Ikaros has established a track record of measurable success through product-led growth, having worked with scale-ups, VC/PE, and corporate clients across all types of industries. With a team of experts and entrepreneurs, Ikaros can deliver strategic advice as a fractional Chief Growth Officer, execute initiatives end-to-end as a dedicated Growth Pod, or embed with existing teams to fill capacity and capability gaps, providing flexible solutions tailored to its clients' needs.
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Certified Partner
Certified Partner
McGaw
McGaw is a marketing technology consultancy specializing in CDP implementation, MarTech stack integration, analytics and business intelligence, and conversion rate optimization. We help you streamline your technology, unify customer data, and drive revenue through data-driven strategies. Our team provides hands-on implementation, strategic consulting, and ongoing advisory support to ensure marketing operations scale efficiently and deliver measurable business outcomes.
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Certified Partner
Certified Partner
Retenza LTD
Experts in User Retention for iGaming With over 5 years of industry experience, we specialize in building long-term value by helping iGaming brands keep players engaged, active, and loyal. What We Do Best: User Retention Strategies * We craft and execute proven retention flows tailored to your audience. * From welcome journeys to reactivation campaigns — we keep users coming back. Data-Driven Decision Making * Every strategy is backed by deep analytics, not guesswork. * We optimize timing, messaging, and channels based on behavioral data. Multi-Channel Optimization * We analyze your current communication stack and identify gaps. * Whether it’s push notifications, email, SMS, or in-app messaging — we ensure they work in sync to maximize engagement. Conversion-First Approach * Retention is not just about staying visible — it’s about driving action. * We turn engagement into measurable conversions that directly impact ROI. Personalization at Scale * Users expect relevant content. We deliver it. * Segmentation, triggers, and dynamic content ensure every message adds value. Why Partner With Us? * 🧠 Expertise: Years of hands-on experience in retention and lifecycle marketing. * 📊 Results-Oriented: Clear KPIs, transparent reporting, and constant optimization. * 🔁 Sustainable Growth: We don’t chase vanity metrics — we build real loyalty. * 🤝 True Partnership: We treat your goals like our own and work as an extension of your team. Let’s turn your first-time players into lifetime users — and your marketing spend into lasting results.
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Certified Partner
Certified Partner
Mando way
We're used to deliver qualitative work on time. Your mission is our priority and our word is beskar. We believe this is the way. get in touch >> www.mandoway.com
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Certified Partner
Certified Partner
Shaw/Scott
Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's. Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation. We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including: * Strategic roadmap * Full-service email/mobile marketing execution * Customer journey mapping * Analytics and dashboard development * Modular email templates * Lifecycle & loyalty program development * ESP & loyalty platform RFP support * MarTech audits * Communication matrix * ESP migrations and implementations
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Certified Partner
Certified Partner
Unmuted
Unmuted is a growth marketing agency focussed on B2B tech companies based in Amsterdam.
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Certified Partner
Certified Partner
Measured Results Marketing
Marketing Technology and Sales CRM Experts Measured Results Marketing (MRM) has a long history in managing Marketing Technology, building Sales and Marketing operations, and reporting on end-to-end results. We personally understand the unique blend of pain and exhilaration experienced by Sales and Marketing organizations. As partners with leading sales and marketing technology providers, we provide the unique service of crafting operational and technology infrastructure to drive Sales and Marketing organizational goals. * You gain a sales and marketing technology stack tailored to your needs with our agnostic approach to technology selection, implementation and integration. * A new Demand Generation Ecosystem with your go-to-market approach that incorporates the sales cycle in your industry. * B2B start-ups and large global firms turn to us to support aggressive growth goals, to better compete without just relying on adding headcount or budget. Using our propriety Demand Generation Ecosystem® process, we help key stakeholders in the organization assess capabilities, agree on processes and standards for technology usage and establish proper communication and SLAs to build the foundation for long-term success. What It’s Like to Work With Us We’ve been on the marketing automation and demand generation trail since the dawn of SEO, Inbound Marketing and systemized marketing software. Bringing together backgrounds from both industry and agencies, we apply our hard-won technology, infrastructure and metrics knowhow to enable you to generate revenue. * We have personally worked in and for organizations where we had to determine not only the technology footprint but the process to get sales and marketing to work together. * We have been responsible for revenue targets, reporting on progress against goal and know what a qualified lead really looks like. * We have had to defend marketing budgets through demonstrating real ROI. * We had to select a word that anyone in the company can use whenever conversations drift away from the topic at hand. * Some of us are geeks. Some of us think we’re athletic. Some of us have a tendency to do apple cider shooters. Let’s Start Building Your Plan Today! Email: yeti@measuredresultsmarketing.com Phone: 571-606-3106
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Certified Partner
Certified Partner
Untold Martech
We are a team of marketing technologist specialized in different MarTech solutions and support our clients to make getting the most out of their MarTech stack.
