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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Certified Partner
Certified Partner
Lucas Chevillard
I'm Lucas Chevillard. I help organizations with €50M+ revenue uncover what's working, what's not, and where the biggest opportunities are in their CRM. I've spent 12 years in email marketing and CRM, including 5 years at Airbnb where I worked on email and lifecycle marketing at a massive scale across multiple markets. Now, I work independently with organizations across EU and US markets that need strategic clarity on their CRM operations. 20+ clients across e-commerce, marketplace, and service companies. I specialize in turning Customer.io from a messaging tool into your revenue engine. I build lifecycle marketing systems that connect directly to business outcomes through strategic implementation, revenue-linked measurement, and operational excellence. Why work with me on Customer.io? Your team likely faces these challenges: * Customer.io is configured but campaigns don't tie to revenue * Segments exist but personalization isn't moving metrics * Leadership asks "what's the ROI?" and you struggle to answer * Marketing ops caught between campaign execution and strategic influence * Data flows into Customer.io but insights don't flow out I turn Customer.io implementations into revenue-generating systems that your leadership can measure and trust. How I work with Customer.io: From strategic audits to hands-on implementation: Customer.io configuration & optimization, event tracking architecture, data integration strategy, revenue-focused campaign design, behavioral journey automation, A/B testing frameworks, cross-channel orchestration, attribution modeling, and performance reporting that connects to business outcomes.
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Certified Partner
Certified Partner
Pzella Media
Growth and Product Management consultancy specialising in working with early-stage startups to scaleups. We're vertical agnostic and prefer to focus on helping solve problems. We can help with: * Marketing automation * Marketing stack set up * Product management - training, setup and contracting * Helping to validate MVPs * Acquisition marketing * SEO, Paid marketing and more
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Certified Partner
Certified Partner
Drew Price (Lifecycle Marketing Advisor)
Drew has nearly 20 years of experience in email and lifecycle marketing across tech, publishing, and retail. Most notably, he grew Grammarly’s email channel from 0 to 3 billion personalized messages per year from 2014 to 2020. Drew also built & reinvented programs for major brands like The Home Depot and IGN Entertainment. Drew regularly shares his expertise in advisory roles as well as his newsletter Scaling CRM.
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Certified Partner
Certified Partner
Web2Media
At Web2Media, we are a full-service digital marketing agency with a comprehensive approach to helping businesses succeed in the digital landscape. We support and both B2C and B2B companies. Our team of over 75 specialists brings expertise across key areas such as SEO, paid media, social media management, and marketing automation. We focus on creating customer-centric solutions, combining strategic insights with the latest technology to drive results. With Customer.io, we specialize in marketing automation and CRM, enabling brands to deliver highly personalized, omni-channel experiences that take the customer experience to new heights through loyalty and engagement across all touchpoints.
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Certified Partner
Certified Partner
Retenza LTD
Experts in User Retention for iGaming With over 5 years of industry experience, we specialize in building long-term value by helping iGaming brands keep players engaged, active, and loyal. What We Do Best: User Retention Strategies * We craft and execute proven retention flows tailored to your audience. * From welcome journeys to reactivation campaigns — we keep users coming back. Data-Driven Decision Making * Every strategy is backed by deep analytics, not guesswork. * We optimize timing, messaging, and channels based on behavioral data. Multi-Channel Optimization * We analyze your current communication stack and identify gaps. * Whether it’s push notifications, email, SMS, or in-app messaging — we ensure they work in sync to maximize engagement. Conversion-First Approach * Retention is not just about staying visible — it’s about driving action. * We turn engagement into measurable conversions that directly impact ROI. Personalization at Scale * Users expect relevant content. We deliver it. * Segmentation, triggers, and dynamic content ensure every message adds value. Why Partner With Us? * 🧠 Expertise: Years of hands-on experience in retention and lifecycle marketing. * 📊 Results-Oriented: Clear KPIs, transparent reporting, and constant optimization. * 🔁 Sustainable Growth: We don’t chase vanity metrics — we build real loyalty. * 🤝 True Partnership: We treat your goals like our own and work as an extension of your team. Let’s turn your first-time players into lifetime users — and your marketing spend into lasting results.
