Automation Jinn

We build AI-powered customer engagement systems for seed to Series B B2B and PLG teams, with Customer.io at the centre. We design the data pipeline, migrate and rebuild the lifecycle, and layer AI on top so messaging responds to real behavior instead of static segments.

Most Customer.io setups get configured once and drift. Ours keep deciding.

What We Help With

• Customer.io workspace setup and data pipeline architecture for PLG and SLG motions
• Migrations from Mailchimp, Braze, Klaviyo, ActiveCampaign, or Iterable into Customer.io
• AI-powered segmentation and content: Claude scoring engagement signals and drafting lifecycle copy
• Multi-channel journey builds across email, push, SMS, and in-app, mapped to real lifecycle stages
• Reporting and attribution dashboards that tie messaging to pipeline and revenue, not just opens and clicks
• Full stack integrations so Customer.io reads product usage, CRM, and billing data as one system

Our Impact

No more static segments. Behavior and intent signals decide who gets messaged and when, scored by AI instead of a rule someone set six months ago.

Lifecycle that reflects reality. Journeys built on real event data and real stages, not assumptions about how customers behave.

Attribution you can defend. Every campaign ties back to pipeline or revenue, so marketing and RevOps work from the same numbers.

How We Work

Discovery and Scoping. We map your current lifecycle and data flows, find where Customer.io is underused or misconfigured, and scope the highest-impact build first.

Bespoke Implementation. Every pipeline and journey is designed for your event model, your ICP, and your channels. Documented so your team can own it.

Flexible Engagements. Fixed-scope project for a specific build, or ongoing support as your lifecycle and stack evolve.

Apps We Commonly Integrate: Customer.io, Attio, Clay, Claude, n8n, Zapier, Make, Segment, Slack, Stripe, and your product analytics stack.

Why Automation Jinn

• Bespoke lifecycle and data architecture, not template journeys
• Built for seed to Series B SaaS and PLG teams who need messaging to scale without a full lifecycle team
• Customer.io connected across your CRM and product stack, not sitting in isolation as a standalone ESP
• AI-driven segmentation and content built with Claude, not static rule-based lists
• Fully remote with US and Europe coverage

Get in Touch

Ready to build a Customer.io system that runs your lifecycle for you? Book a 30 minute discovery call using the link on the left.