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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Certified Partner
Certified Partner
QualityPro Hub
Empowering Your Business Through Tailored Solutions At QualityPro Hub, integrity is the foundation of every engagement. We help organizations navigate high-stakes challenges with ethical, strategic solutions that deliver clarity, performance, and measurable results. Our globally experienced team combines insight with execution to build trust and lasting impact. We offer services across strategy, operations, technology, marketing, talent, and project/program management. From vendor vetting to growth planning and cultural alignment, our work is outcome-driven, customized, and always grounded in doing what’s right for our clients. Our Capabilities: * Technology Consulting & Enablement * AI & GenAI Solutions Enablement * Marketing, Sales, Ads & Media Enablement * Project & Program Management * Corporate Training & Development * Vendor Vetting, Qualification & Management
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Certified Partner
Certified Partner
Welcome Tomorrow
Moving away from traditional marketing agencies, Welcome Tomorrow sets new standards as your trusted growth partner.
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Certified Partner
Certified Partner
ConsultMyApp
ConsultMyApp (CMA) specialize in elevating app visibility, retention, and growth through a holistic, innovative, and effective approach to mobile and app marketing. Since our inception in 2016, CMA has supported leading brands such as Papa John’s, Grab, Deliveroo, Chegg, Macy’s, Pure Gym, Betvictor, Betway, Sega and King as well as supporting the rapid ascent of numerous impactful startups across a wide range of industries. What do we do? As an app marketing agency, CMA specializes in helping mobile-based businesses gain and retain a healthy user-base that drives sustainable and profitable growth. As Customer.io agency partners, ConsultMyApp helps companies better understand and connect with their customers via elevated, cross-channel and targeted customer engagement tactics at every stage of the user journey. Core Services: * App Store Optimization & Conversion Rate Optimization (ASO & CRO) * Paid User Acquisition * CRM, Customer Engagement & Retention * Data & MarTech Enablement * Mobile-first Creative & Product UX/UI * App Marketing & Growth Consulting
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Certified Partner
Certified Partner
SH Consulting
Deliverability Audits and Remediation: SH Consulting performs a full diagnostic of your email program. We analyze engagement data, database health, and third-party reputation sources to produce a complete picture of your performance and sender reputation. Our audits cover triggered emails, automations, and broadcast sends. We analyze templates for conversion, review sending schedules and frequencies, and deliver insights built around your actual data, KPIs, and operating model - not generic recommendations. ‎‎ Domain and IP Strategy: Customer.io recommends separating transactional and marketing traffic onto different subdomains. We design and implement that split correctly. We optimize shared-to-dedicated IP migrations, transactional IP pool usage, and warming schedules that protect your reputation. ‎ DMARC Enforcement: We move domains from p=none to p=reject without breaking legitimate mail - including complex environments where Customer.io is one of several sending platforms on the domain. ‎ Migrations into Customer.io: Platform migrations are where deliverability breaks most often. We handle subdomain planning, authentication setup, warming schedules, and reputation transfer so your migration doesn't start with months in the spam folder. ‎ Email Security: DNS hardening, spoofing and domain hijacking protection, MTA-STS, and TLS reporting. Our security research on subdomain takeovers at MIT, Harvard, and Stanford has been covered by Ars Technica and others. The same techniques attackers use against universities are what we protect commercial domains from. ‎ Our Team: Audits and remediation are overseen by our Head of Deliverability, Luke Martinez. Luke spent a decade at SendGrid building their deliverability consulting and architecture teams, then helped build the Everest platform at Validity. We know how mailbox providers make filtering decisions because we've worked inside the platforms that send the email.
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Certified Partner
Certified Partner
Offtrail Marketing
A full service email and lifecycle marketing agency. Build a data-driven email and lifecycle program that doesn't follow the map. Personalized. Strategic. Uniquely yours.
