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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Repetitos
If an executive asks “how healthy is our customer contact database," can you provide more than a vague “it’s pretty good” response? As Forrester's Director of Customer Marketing, I learned: 1. A customer contact database decays 2% monthly and bad customer contact data impacts from 3-5% of annual contract value 2. Bad data is the second biggest challenge when running customer campaigns 3. The third largest buying signal is being a past customer and 20% of new business revenue can come from repeat buyers Repetitos can update and enrich your customer contact database for pennies per name. With a clean database, you are ready for, and we can design a Repeat Sales by Former Customer Contact program.
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Certified Partner
Certified Partner
SaaS Playbook
I help product-led SaaS companies convert more trials, reduce churn, and grow MRR through behavioral lifecycle email systems built in Customer.io. Most SaaS companies lose 40-60% of signups after the first session. My Train Track Methodology fixes this by mapping state-to-state user transitions with precise time windows and behavioral triggers, replacing generic nurture sequences with systems that respond to what users actually do in your product. At LANDR, I built the lifecycle program that contributed to 4x revenue growth in two years, including an upsell sequence generating 42% of weekly subscription conversions. What I Build in Customer.io: Activation sequences that move users from signup to first value, conversion tracks that turn trials into paid subscriptions, retention programs that reduce churn before it happens, expansion campaigns that grow account value, and reactivation systems that recover dormant users. How I Work: Discovery ($8,000): Full audit of your current setup, journey mapping, competitive benchmark, deliverability review, and prioritized roadmap using Train Track Methodology. Implementation ($8,000/month, 3-month minimum): I build the actual campaigns in your Customer.io account. Month 1 covers audit and strategy. Months 2-3 build and launch your core behavioral tracks across activation, conversion, retention, and expansion. Ongoing Optimization: Structured A/B testing on each track with full execution and bi-weekly calls. I can write copy from scratch, review what your team writes, or collaborate with copywriters. Either way, you get real campaigns live in Customer.io, not recommendations in a deck. Who This Is For: Product-led SaaS companies with 1,000+ daily signups, clear product-market fit, and self-serve conversion models. Typically Series A/B, VC-backed, with decision makers who can move without committees. I work with a maximum of 2 clients at a time to maintain quality. You get me directly, not a junior team ramping up on your business. Author of The SaaS Email Marketing Playbook, used by thousands of SaaS teams. 13 years in SaaS as founder, head of growth, and consultant.
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Certified Partner
Certified Partner
Fishknife LLP
Automations without developers. Operations without tears. Tl;dr No-code ops automations for (impatient) founders Fishknife is a Digital Operations Agency serving early stage founders and investors. We build next-level ops processes using low-code automations and AI.
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Certified Partner
Certified Partner
Lucas Chevillard
I'm Lucas Chevillard. I help organizations with €50M+ revenue uncover what's working, what's not, and where the biggest opportunities are in their CRM. I've spent 12 years in email marketing and CRM, including 5 years at Airbnb where I worked on email and lifecycle marketing at a massive scale across multiple markets. Now, I work independently with organizations across EU and US markets that need strategic clarity on their CRM operations. 20+ clients across e-commerce, marketplace, and service companies. I specialize in turning Customer.io from a messaging tool into your revenue engine. I build lifecycle marketing systems that connect directly to business outcomes through strategic implementation, revenue-linked measurement, and operational excellence. Why work with me on Customer.io? Your team likely faces these challenges: * Customer.io is configured but campaigns don't tie to revenue * Segments exist but personalization isn't moving metrics * Leadership asks "what's the ROI?" and you struggle to answer * Marketing ops caught between campaign execution and strategic influence * Data flows into Customer.io but insights don't flow out I turn Customer.io implementations into revenue-generating systems that your leadership can measure and trust. How I work with Customer.io: From strategic audits to hands-on implementation: Customer.io configuration & optimization, event tracking architecture, data integration strategy, revenue-focused campaign design, behavioral journey automation, A/B testing frameworks, cross-channel orchestration, attribution modeling, and performance reporting that connects to business outcomes.