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Certified Partner
Certified Partner
Flowium
Flowium is a full-service eCommerce email marketing agency run by a team of proven experts. Our mission is to deliver results-driven email marketing for every brand we encounter We do it by providing you with an all-star team of pros to take care of everything related to email marketing, including: * Account set up * Full email marketing strategy (abandoned cart, browser abandonment, welcome series, etc.) * Campaign content calendar * Email copy that fits your brand and connects with your customers * Email design optimized for mobile and dark mode * Technical setup and regular maintenance * Continuous testing and optimization for even better results We also offer SMS marketing to maximize engagement and repurchase rates with your brand. Every Flowium team member is an expert in their field, whether that’s copywriting, design, brand strategy, working together to bring you top-tier results. For real, revenue-boosting email marketing solutions, contact us.
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Certified Partner
Certified Partner
SaaS Playbook
I help product-led SaaS companies convert more trials, reduce churn, and grow MRR through behavioral lifecycle email systems built in Customer.io. Most SaaS companies lose 40-60% of signups after the first session. My Train Track Methodology fixes this by mapping state-to-state user transitions with precise time windows and behavioral triggers, replacing generic nurture sequences with systems that respond to what users actually do in your product. At LANDR, I built the lifecycle program that contributed to 4x revenue growth in two years, including an upsell sequence generating 42% of weekly subscription conversions. What I Build in Customer.io: Activation sequences that move users from signup to first value, conversion tracks that turn trials into paid subscriptions, retention programs that reduce churn before it happens, expansion campaigns that grow account value, and reactivation systems that recover dormant users. How I Work: Discovery ($8,000): Full audit of your current setup, journey mapping, competitive benchmark, deliverability review, and prioritized roadmap using Train Track Methodology. Implementation ($8,000/month, 3-month minimum): I build the actual campaigns in your Customer.io account. Month 1 covers audit and strategy. Months 2-3 build and launch your core behavioral tracks across activation, conversion, retention, and expansion. Ongoing Optimization: Structured A/B testing on each track with full execution and bi-weekly calls. I can write copy from scratch, review what your team writes, or collaborate with copywriters. Either way, you get real campaigns live in Customer.io, not recommendations in a deck. Who This Is For: Product-led SaaS companies with 1,000+ daily signups, clear product-market fit, and self-serve conversion models. Typically Series A/B, VC-backed, with decision makers who can move without committees. I work with a maximum of 2 clients at a time to maintain quality. You get me directly, not a junior team ramping up on your business. Author of The SaaS Email Marketing Playbook, used by thousands of SaaS teams. 13 years in SaaS as founder, head of growth, and consultant.
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Certified Partner
Certified Partner
The Refinery
At ROI Refinery, we are passionate about turning data into actionable insights that drive your business forward. Specializing in comprehensive data analytics and digital strategy, we help companies unlock their full potential by leveraging the power of data. Our mission is to transform the complex world of data into clear, strategic steps that fuel growth and enhance your bottom line. Founded by experts in the fields of data science, marketing, and business strategy, ROI Refinery stands at the forefront of innovation, blending advanced analytical techniques with practical business acumen. We understand that every business is unique, which is why we tailor our services to meet your specific needs, whether it's boosting your marketing ROI, streamlining operations, or enhancing customer engagement. Our suite of services includes data analysis, predictive modeling, performance tracking, and strategic consulting. We pride ourselves on our ability to distill vast amounts of information into concise, actionable insights that help you make informed decisions. With ROI Refinery, you gain a trusted partner dedicated to navigating the complexities of data to uncover opportunities for growth and efficiency. Join the many businesses that have experienced transformation through our bespoke data solutions. Discover how ROI Refinery can help you turn data into your most valuable asset, empowering you to stay ahead in an ever-evolving marketplace. Let’s refine your path to success together.
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Certified Partner
Certified Partner
Welcome Tomorrow
Moving away from traditional marketing agencies, Welcome Tomorrow sets new standards as your trusted growth partner.