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Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Certified Partner
Certified Partner
Sudo Roux
Sudo Roux is a technology consulting and delivery organisation focused on solutions that build enterprise resilience. We enable businesses to embrace disruption safely, strengthen customer trust, and boost brand value guided by our expertise in business transformation, systems integration, eCommerce, experience platforms, and managed services.
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Certified Partner
Certified Partner
melantech GmbH
Digital solutions for sustainable business models & automated processes in medium-sized companies and corporations. As one of the first official agency partners in Germany we help our customers reach their target groups at any time - omnichannel. With our expertise in the following areas, we can offer a full integration of Customer.io into the existing application landscape and at the same time develop individual digital solutions for future-oriented business models. 1️⃣ Digital solutions are individually developed tools - operated in the cloud and accessible via a web-based dashboard. We map internal/external processes of our customers here and thus support them in #digitization. 2️⃣ Headless Commerce is the specialization of the digital solution. The focus here is on building conversion-driven booking experiences and online shops. Orders can be (further) processed efficiently via our digital solution. 3️⃣ Mobile app development is the development of mobile apps for smartphones. As a stand-alone platform or as a supplement to the digital solution, for example as a communication tool for employees or customers. 4️⃣ IT consulting In each of our projects, we advise our customers on the best possible architecture and technology selection. The aim is to create a future-oriented software landscape.
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Certified Partner
Certified Partner
LifecycleX
We turn customer activity data into revenue. LifecycleX is a SaaS marketing agency. We help SaaS teams increase purchases, cross-sells, upsells, and customer lifetime value by replacing out-of-the-box lifecycle messaging with high-impact campaigns and automated engines. Expertise includes: * Customer Relationship Management (CRMs) * Marketing Automation Software * Email Marketing Campaigns * Text/SMS Marketing * In-App Notifications * Push Notifications
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Certified Partner
Certified Partner
Grafted
A lifecycle marketing consultancy specializing in developing cross-channel nurture strategies and engaging campaigns that deliver results.
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Certified Partner
Certified Partner
Preeti Kelapure Consulting
CRM | Lifecycle Marketing Leader | ex- Square, Glassdoor, Zynga I'm currently focused on advisory roles in Lifecycle & Retention Marketing,
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Certified Partner
Certified Partner
Growack Media
Growack Media helps SMBs and Growing technology-based businesses with Integrated Inbound & Growth Marketing Solutions via Growth Marketing-as-a-Service (GMaaS). We help with Growth Systems, Strategy, and Iterative executions and Partnered with MarTechs such as HubSpot and Salesmango, with full Commitment for designing Result and Revenue-driven Growth operations. The process and results are consistent and span across industries including Life-sciences/Med-Tech, Software-Products, Logi-tech, B2B Marketplaces, B2B E-commerce. • Product(SaaS) Growth • Marketplace Growth • B2B E-commerce Growth Our collaboration style is lean and flex= FreeGency ( Freelance(on-site ) OR Full Agency team) We work as part of your growth team, an extended marketing team, and can start at any level from scratch & blank canvas to high-level strategy or demand gen roadmap for sales alignment. Get in touch will discuss the growth challenges and plans in detail: hello@growack.com: Read our Reviews at HubSpot -> http://bit.ly/hs-gwk Clutch - https://clutch.co/profile/growack-media
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Certified Partner
Certified Partner
Mindnow AG
Hello, we're Mindnow! We specialize in agile product development from ideation to launch, with an entrepreneurial approach that delivers results. Our unique agile process covers strategy, research, design, development, optimisation and transformation, enabling you to make incremental progress as your business case evolves. We don’t charge per hour. Instead, we offer everything before the development phase as packages, perfectly adapted to your specific needs. The agile development of your product itself is invoiced sprint per sprint, giving you full flexibility. The first thing we do when we’re up to a new project is to listen and understand. As a development powerhouse, we’re experienced in asking the right questions to the right people. Once you’re considering working with us, we'll schedule a scoping workshop and dive deeper into your business processes and goals. After the workshop, you will receive a customized proposal based on the results. Want to know more? Let's talk about your challenge!