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Certified Partner
Certified Partner
AriseGTM
Lifecycle Marketing & Customer.io Expertise for PLG SaaS & Fintech At Arise GTM, we empower high-growth PLG SaaS and fintech brands to orchestrate intelligent, high-performing lifecycle marketing programs using Customer.io. We specialise in crafting seamless customer journeys that boost activation, drive deeper engagement, and accelerate revenue growth—turning first-time users into loyal, high-value advocates. Leveraging our proven ARISE OS® methodology, we integrate Customer.io's powerful messaging capabilities with advanced segmentation, automation, and real-time analytics. Our team designs lifecycle strategies explicitly tailored to product-led growth, from frictionless onboarding sequences and behavioural-triggered campaigns to highly personalised upsell and retention flows. Beyond simple email marketing, we architect sophisticated multi-channel programs that combine email, in-app messaging, push notifications, SMS, and more, to ensure your users receive the right message on the right channel at precisely the right moment. Trusted by leading PLG SaaS innovators and disruptive fintech challengers, Arise GTM delivers lifecycle marketing excellence that consistently increases customer lifetime value, improves user experience, and powers sustained growth. Let's build a Customer.io-powered lifecycle engine that your users love and your board can celebrate.
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Certified Partner
Certified Partner
1973 Ltd
1973 Ltd is a lifecycle marketing consultancy that helps teams implement and get more value from Customer.io. We support companies with strategy, setup, and ongoing optimisation across email, push, SMS, and in-app messaging. We work closely with marketing, product, and engineering teams to design data-driven customer journeys that improve activation, engagement, and retention. Whether you’re launching Customer.io for the first time or refining an existing setup, 1973 provides hands-on support to ensure your messaging is reliable, scalable, and aligned with your product and data. We are experts in Email Design & Best practice including dark mode, responsive interactive emails. We sit on the Data & Marketing Associations Email Council. We know where to source good quality data for campaigning. We provide insight and industry best practise.
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Certified Partner
Certified Partner
Pacaya Digital LLC
Pacaya leverages 10+ years of deep hands-on experience in Email to deliver exceptional value to our clients across a range of objectives and use cases. Domain setup and inbox warming, deliverability debugging, cold and lifecycle software implementation, building out internal best practices, etc -- all at rates more affordable than hiring an Email Marketing Associate.
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Certified Partner
Certified Partner
Appspand
Appspand is a boutique mobile app marketing agency, delivering data-driven growth, retention, and monetization strategies for consumer apps and mobile games. With over 30 years of combined experience, our team brings proven expertise from top mobile-first companies like Zynga, as well as deep know-how scaling small to mid-size startups. What We Do * Growth Marketing: Custom acquisition strategies combining organic (ASO, UGC, referrals) and paid channels (Meta, Google, TikTok, ASA) to deliver cost-efficient installs and maximize ROAS * Lifecycle & Retention: Fully managed lifecycle marketing—auditing, strategy, automation, and channel operations—that boosts engagement, lowers churn, and maximizes LTV * Monetization: Tailored strategies for subscription apps, in-app purchases, and ad monetization that align revenue goals with user experience and long-term retention Why We Stand Out * Full-funnel expertise: We optimize the entire marketing journey—from first touch to long-term user value—using a holistic, omni-channel approach * Flexible & scalable: Ideal for seed startups and growth-stage apps alike, our managed services start from $1,200/month
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Certified Partner
Certified Partner
Seven Digits Media Inc.
Data-driven full-stack agency serving mainly mid-market clients in four continents. 7Digits is more than a regular agency: 30+ senior employees, uniquely wide experience in martech and our strong business focus positions the Company at the intersection of a growth-focused business consultant entity and an effective online marketing firm full of capable seniors on the execution size. Helping brands like Lindt, Lidl, MKB Bank, Krullung, RSM and several others as well as mid-sized e-commerce clients helped us quickly grow and constantly learn on many international markets. Our business-first, proactive approach empowered our clients not only to grow exceptionally, but to transform many inhouse processes to support their market acquisition potential to the fullest extent. Business cases we admire are the most difficult ones: rapid market acquisition, international expansion, high-volume sales environments and market segments heated with fierce competion. Take a look at our case studies to discover our full potential as your business growth partner in the online space.
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Certified Partner
Certified Partner
Untold Martech
We are a team of marketing technologist specialized in different MarTech solutions and support our clients to make getting the most out of their MarTech stack.
