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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Meet Jasper, your Service Partner matchmaker.
Matchmaking agent
Certified Partner
Certified Partner
Solaris Digital (Brooke Hart)
Brooke Hart is a fractional marketing leader with over 15 years of experience helping brands build and scale high-performing lifecycle and email programs. A longtime Customer.io expert, she has guided businesses through full platform stand-ups, lifecycle strategies, scalability through automation, and optimization tactics to drive retention and revenue growth. Through her consultancy and complimenting agency, Solaris Digital, Brooke blends strategic insight with hands-on execution support — helping teams turn complex customer journeys into simple, scalable systems that deliver measurable impact.
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Certified Partner
Certified Partner
Pzella Media
Growth and Product Management consultancy specialising in working with early-stage startups to scaleups. We're vertical agnostic and prefer to focus on helping solve problems. We can help with: * Marketing automation * Marketing stack set up * Product management - training, setup and contracting * Helping to validate MVPs * Acquisition marketing * SEO, Paid marketing and more
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Certified Partner
Certified Partner
Fishknife LLP
Automations without developers. Operations without tears. Tl;dr No-code ops automations for (impatient) founders Fishknife is a Digital Operations Agency serving early stage founders and investors. We build next-level ops processes using low-code automations and AI.
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Certified Partner
Certified Partner
FlowHQ
FlowHQ takes the complexity out of business data and automation. We work alongside our clients to streamline their sales, marketing and customer relationship management with a focus on data and shaping bespoke solutions that help improve their customer lifecycle.
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Certified Partner
Certified Partner
Esme IT
Esme IT — Customer.io Partner for DACH, Data Architecture & Lifecycle Automation Experts Esme IT is a Vienna-based consulting and technology firm specializing in data-driven lifecycle automation. As an official Customer.io partner for the DACH region, we help companies transform fragmented systems, scattered data, and manual processes into scalable, automated customer experiences. We go beyond traditional marketing automation. Our work combines data architecture, system integration, and automation strategy — enabling Customer.io to operate as the central engagement engine within a company’s digital ecosystem. Our expertise includes: * Designing end-to-end data pipelines, event schemas, and tracking concepts * Building custom integrations, APIs, and automations tailored to complex business logic * Synchronizing Customer.io with CRMs, BI tools, databases, subscription systems, and analytics * Developing modular workflows such as onboarding, retention, reactivation, permissions, and lifecycle communication * Providing continuous optimization through technical audits, experimentation, and performance analysis With a strong background in DevOps, cloud platforms, and IT strategy, Esme IT enables organizations to create scalable, efficient, and sustainable digital operations. From deep-dive technical assessments to long-term growth retainers, we act as a strategic partner — combining engineering precision with a clear understanding of business goals to deliver measurable impact.
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Certified Partner
Certified Partner
Nine Lives Digital
You’ve acquired users/leads/prospects. Now what? At Nine Lives Digital, we help organizations with complex funnels and long sales cycles get sh*t done (like generate more leads, achieve higher conversion rates, attract logos to get excited about). We're a small, nible, but highly dedicated team and we'll partner closely with you to dig deep into your data and uncover insights into your email funnel that can help you maximize your communication efforts and better reach your audience. This data-driven approach to email marketing allows you to better understand your data, your customers, and their needs, leading to better business outcomes (and happier email subscribers). Need help with your data structure & strategy? We provide recommendations for platforms and configurations and create strategies for marketing, sales, and product data architecture so you can scale communications to your users, prospects, and customers.
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Certified Partner
Certified Partner
Lucas Chevillard
I'm Lucas Chevillard. I help organizations with €50M+ revenue uncover what's working, what's not, and where the biggest opportunities are in their CRM. I've spent 12 years in email marketing and CRM, including 5 years at Airbnb where I worked on email and lifecycle marketing at a massive scale across multiple markets. Now, I work independently with organizations across EU and US markets that need strategic clarity on their CRM operations. 20+ clients across e-commerce, marketplace, and service companies. I specialize in turning Customer.io from a messaging tool into your revenue engine. I build lifecycle marketing systems that connect directly to business outcomes through strategic implementation, revenue-linked measurement, and operational excellence. Why work with me on Customer.io? Your team likely faces these challenges: * Customer.io is configured but campaigns don't tie to revenue * Segments exist but personalization isn't moving metrics * Leadership asks "what's the ROI?" and you struggle to answer * Marketing ops caught between campaign execution and strategic influence * Data flows into Customer.io but insights don't flow out I turn Customer.io implementations into revenue-generating systems that your leadership can measure and trust. How I work with Customer.io: From strategic audits to hands-on implementation: Customer.io configuration & optimization, event tracking architecture, data integration strategy, revenue-focused campaign design, behavioral journey automation, A/B testing frameworks, cross-channel orchestration, attribution modeling, and performance reporting that connects to business outcomes.