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Certified Partner
Certified Partner
Osano
Osano enables companies to quickly comply with data privacy laws around the world. * Search for personally identifiable information (PII) in Customer.io * Automatically summarize PII to fulfill subject rights requests * Automatically delete PII to fulfill subject rights requests
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Certified Partner
Certified Partner
Web2Media
At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. We support and both B2C and B2B companies. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Customer.io, we specialize in marketing automation and CRM, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.
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Certified Partner
Certified Partner
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Certified Partner
Certified Partner
The Refinery
At ROI Refinery, we are passionate about turning data into actionable insights that drive your business forward. Specializing in comprehensive data analytics and digital strategy, we help companies unlock their full potential by leveraging the power of data. Our mission is to transform the complex world of data into clear, strategic steps that fuel growth and enhance your bottom line. Founded by experts in the fields of data science, marketing, and business strategy, ROI Refinery stands at the forefront of innovation, blending advanced analytical techniques with practical business acumen. We understand that every business is unique, which is why we tailor our services to meet your specific needs, whether it's boosting your marketing ROI, streamlining operations, or enhancing customer engagement. Our suite of services includes data analysis, predictive modeling, performance tracking, and strategic consulting. We pride ourselves on our ability to distill vast amounts of information into concise, actionable insights that help you make informed decisions. With ROI Refinery, you gain a trusted partner dedicated to navigating the complexities of data to uncover opportunities for growth and efficiency. Join the many businesses that have experienced transformation through our bespoke data solutions. Discover how ROI Refinery can help you turn data into your most valuable asset, empowering you to stay ahead in an ever-evolving marketplace. Let’s refine your path to success together.
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Certified Partner
Certified Partner
Quentin Durantay
Product lover ❤️ Growth practitioner 🤖 Python developer 🐍 7 years of experience in startups and growth. I've done business studies, but let's be honest, I'm an engineer at heart. I love solving complex and novel business problems by developing technical solutions.
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Certified Partner
Certified Partner
Flowstate
Flowstate creates business operations and customer experience software for wavepool operators, coaches and surfers. We primarily focus on our attention and providing services to this industry sector.
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Certified Partner
Certified Partner
Carmen Gerea
Independent Omnichannel Marketing & CX Consultant | Customer Insights & Market Intelligence | Marketer turned HCI Researcher. 8+ years coaching micro, small and medium enterprises in digital transformation and online business development. Proven track record supporting 3000+ SMEs across Latin America, Central Asia, and Africa through international development programs, and national business accelerators. Expert in e-commerce platforms, digital marketing, SEO, and online business strategy with extensive workshop facilitation and mentoring experience.
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Certified Partner
Certified Partner
GAPIT Communications JSC
GAPIT COMMUNICATIONS is the leading growth marketing agency in Vietnam. After 18 years of providing businesses in Vietnam with Branding, Mobile Marketing and Digital Marketing services, we are now ambitious to empower our clients with new Martech solutions in partnering with Customer.io, bringing them better strategies to grow.
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Certified Partner
Certified Partner
Verbose
VERBOSE works closely with clients to design, build, and run dedicated in-house Lifecycle teams to meet your exact needs that solely work on your brand. This ensures cultural allegiance and fosters a partnership of complete collaboration and trust. Our Creative and Production teams are a pool of diverse agency talent that are available on-demand. These people provide a wide range of creative or marketing production services support based on your specific resourcing needs throughout the year. We’ll work with you and your dedicated Lifecycle Strategist to put together customized service packages for you.
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Certified Partner
Certified Partner
FlowHQ
FlowHQ takes the complexity out of business data and automation. We work alongside our clients to streamline their sales, marketing and customer relationship management with a focus on data and shaping bespoke solutions that help improve their customer lifecycle.
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Certified Partner
Certified Partner
Bits'n Coffee Consulting
Bits'n Coffee, founded by an ex-Apple engineer, is building top notch mobile (and web) apps for start-ups, scale-ups & fortune 500 companies. With more than 80 apps built in the past 13 years - that’s about 1.5 billion downloads - first as employee, and then as consultant or start-up founder we have a extremely deep knowledge of customer or business facing apps, and all the keys to create great mobile (& web) experiences. Most of our apps are selected by Apple's editorial team, to be promoted in the Appstore, and reach hundreds of thousands of customer really quickly. We're located in Lille, France, but oftenly serves customers in North America, European Union + UK, or East Asia (Singapore, Hong-kong, Taïwan...)
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Certified Partner
Certified Partner
Optiblack
Optiblack is #1 Leading Product Growth partner who has worked with 30+ SaaS companies to drive product growth. They are only ones who provide setup, implementation support, training, continuous support, growth assistance after implementation
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through