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Certified Partner
Certified Partner
Cagri Sarigoz LLC
Hello, I'm Cagri Sarigoz, the founder of Cagri Sarigoz LLC. With over 14 years of experience in marketing, product management, and systems integration, my team and I specialize in helping businesses maximize their use of Customer.io. We ensure seamless Customer.io implementations, enabling our clients to fully leverage the platform's capabilities for lifecycle email marketing and data-driven communication strategies. We serve a diverse range of industries, including SaaS, entertainment, marketplaces, and transportation, offering tailored consulting, lead generation, and tech stack optimization services. Our mission is to empower businesses to achieve their growth objectives efficiently and effectively.
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Certified Partner
Certified Partner
Dynamiqx
Dynamiqx was built on one simple truth: every audience counts. We don’t just send emails or set up automations. We create growth engines that turn interactions into loyalty and subscribers into raving fans. Serving SaaS, Ecommerce, Healthtech, Fintech and Proptech, we combine strategy, data, and precise execution to help brands connect, engage, and scale with impact.
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Certified Partner
Certified Partner
Sudo Roux
Sudo Roux is a technology consulting and delivery organisation focused on solutions that build enterprise resilience. We enable businesses to embrace disruption safely, strengthen customer trust, and boost brand value guided by our expertise in business transformation, systems integration, eCommerce, experience platforms, and managed services.
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Certified Partner
Certified Partner
IMPRO Email Agency
IMPRO Email Agency: Your Full-Service Partner for Email & SMS Marketing At IMPRO Email Agency, we deliver personalized, data-driven email & SMS marketing solutions for eCommerce & SaaS businesses of all sizes. Whether you're a small business owner or an established brand, we're here to improve your email marketing efforts and drive results. Our expertise, your growth Since 2018, we've been helping companies scale by turning email lists into revenue-generating assets while creating meaningful connections with customers. Flexible collaboration formats No matter your resources, team size, or expertise, we offer solutions tailored to your needs: * Integrated Team Need an extra pair of hands? Our email team will be integrated into your internal team to provide comprehensive and targeted email marketing solutions to achieve common goals. Hire email technician, strategist, designer, developer, email manager, data analyst. * Full-service team Leave it all to us! From strategy and design to execution and optimization, we handle it all for maximum impact. * Consulting Services Want to empower your team? We'll guide you through Customer.io's best practices and help you take your email marketing strategy to the next level. Our process: How it works No assumptions, only data-driven solutions. No templates, only fresh looks & ideas. But always calculated results. * Strategy & Planning We research your business, goals, and market trends to create a customer engagement strategy that fills gaps and improves your email system. * Creative Stage Our team blends personalized copywriting with eye-catching designs to convert one-time buyers into loyal customers. * Execution & QA We manage everything from flow development and segmentation to email deliverability and SMS list growth. * Analytics & Optimization We love data points and trust in results. Optimal solutions are based on past results. Never stop testing & analyzing, and there will always be improvements. Let’s Elevate Your Email Marketing Together!
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Certified Partner
Certified Partner
Navigator Tech Solutions
We are a strategic and technical marketing company that marries light-weight development with world class marketing to help your company build trust and develop a strong relationship with your customers. We do this by designing key communication that addresses friction and opportunities for better engagement to drive profitability from your current customers and leads. Our core customers use us for managing or migrating marketing technologies, designing scaleable automated solutions, and operationalizing AI driven methodologies in their business. We work with teams of all sizes from Small Businesses to Enterprise Organizations and Fortune 500 Companies. We love edge cases that require unique solutions, and streamlining complicated or complex flows into streamlined and scaleable systems. Email, SMS, in-app, and push notifications cover the vast majority of the communication programs we build and we integrate end to end campaign journey management to deliver high value ROI on our programs. If you are looking for a migration partner, want to solve for net recurring revenue, or drive outcomes in among your current customers and leads, we are the partner for you. Please reach out for an intro strategy session to see if it makes sense to work together.