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Certified Partner
Certified Partner
Appspand
Appspand is a boutique mobile app marketing agency, delivering data-driven growth, retention, and monetization strategies for consumer apps and mobile games. With over 30 years of combined experience, our team brings proven expertise from top mobile-first companies like Zynga, as well as deep know-how scaling small to mid-size startups. What We Do * Growth Marketing: Custom acquisition strategies combining organic (ASO, UGC, referrals) and paid channels (Meta, Google, TikTok, ASA) to deliver cost-efficient installs and maximize ROAS * Lifecycle & Retention: Fully managed lifecycle marketing—auditing, strategy, automation, and channel operations—that boosts engagement, lowers churn, and maximizes LTV * Monetization: Tailored strategies for subscription apps, in-app purchases, and ad monetization that align revenue goals with user experience and long-term retention Why We Stand Out * Full-funnel expertise: We optimize the entire marketing journey—from first touch to long-term user value—using a holistic, omni-channel approach * Flexible & scalable: Ideal for seed startups and growth-stage apps alike, our managed services start from $1,200/month
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Certified Partner
Certified Partner
Romain Finot
Product Growth Advisor. I help companies achieve their business goals by analyzing product usage data & enhancing user experience through growth experiments: 📝 Method: - Definition of business objectives - Implementation of the tracking plan and data stack - Data analysis and user research - Experiments on short sprints (4 to 8 weeks) 🧰 Deliverables: - Document outlining quantifiable business objectives - Evolving and editable tracking plan - Set of tools for tracking/data activation - Product dashboards - User questionnaires (Typeform, Maze) and analyses - Proposed experimentation roadmap Need assistance with any of the detailed topics above? Feel free to reach out!
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Certified Partner
Certified Partner
Parallel 9
Parallel 9 is a UK-based performance marketing agency that helps e-commerce and direct-to-consumer brands grow faster and more profitably. They specialise in building data-driven marketing strategies across paid media, design and customer engagement channels, including Meta Ads, Google Ads, TikTok, email and SMS. Parallel 9 looks at the whole customer journey to create bespoke channel mixes that drive revenue and improve return on ad spend, rather than relying on one-size-fits-all retainers. The team blends strategic insight with performance creative, influencer marketing and rigorous analysis to help ambitious online brands scale and strengthen their customer relationships.
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Certified Partner
Certified Partner
ConsultMyApp
ConsultMyApp (CMA) specialize in elevating app visibility, retention, and growth through a holistic, innovative, and effective approach to mobile and app marketing. Since our inception in 2016, CMA has supported leading brands such as Papa John’s, Grab, Deliveroo, Chegg, Macy’s, Pure Gym, Betvictor, Betway, Sega and King as well as supporting the rapid ascent of numerous impactful startups across a wide range of industries. What do we do? As an app marketing agency, CMA specializes in helping mobile-based businesses gain and retain a healthy user-base that drives sustainable and profitable growth. As Customer.io agency partners, ConsultMyApp helps companies better understand and connect with their customers via elevated, cross-channel and targeted customer engagement tactics at every stage of the user journey. Core Services: * App Store Optimization & Conversion Rate Optimization (ASO & CRO) * Paid User Acquisition * CRM, Customer Engagement & Retention * Data & MarTech Enablement * Mobile-first Creative & Product UX/UI * App Marketing & Growth Consulting
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Certified Partner
Certified Partner
Quentin Durantay
Product lover ❤️ Growth practitioner 🤖 Python developer 🐍 7 years of experience in startups and growth. I've done business studies, but let's be honest, I'm an engineer at heart. I love solving complex and novel business problems by developing technical solutions.