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Certified Partner
Certified Partner
Parallel 9
Parallel 9 is a UK-based performance marketing agency that helps e-commerce and direct-to-consumer brands grow faster and more profitably. They specialise in building data-driven marketing strategies across paid media, design and customer engagement channels, including Meta Ads, Google Ads, TikTok, email and SMS. Parallel 9 looks at the whole customer journey to create bespoke channel mixes that drive revenue and improve return on ad spend, rather than relying on one-size-fits-all retainers. The team blends strategic insight with performance creative, influencer marketing and rigorous analysis to help ambitious online brands scale and strengthen their customer relationships.
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Certified Partner
Certified Partner
Carmen Gerea
Independent Omnichannel Marketing & CX Consultant | Customer Insights & Market Intelligence | Marketer turned HCI Researcher. 8+ years coaching micro, small and medium enterprises in digital transformation and online business development. Proven track record supporting 3000+ SMEs across Latin America, Central Asia, and Africa through international development programs, and national business accelerators. Expert in e-commerce platforms, digital marketing, SEO, and online business strategy with extensive workshop facilitation and mentoring experience.
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Certified Partner
Certified Partner
Genius Level
Across organisations, people feel powerless when their software holds them back and they can't explain what they need to IT and software providers. At Genius Level, we give you the tools to talk tech and the know-how to drive change, so you can cut through the red tape, deal with stubborn setbacks, and make your business flipping fantastic.
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Certified Partner
Certified Partner
Nine Lives Digital
You’ve acquired users/leads/prospects. Now what? At Nine Lives Digital, we help organizations with complex funnels and long sales cycles get sh*t done (like generate more leads, achieve higher conversion rates, attract logos to get excited about). We're a small, nible, but highly dedicated team and we'll partner closely with you to dig deep into your data and uncover insights into your email funnel that can help you maximize your communication efforts and better reach your audience. This data-driven approach to email marketing allows you to better understand your data, your customers, and their needs, leading to better business outcomes (and happier email subscribers). Need help with your data structure & strategy? We provide recommendations for platforms and configurations and create strategies for marketing, sales, and product data architecture so you can scale communications to your users, prospects, and customers.
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Certified Partner
Certified Partner
Mavlers
You chose Customer.io because it's powerful. But powerful doesn't mean simple. Customer.io offers limitless possibilities, and Mavlers ensures you have the bandwidth to capture them all-turning your most ambitious ideas into live, revenue-generating workflows. We're a Customer.io implementation and optimization partner with deep expertise in behavioral automation, data architecture, and lifecycle strategy. Our team helps growth-stage SaaS, fintech, and tech companies move from tangled workflows to clean, compounding automation, without burning through your engineering backlog. What we actually do inside Customer.io: * Workflow Architecture: Build sophisticated multi-branch journeys using true/false logic, random cohorts, and event-triggered paths that respond to real user behavior—not just static list membership. * Liquid Personalization at Scale: Implement dynamic content, conditional logic, and custom object data in messages—so your team doesn't need to debug Liquid syntax at 2am. * Data Integration & Activation: Connect Customer.io with your CDP, warehouse, or CRM (Segment, Census, HubSpot, Salesforce) to create unified profiles that power smarter segmentation. * Custom Objects & Relationships: Model complex data structures (accounts, subscriptions, teams) so you can segment and personalize based on relationships—not just individual attributes. * Experimentation Frameworks: Set up systematic A/B testing across subject lines, send times, logic paths, and channel sequences—with clear attribution to conversions. * Reporting That Shows ROI: Build dashboards and conversion tracking that connect messaging performance to revenue impact!! not just opens and clicks. Why teams work with us: We've built 500+ automation workflows across Customer.io, Braze, Klaviyo, and Salesforce Marketing Cloud. But more importantly: we understand the difference between "automation that exists" and "automation that compounds." Whether you need a one-time migration, a complex implementation project, or ongoing support to keep improving performance, we scale with your needs—from strategy to execution. The result? Clean data. Smarter triggers. Messages your users actually want to receive.