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Certified Partner
Certified Partner
Cebra Group
Cebra delivers end-to-end solutions through its specialized units — Agency, Media, Tech, and The Creators — each with a strong disciplinary focus and the ability to work together when the challenge requires an integrated approach. Cebra Agency — Strategy · Brand · Creativity The group’s strategic unit. It leads brand vision, positioning, and creative direction. Cebra Media — Acquisition · Visibility · Performance A media and performance unit with a strategic lens. It operates across paid media, SEO, and marketing automation. Cebra Tech — SaaS · Technology Platforms · Integrations A business-oriented digital technology unit. It designs, develops, and integrates technology ecosystems, from SaaS implementation to complex integration solution architecture. The Creators — Content · Creators · Culture An independent content and culture studio. It connects brands with the creator ecosystem by integrating production, generative technology, and influencer marketing through a genuine cultural perspective.
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Certified Partner
Certified Partner
Ottomate
Increase automatic revenue with always-on messages for your entire customer journey. You’ll work directly with Ottomate’s founder, Brian Sun, who’s done lifecycle for over 10 years across SaaS, fintech, real estate, e-commerce, and travel. Get a hands-on Head of Lifecycle.
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Certified Partner
Certified Partner
AriseGTM
Lifecycle Marketing & Customer.io Expertise for PLG SaaS & Fintech At Arise GTM, we empower high-growth PLG SaaS and fintech brands to orchestrate intelligent, high-performing lifecycle marketing programs using Customer.io. We specialise in crafting seamless customer journeys that boost activation, drive deeper engagement, and accelerate revenue growth—turning first-time users into loyal, high-value advocates. Leveraging our proven ARISE OS® methodology, we integrate Customer.io's powerful messaging capabilities with advanced segmentation, automation, and real-time analytics. Our team designs lifecycle strategies explicitly tailored to product-led growth, from frictionless onboarding sequences and behavioural-triggered campaigns to highly personalised upsell and retention flows. Beyond simple email marketing, we architect sophisticated multi-channel programs that combine email, in-app messaging, push notifications, SMS, and more, to ensure your users receive the right message on the right channel at precisely the right moment. Trusted by leading PLG SaaS innovators and disruptive fintech challengers, Arise GTM delivers lifecycle marketing excellence that consistently increases customer lifetime value, improves user experience, and powers sustained growth. Let's build a Customer.io-powered lifecycle engine that your users love and your board can celebrate.
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Certified Partner
Certified Partner
Escalate Ops
We help companies to streamline their operations by implementing AI & top tech solutions. We've implemented more than 80 projects all over Americas, from the US to Argentina.
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Certified Partner
Certified Partner
Flowium
Flowium is a full-service eCommerce email marketing agency run by a team of proven experts. Our mission is to deliver results-driven email marketing for every brand we encounter We do it by providing you with an all-star team of pros to take care of everything related to email marketing, including: * Account set up * Full email marketing strategy (abandoned cart, browser abandonment, welcome series, etc.) * Campaign content calendar * Email copy that fits your brand and connects with your customers * Email design optimized for mobile and dark mode * Technical setup and regular maintenance * Continuous testing and optimization for even better results We also offer SMS marketing to maximize engagement and repurchase rates with your brand. Every Flowium team member is an expert in their field, whether that’s copywriting, design, brand strategy, working together to bring you top-tier results. For real, revenue-boosting email marketing solutions, contact us.
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Certified Partner
Certified Partner
Tagticians
As a certified Customer.io partner, I can offer you independent professional consultancy services for Customer.io. Having worked with Customer.io since 2020 and certified since 2024, I have experience implementing Customer.io for companies of all sizes, from start-ups to enterprises. Customer.io offers vast features that allow your company to leverage collected data properly. No longer just a customer engagement platform, Customer.io has grown into a full-fledged customer data platform with the power of email, text messaging, and push notifications.