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Certified Partner
Certified Partner
Impresoft Engage
In Impresoft Engage supportiamo le aziende nel trasformare il modo in cui vendono, comunicano e gestiscono le relazioni con i clienti. Uniamo consulenza, tecnologia e metodologie di lavoro moderne per aiutare le organizzazioni a migliorare l’efficienza interna e costruire esperienze che generano valore lungo tutto il ciclo commerciale, dal primo contatto alla fidelizzazione. Lavoriamo ogni giorno a fianco di team Marketing, Sales, Customer Service e IT per semplificare processi complessi, eliminare silos e portare struttura, velocità e visibilità nelle attività operative. Lo facciamo con un approccio concreto, orientato ai risultati e modellato sulle reali esigenze di business, grazie anche alle nostre competenze su piattaforme leader. Al centro della nostra offerta c’è forSales, la soluzione proprietaria che abbiamo sviluppato per dare alle aziende un vantaggio competitivo immediato nella gestione della forza vendita. forSales è molto più di un’app per agenti: è un ecosistema che integra ordine, catalogo, preventivazione, gestione clienti e un B2B Portal pensato per dare agli agenti e ai dealer un’esperienza semplice, veloce e sempre aggiornata. Nasce per superare i limiti degli strumenti tradizionali e portare finalmente sul campo dati affidabili, processi uniformi e una user experience che riduce la frizione operativa. Per aziende con reti commerciali estese, prodotti complessi o una forte pressione sulle marginalità, forSales diventa un acceleratore strategico: permette di ridurre errori negli ordini, aumentare la produttività, migliorare la qualità dei dati e fornire ai responsabili vendite una visione chiara delle performance in tempo reale. A questo si aggiunge la nostra capacità di integrare forSales nei principali CRM e ERP sul mercato, garantendo un flusso informativo coerente e un unico punto di verità su clienti, listini, disponibilità e storico delle attività. Accanto alla tecnologia, offriamo servizi di consulenza, onboarding, change management e formazione per assicurare un’adozione completa e un impatto misurabile nel breve periodo. Per noi partnership significa accompagnare i clienti nel percorso di crescita, creare soluzioni scalabili e portare innovazione in modo sostenibile.
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Certified Partner
Certified Partner
IMPRO Email Agency
IMPRO Email Agency: Your Full-Service Partner for Email & SMS Marketing At IMPRO Email Agency, we deliver personalized, data-driven email & SMS marketing solutions for eCommerce & SaaS businesses of all sizes. Whether you're a small business owner or an established brand, we're here to improve your email marketing efforts and drive results. Our expertise, your growth Since 2018, we've been helping companies scale by turning email lists into revenue-generating assets while creating meaningful connections with customers. Flexible collaboration formats No matter your resources, team size, or expertise, we offer solutions tailored to your needs: * Integrated Team Need an extra pair of hands? Our email team will be integrated into your internal team to provide comprehensive and targeted email marketing solutions to achieve common goals. Hire email technician, strategist, designer, developer, email manager, data analyst. * Full-service team Leave it all to us! From strategy and design to execution and optimization, we handle it all for maximum impact. * Consulting Services Want to empower your team? We'll guide you through Customer.io's best practices and help you take your email marketing strategy to the next level. Our process: How it works No assumptions, only data-driven solutions. No templates, only fresh looks & ideas. But always calculated results. * Strategy & Planning We research your business, goals, and market trends to create a customer engagement strategy that fills gaps and improves your email system. * Creative Stage Our team blends personalized copywriting with eye-catching designs to convert one-time buyers into loyal customers. * Execution & QA We manage everything from flow development and segmentation to email deliverability and SMS list growth. * Analytics & Optimization We love data points and trust in results. Optimal solutions are based on past results. Never stop testing & analyzing, and there will always be improvements. Let’s Elevate Your Email Marketing Together!