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Certified Partner
Certified Partner
Mando way
We're used to deliver qualitative work on time. Your mission is our priority and our word is beskar. We believe this is the way. get in touch >> www.mandoway.com
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Certified Partner
Certified Partner
QualityPro Hub
Empowering Your Business Through Tailored Solutions At QualityPro Hub, integrity is the foundation of every engagement. We help organizations navigate high-stakes challenges with ethical, strategic solutions that deliver clarity, performance, and measurable results. Our globally experienced team combines insight with execution to build trust and lasting impact. We offer services across strategy, operations, technology, marketing, talent, and project/program management. From vendor vetting to growth planning and cultural alignment, our work is outcome-driven, customized, and always grounded in doing what’s right for our clients. Our Capabilities: * Technology Consulting & Enablement * AI & GenAI Solutions Enablement * Marketing, Sales, Ads & Media Enablement * Project & Program Management * Corporate Training & Development * Vendor Vetting, Qualification & Management
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Certified Partner
Certified Partner
Quentin Durantay
Product lover ❤️ Growth practitioner 🤖 Python developer 🐍 7 years of experience in startups and growth. I've done business studies, but let's be honest, I'm an engineer at heart. I love solving complex and novel business problems by developing technical solutions.
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Certified Partner
Certified Partner
Avalerion Consulting AB
Avalerion – Strategic Growth Partner At Avalerion, we believe that technology and business strategy must evolve together. We are a modern growth and lifecycle marketing partner helping SaaS, entertainment, healthcare, education tech, and consumer-focused organizations design, implement, and scale intelligent customer engagement platforms that drive measurable impact. Founded with an international mindset, Avalerion operates across Europe and EMEA, serving companies ready to transform how they connect with customers. Our mission is simple: empower businesses to digitize operations, unlock data-driven insights, and deliver world-class customer experiences through platforms like Customer.io. We combine deep expertise in lifecycle email marketing, paid media, content strategy, and marketing automation with proven consulting methods—always tailoring solutions to match our clients' strategic goals. From migration and implementation to ongoing optimization and growth strategy, we partner with companies to turn ambition into execution. What Sets Us Apart Business-first approach → Marketing technology and automation aligned with measurable revenue outcomes Scalable delivery → Future-proof customer engagement strategies that grow with your needs Human-centric focus → Simple, clear, and effective solutions designed around real customer journeys Our Services * Lifecycle Email Marketing & Automation * Customer.io Migrations & Implementation * Paid Media & Lead Generation * Consulting & Growth Strategy * Content Marketing & Copywriting * Branding & Design * SEO & Digital Presence * Software Development & Integrations At Avalerion, we are more than consultants—we are committed partners on your journey of transformation.
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Certified Partner
Certified Partner
Automation Jinn
We build AI-powered customer engagement systems for seed to Series B B2B and PLG teams, with Customer.io at the centre. We design the data pipeline, migrate and rebuild the lifecycle, and layer AI on top so messaging responds to real behavior instead of static segments. Most Customer.io setups get configured once and drift. Ours keep deciding. What We Help With * Customer.io workspace setup and data pipeline architecture for PLG and SLG motions * Migrations from Mailchimp, Braze, Klaviyo, ActiveCampaign, or Iterable into Customer.io * AI-powered segmentation and content: Claude scoring engagement signals and drafting lifecycle copy * Multi-channel journey builds across email, push, SMS, and in-app, mapped to real lifecycle stages * Reporting and attribution dashboards that tie messaging to pipeline and revenue, not just opens and clicks * Full stack integrations so Customer.io reads product usage, CRM, and billing data as one system Our Impact No more static segments. Behavior and intent signals decide who gets messaged and when, scored by AI instead of a rule someone set six months ago. Lifecycle that reflects reality. Journeys built on real event data and real stages, not assumptions about how customers behave. Attribution you can defend. Every campaign ties back to pipeline or revenue, so marketing and RevOps work from the same numbers. How We Work Discovery and Scoping. We map your current lifecycle and data flows, find where Customer.io is underused or misconfigured, and scope the highest-impact build first. Bespoke Implementation. Every pipeline and journey is designed for your event model, your ICP, and your channels. Documented so your team can own it. Flexible Engagements. Fixed-scope project for a specific build, or ongoing support as your lifecycle and stack evolve. Apps We Commonly Integrate: Customer.io, Attio, Clay, Claude, n8n, Zapier, Make, Segment, Slack, Stripe, and your product analytics stack. Why Automation Jinn * Bespoke lifecycle and data architecture, not template journeys * Built for seed to Series B SaaS and PLG teams who need messaging to scale without a full lifecycle team * Customer.io connected across your CRM and product stack, not sitting in isolation as a standalone ESP * AI-driven segmentation and content built with Claude, not static rule-based lists * Fully remote with US and Europe coverage Get in Touch Ready to build a Customer.io system that runs your lifecycle for you? Book a 30 minute discovery call using the link on the left.