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Certified Partner
Certified Partner
Preeti Kelapure Consulting
CRM | Lifecycle Marketing Leader | ex- Square, Glassdoor, Zynga I'm currently focused on advisory roles in Lifecycle & Retention Marketing,
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Certified Partner
Certified Partner
COB Consulting
Hi! I’m Chris O'Brien (aka COB!) — a versatile marketing professional with 17 years of experience driving growth at companies such as Grubhub, Orbitz.com, Blue Apron, and Birchbox, leading teams in acquisition marketing, CRM/retention marketing, and product marketing. Think of me as a Swiss Army knife — I can support high-level initiatives such as headcount planning, KPI setting, and team roadmap development, while also diving into the details. Whether it’s working hands-on with CRM systems, deploying campaigns across channels like email, SMS or push notifications, or troubleshooting technical issues, I’m ready to contribute. I’m passionate about identifying business opportunities and creating strategic marketing programs that drive success. Known for being a positive, resourceful problem solver, I’m dedicated to delivering exceptional customer experiences.
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Certified Partner
Certified Partner
FlowHQ
FlowHQ takes the complexity out of business data and automation. We work alongside our clients to streamline their sales, marketing and customer relationship management with a focus on data and shaping bespoke solutions that help improve their customer lifecycle.
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Certified Partner
Certified Partner
Daniele Tadini
I help SaaS businesses to grow revenues and save time with Digital Marketing | CRM & Marketing Automation expert
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Certified Partner
Certified Partner
Digi Storms
At Digi Storms, we're on a mission to redefine email marketing for SaaS companies. Want to know our secret sauce? 👇 Throughout our journey, we've had the privilege of helping SaaS businesses grow. How? By crafting emailing strategies that resonate deeply with each client's unique narrative. Here's what's in our toolbox: 💌 Customized Email Marketing Campaigns: Tailored to echo your brand's voice and engage your audience at every stage. 📊 Data-Driven Insights: We don't just send emails; we tell stories backed by data, driving real engagement and growth. 🔍 Behavioral Segmentation: Pinpoint precision in reaching the right audience with the right message. 💡 Creative Content Development: Crafting messages that not only inform but captivate. But here's what truly makes Digi Storms different – our approach. We believe in the power of collaboration. Partnering with clients to turn their visions into effective email strategies. How do we make it happen? 🤝 Creating deep partnerships with clients to align our email strategies with their goals. 🧠 Drawing on extensive industry knowledge and a drive for digital marketing innovation. So, if you're looking to: 🚀 Elevate your email marketing beyond the conventional. 📈 Craft a digital presence that’s as dynamic and unique as your SaaS product. 💥 Ignite growth and build lasting relationships with your users. Let's connect! Drop us a message, and let's explore how we can take your email marketing to the next level.
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Certified Partner
Certified Partner
Mando way
We're used to deliver qualitative work on time. Your mission is our priority and our word is beskar. We believe this is the way. get in touch >> www.mandoway.com
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Certified Partner
Certified Partner
good thinking CRM
At good thinking, we are a passionate and innovative experts in multichannel lifecycle marketing. With more than 10 years of experience, we can not wait to support you in developing and launching a CRM strategy that both you and your customers will love. Whether you are just starting out on your CRM journey or are ready to take your existing setup to the next level, we are excited to offer you a package tailored to your company's individual needs.
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Certified Partner
Certified Partner
LifecycleX
Growth teams in product-led SaaS face a sizeable bottleneck: they want to run behavior-based campaigns, but the product data they need is trapped. LifecycleX bridges the gap between Marketing and Engineering with a complete strategy-to-execution solution. We don't just deliver compelling creative. We engineer marketing data pipelines, integrate MarTech stacks, and deploy dynamic campaigns that drive predictable recurring revenue. Notable results: * 176% Increase in Transactions for VectorCare (HealthTech Marketplace). * 522% Increase in Trial Activation for Scout (AI Agents). * 240% Increase in MQL > Trial Conversion for US Global Mail (Logistics). Looking for help? Visit our website to see how we work, or DM our founder, Jon Farah, to chat.
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Certified Partner
Certified Partner
schalk&friends
Do you see the potential of digital marketing, but sluggish systems and a lack of resources are getting in the way? From system architecture to web applications, from digital branding to online marketing - we provide independent, end-to-end advice. With intelligent strategies and modern, AI-supported technology, we establish a sustainable framework to automate marketing processes and make them more efficient. The company website plays a central role here: data-driven, customer-centric and fully networked, it becomes a strategic marketing tool. Intelligent marketing technology - for more entrepreneurial freedom, even with limited resources.