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Certified Partner
Certified Partner
Shaw/Scott
Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's. Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation. We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including: * Strategic roadmap * Full-service email/mobile marketing execution * Customer journey mapping * Analytics and dashboard development * Modular email templates * Lifecycle & loyalty program development * ESP & loyalty platform RFP support * MarTech audits * Communication matrix * ESP migrations and implementations
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Certified Partner
Certified Partner
Simple Task Switzerland
Simple Task is a Marketing Technology (MarTech) Agency specialized in the development and configuration of MarTech solutions. Our senior consultants provide solid and reliable services to international companies and local SMEs. We offer Consultuing Services: * Data Management * Performance Boost * Technical Project Management * Performance Boost * Vendor Selection . and Operational MarTech Services * Marketing Automation * Software Implementation and Configuration * Web Development * Mobile and Web Applications * Monitoring and Follow-Up * Campaigns and Use Cases
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Certified Partner
Certified Partner
Drew Price (Lifecycle Marketing Advisor)
Drew has nearly 20 years of experience in email and lifecycle marketing across tech, publishing, and retail. Most notably, he grew Grammarly’s email channel from 0 to 3 billion personalized messages per year from 2014 to 2020. Drew also built & reinvented programs for major brands like The Home Depot and IGN Entertainment. Drew regularly shares his expertise in advisory roles as well as his newsletter Scaling CRM.
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Certified Partner
Certified Partner
Email Industries
The Email Deliverability Experts Since 2008, our email deliverability consultants and analysts have been helping the world’s best brands to hit the inbox—and stay there. 1. Deliverability Consulting & Troubleshooting 2. Audits & Remediation 3. DeliverabilityDeliverability Management 4. Campaign Deployment 5. Migrations & Warmups 6. Platform Integrations 7. Deliverability Staffing & Training 8. Full-service Email Marketing How can we help you today?
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Certified Partner
Certified Partner
Magic Beans Agency Ltd.
Magic Beans is a growth marketing agency specializing in optimizing the middle of the marketing funnel through data-driven strategies and behavioral science. We focus on Activation, Revenue, and Retention (ARR) to convert more visitors into customers and maximize client growth. Our unique approach combines advanced analytics, conversion rate optimization, and marketing automation, all underpinned by behavioral science principles. With expertise in user journey mapping, A/B testing, and data analysis, we help businesses unlock sustainable growth through experimentation and continuous optimization. Founded by three industry experts in marketing, UX design, and analytics, Magic Beans transforms complex data into actionable insights, delivering measurable results for our clients across various sectors.
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Certified Partner
Certified Partner
Navigator Tech Solutions
We are a strategic and technical marketing company that marries light-weight development with world class marketing to help your company build trust and develop a strong relationship with your customers. We do this by designing key communication that addresses friction and opportunities for better engagement to drive profitability from your current customers and leads. Our core customers use us for managing or migrating marketing technologies, designing scaleable automated solutions, and operationalizing AI driven methodologies in their business. We work with teams of all sizes from Small Businesses to Enterprise Organizations and Fortune 500 Companies. We love edge cases that require unique solutions, and streamlining complicated or complex flows into streamlined and scaleable systems. Email, SMS, in-app, and push notifications cover the vast majority of the communication programs we build and we integrate end to end campaign journey management to deliver high value ROI on our programs. If you are looking for a migration partner, want to solve for net recurring revenue, or drive outcomes in among your current customers and leads, we are the partner for you. Please reach out for an intro strategy session to see if it makes sense to work together.
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Certified Partner
Certified Partner
Web2Media
At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. We support and both B2C and B2B companies. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Customer.io, we specialize in marketing automation and CRM, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.
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Certified Partner
Certified Partner
Daniele Tadini
I help SaaS businesses to grow revenues and save time with Digital Marketing | CRM & Marketing Automation expert
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Certified Partner
Certified Partner
The Refinery
At ROI Refinery, we are passionate about turning data into actionable insights that drive your business forward. Specializing in comprehensive data analytics and digital strategy, we help companies unlock their full potential by leveraging the power of data. Our mission is to transform the complex world of data into clear, strategic steps that fuel growth and enhance your bottom line. Founded by experts in the fields of data science, marketing, and business strategy, ROI Refinery stands at the forefront of innovation, blending advanced analytical techniques with practical business acumen. We understand that every business is unique, which is why we tailor our services to meet your specific needs, whether it's boosting your marketing ROI, streamlining operations, or enhancing customer engagement. Our suite of services includes data analysis, predictive modeling, performance tracking, and strategic consulting. We pride ourselves on our ability to distill vast amounts of information into concise, actionable insights that help you make informed decisions. With ROI Refinery, you gain a trusted partner dedicated to navigating the complexities of data to uncover opportunities for growth and efficiency. Join the many businesses that have experienced transformation through our bespoke data solutions. Discover how ROI Refinery can help you turn data into your most valuable asset, empowering you to stay ahead in an ever-evolving marketplace. Let’s refine your path to success together.