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Certified Partner
Certified Partner
INCORE
INCORE — Strategic Digital Growth, Web Innovation & AI Automation INCORE is a boutique, award-winning digital agency helping ambitious brands grow through strategy, design, advanced technology, and performance-driven execution. Based in New Jersey and serving clients across North America and EMEA, we partner with organizations that value long-term thinking, measurable outcomes, and meaningful collaboration — not quick, one-off projects. We combine creative vision with technical depth to design and build modern digital ecosystems. From high-impact websites and scalable web applications to AI-powered marketing automation and lifecycle journeys, our work is focused on helping brands connect with their audiences more intelligently and grow sustainably. Our team blends strategic marketing insight, UX excellence, and engineering expertise to transform complex business goals into powerful digital experiences. Our capabilities include: * Web Design & Development: bespoke, conversion-focused websites and digital experiences. * Custom Web Applications & Platforms: modern React/Next.js builds, integrations, and data-driven digital products designed to scale. * AI & Marketing Automation: customer journeys, behavioral segmentation, lifecycle messaging, and advanced automation powered by platforms like Customer.io. * Growth Marketing: SEO, paid media, CRO, and analytics aligned to real business KPIs. * Strategy & Consulting: helping companies align technology, messaging, and performance into one cohesive roadmap. Unlike traditional agencies, INCORE is intentionally selective about who we work with. Most of our clients stay with us for years — not months — because we operate as a strategic partner invested in their evolution, not a vendor delivering quick deliverables. From concept to launch and long-term optimization, we help organizations build durable digital infrastructure that continues to perform well beyond initial deployment. If you’re looking for an experienced partner that blends AI-driven automation, web innovation, and growth strategy — and you’re ready to invest in meaningful progress — INCORE is built for you.
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Certified Partner
Certified Partner
LifecycleX
Growth teams in product-led SaaS face a sizeable bottleneck: they want to run behavior-based campaigns, but the product data they need is trapped. LifecycleX bridges the gap between Marketing and Engineering with a complete strategy-to-execution solution. We don't just deliver compelling creative. We engineer marketing data pipelines, integrate MarTech stacks, and deploy dynamic campaigns that drive predictable recurring revenue. Notable results: * 176% Increase in Transactions for VectorCare (HealthTech Marketplace). * 522% Increase in Trial Activation for Scout (AI Agents). * 240% Increase in MQL > Trial Conversion for US Global Mail (Logistics). Looking for help? Visit our website to see how we work, or DM our founder, Jon Farah, to chat.
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Certified Partner
Certified Partner
Andromeda Systems
Andromeda is a hybrid product-service company that transforms businesses through market research, strategy development, and technology application.
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Certified Partner
Certified Partner
Magic Beans Agency Ltd.
Magic Beans is a growth marketing agency specializing in optimizing the middle of the marketing funnel through data-driven strategies and behavioral science. We focus on Activation, Revenue, and Retention (ARR) to convert more visitors into customers and maximize client growth. Our unique approach combines advanced analytics, conversion rate optimization, and marketing automation, all underpinned by behavioral science principles. With expertise in user journey mapping, A/B testing, and data analysis, we help businesses unlock sustainable growth through experimentation and continuous optimization. Founded by three industry experts in marketing, UX design, and analytics, Magic Beans transforms complex data into actionable insights, delivering measurable results for our clients across various sectors.
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Certified Partner
Certified Partner
Seedium
Seedium is a reliable and highly-qualified web development company. We are software solution providers in Real Estate, Healthcare, etc. industries for US and European markets. We do care about quality and time.
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Certified Partner
Certified Partner
Sudo Roux
Sudo Roux is a technology consulting and delivery organisation focused on solutions that build enterprise resilience. We enable businesses to embrace disruption safely, strengthen customer trust, and boost brand value guided by our expertise in business transformation, systems integration, eCommerce, experience platforms, and managed services.
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Certified Partner
Certified Partner
Ottomate
Increase automatic revenue with always-on messages for your entire customer journey. You’ll work directly with Ottomate’s founder, Brian Sun, who’s done lifecycle for over 10 years across SaaS, fintech, real estate, e-commerce, and travel. Get a hands-on Head of Lifecycle.
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Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Certified Partner
Certified Partner
Offtrail Marketing
A full service email and lifecycle marketing agency. Build a data-driven email and lifecycle program that doesn't follow the map. Personalized. Strategic. Uniquely yours.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through