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Certified Partner
Certified Partner
Brightlabs
Are you a meditation teacher? Do you want an app to easily distribute and monetize your content? After the 10th person asked me (Toby) to build a meditation app for them, I decided to launch Brightlabs. We basically white-label Brightmind (my meditation app), and set you up with a state-of-the-art mobile subscription app that you can customize however you want. Over the last decade, we’ve refined our tech stack so your app will run smoothly on all devices, and you can add content with the click of a button. Here’s a full breakdown of what you’ll get * White label-app with custom branding * User onboarding * Content library * Gamification * Timer * Favoriting * Offline functionality * Reminders * As we add features to Brightmind, you’ll get them * If you want custom app features, we can build them * Update content easily at anytime * Fully scalable (even if millions of people download in a day, nothing will break) * 24/7 bug fixes * With a click of a button, we can deploy an app update to both iOS and Android * Email and push notification systems * Analytics * A/B testing * Automated crash reporting Revenue Apple’s App Store, by gross revenue, is now bigger than 90% of Fortune 500 companies. Let that sink in for a moment. People are used to buying subscriptions on their phones for content that they find valuable. The fact that Apple and Google already have their credit card information makes purchasing as easy as a thumbprint or Face ID. Launching a mobile app is one of the best ways to get paid for your hard work.
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Certified Partner
Certified Partner
INCORE
INCORE — Strategic Digital Growth, Web Innovation & AI Automation INCORE is a boutique, award-winning digital agency helping ambitious brands grow through strategy, design, advanced technology, and performance-driven execution. Based in New Jersey and serving clients across North America and EMEA, we partner with organizations that value long-term thinking, measurable outcomes, and meaningful collaboration — not quick, one-off projects. We combine creative vision with technical depth to design and build modern digital ecosystems. From high-impact websites and scalable web applications to AI-powered marketing automation and lifecycle journeys, our work is focused on helping brands connect with their audiences more intelligently and grow sustainably. Our team blends strategic marketing insight, UX excellence, and engineering expertise to transform complex business goals into powerful digital experiences. Our capabilities include: * Web Design & Development: bespoke, conversion-focused websites and digital experiences. * Custom Web Applications & Platforms: modern React/Next.js builds, integrations, and data-driven digital products designed to scale. * AI & Marketing Automation: customer journeys, behavioral segmentation, lifecycle messaging, and advanced automation powered by platforms like Customer.io. * Growth Marketing: SEO, paid media, CRO, and analytics aligned to real business KPIs. * Strategy & Consulting: helping companies align technology, messaging, and performance into one cohesive roadmap. Unlike traditional agencies, INCORE is intentionally selective about who we work with. Most of our clients stay with us for years — not months — because we operate as a strategic partner invested in their evolution, not a vendor delivering quick deliverables. From concept to launch and long-term optimization, we help organizations build durable digital infrastructure that continues to perform well beyond initial deployment. If you’re looking for an experienced partner that blends AI-driven automation, web innovation, and growth strategy — and you’re ready to invest in meaningful progress — INCORE is built for you.
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Certified Partner
Certified Partner
Mindnow AG
Hello, we're Mindnow! We specialize in agile product development from ideation to launch, with an entrepreneurial approach that delivers results. Our unique agile process covers strategy, research, design, development, optimisation and transformation, enabling you to make incremental progress as your business case evolves. We don’t charge per hour. Instead, we offer everything before the development phase as packages, perfectly adapted to your specific needs. The agile development of your product itself is invoiced sprint per sprint, giving you full flexibility. The first thing we do when we’re up to a new project is to listen and understand. As a development powerhouse, we’re experienced in asking the right questions to the right people. Once you’re considering working with us, we'll schedule a scoping workshop and dive deeper into your business processes and goals. After the workshop, you will receive a customized proposal based on the results. Want to know more? Let's talk about your challenge!
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through