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Certified Partner
Certified Partner
Genius Level
Across organisations, people feel powerless when their software holds them back and they can't explain what they need to IT and software providers. At Genius Level, we give you the tools to talk tech and the know-how to drive change, so you can cut through the red tape, deal with stubborn setbacks, and make your business flipping fantastic.
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Certified Partner
Certified Partner
LifecycleX
We turn customer activity data into revenue. LifecycleX is a SaaS marketing agency. We help SaaS teams increase purchases, cross-sells, upsells, and customer lifetime value by replacing out-of-the-box lifecycle messaging with high-impact campaigns and automated engines. Expertise includes: * Customer Relationship Management (CRMs) * Marketing Automation Software * Email Marketing Campaigns * Text/SMS Marketing * In-App Notifications * Push Notifications
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Certified Partner
Certified Partner
Escalate Ops
We help companies to streamline their operations by implementing AI & top tech solutions. We've implemented more than 80 projects all over Americas, from the US to Argentina.
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Certified Partner
Certified Partner
SaaS Playbook
I help product-led SaaS companies convert more trials, reduce churn, and grow MRR through behavioral lifecycle email systems built in Customer.io. Most SaaS companies lose 40-60% of signups after the first session. My Train Track Methodology fixes this by mapping state-to-state user transitions with precise time windows and behavioral triggers, replacing generic nurture sequences with systems that respond to what users actually do in your product. At LANDR, I built the lifecycle program that contributed to 4x revenue growth in two years, including an upsell sequence generating 42% of weekly subscription conversions. What I Build in Customer.io: Activation sequences that move users from signup to first value, conversion tracks that turn trials into paid subscriptions, retention programs that reduce churn before it happens, expansion campaigns that grow account value, and reactivation systems that recover dormant users. How I Work: Discovery ($8,000): Full audit of your current setup, journey mapping, competitive benchmark, deliverability review, and prioritized roadmap using Train Track Methodology. Implementation ($8,000/month, 3-month minimum): I build the actual campaigns in your Customer.io account. Month 1 covers audit and strategy. Months 2-3 build and launch your core behavioral tracks across activation, conversion, retention, and expansion. Ongoing Optimization: Structured A/B testing on each track with full execution and bi-weekly calls. I can write copy from scratch, review what your team writes, or collaborate with copywriters. Either way, you get real campaigns live in Customer.io, not recommendations in a deck. Who This Is For: Product-led SaaS companies with 1,000+ daily signups, clear product-market fit, and self-serve conversion models. Typically Series A/B, VC-backed, with decision makers who can move without committees. I work with a maximum of 2 clients at a time to maintain quality. You get me directly, not a junior team ramping up on your business. Author of The SaaS Email Marketing Playbook, used by thousands of SaaS teams. 13 years in SaaS as founder, head of growth, and consultant.
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Certified Partner
Certified Partner
schalk&friends
Do you see the potential of digital marketing, but sluggish systems and a lack of resources are getting in the way? From system architecture to web applications, from digital branding to online marketing - we provide independent, end-to-end advice. With intelligent strategies and modern, AI-supported technology, we establish a sustainable framework to automate marketing processes and make them more efficient. The company website plays a central role here: data-driven, customer-centric and fully networked, it becomes a strategic marketing tool. Intelligent marketing technology - for more entrepreneurial freedom, even with limited resources.
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Certified Partner
Certified Partner
Seedium
Seedium is a reliable and highly-qualified web development company. We are software solution providers in Real Estate, Healthcare, etc. industries for US and European markets. We do care about quality and time.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through