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Certified Partner
Certified Partner
María Sainz - CRM | Sales Operations | Marketing Automation
I'm María, a CRM, Sales Operations, and Marketing Automation specialist. I excel in optimizing processes, streamlining workflows, and executing targeted marketing campaigns to drive business growth. Why Choose Me: CRM Specialist: Experience in CRM platforms Salesforce, HubSpot, and Pipedrive. I handle everything from initial configuration to ongoing management and optimization. Process Optimization: Skilled in fine-tuning processes and workflows to enhance efficiency and productivity, resulting in improved sales performance and customer satisfaction. Marketing Automation: Expertise in designing and implementing multichannel and automated marketing campaigns, leveraging CRM data to deliver personalized messaging and drive engagement. (Whatsapp, Email, SMS) Data Analysis and Reporting: Proficient in extracting actionable insights from CRM data to inform strategic decision-making and drive continuous improvement. Affiliate/Partnership Strategy: Experienced in developing and executing effective affiliate and partnership strategies to expand reach and drive revenue growth. Services Offered: CRM Configuration and Set-Up Process Optimization and Automation Whatsapp/Email Marketing Integration, Management and Automation Marketing Campaign Development and Execution Data Analysis and Reporting Affiliate/Partnership Strategy Development I'm dedicated to delivering top-notch solutions that drive results for your business. If you're ready to elevate your CRM, Sales Operations, and Marketing Automation efforts, let's collaborate and achieve your goals together. Don't hesitate to reach out, and let's start a conversation today!
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Certified Partner
Certified Partner
Pacaya Digital LLC
Pacaya leverages 10+ years of deep hands-on experience in Email to deliver exceptional value to our clients across a range of objectives and use cases. Domain setup and inbox warming, deliverability debugging, cold and lifecycle software implementation, building out internal best practices, etc -- all at rates more affordable than hiring an Email Marketing Associate.
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Certified Partner
Certified Partner
Intaface
We help companies and other agencies in Latin America send personalized, dynamic, and automated messages through email, SMS, WhatsApp, and push notifications. We advise at every stage of the sales funnel, from attracting new customers to executing programs. Let our team manage campaigns, speed up processes, and maximize results.
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Certified Partner
Certified Partner
LifecycleX
Growth teams in product-led SaaS face a sizeable bottleneck: they want to run behavior-based campaigns, but the product data they need is trapped. LifecycleX bridges the gap between Marketing and Engineering with a complete strategy-to-execution solution. We don't just deliver compelling creative. We engineer marketing data pipelines, integrate MarTech stacks, and deploy dynamic campaigns that drive predictable recurring revenue. Notable results: * 176% Increase in Transactions for VectorCare (HealthTech Marketplace). * 522% Increase in Trial Activation for Scout (AI Agents). * 240% Increase in MQL > Trial Conversion for US Global Mail (Logistics). Looking for help? Visit our website to see how we work, or DM our founder, Jon Farah, to chat.
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Certified Partner
Certified Partner
Folio3 Software Inc
Folio3 is a California-based software development company that helps entrepreneurs and large corporations build innovative, world class software solutions by providing offshore application development and support. We specialize in Enterprise Applications, Mobile Apps & Games, Websites & Web-based Applications, and Social Media Platforms & Applications development. Our clients include Fortune 500 companies, Silicon Valley start-ups, and some of the most prestigious brands in the world. Our Expertise Includes: ERP Implementation & Integrations CRM Implementation & Integrations eCommerce Implementation & Integrations Mobile and Web Apps Solutions AI & Machine Learning Data & Analytics Cloud Computing Dev Ops Internet of Things (IoT)
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Certified Partner
Certified Partner
R17 Ventures
#1 Performance Marketing Agency helping brands across the globe reach their targets & goals through holistic, pay-per-performance digital performance marketing.
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Certified Partner
Certified Partner
Fiat Growth
Fiat Growth is the leading growth consultancy, specializing in full stack marketing, strategic partnerships, and revenue operations for B2C and B2B early and late stage startups. Our expertise spans various verticals, with a particular focus on fintech, enabling our clients to scale efficiently. Here's what really makes us unique: * We've worked with 100+ of the market's leading Fintech companies driving over $1.5bn in revenue * We have a team of over 30+ senior marketers who become an extension of our client’s teams to effectively help create scalable, capital efficient growth aligned to targeted KPIs. * We specialize in a variety of growth initiatives tailored to the client’s evolving needs including Strategic & Affiliate Partnerships, Digital Marketing, Creative, Marketing Operations, GTM Strategy, Lifecycle Marketing, and Revenue Operations.
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Certified Partner
Certified Partner
Esme IT
Esme IT — Customer.io Partner for DACH, Data Architecture & Lifecycle Automation Experts Esme IT is a Vienna-based consulting and technology firm specializing in data-driven lifecycle automation. As an official Customer.io partner for the DACH region, we help companies transform fragmented systems, scattered data, and manual processes into scalable, automated customer experiences. We go beyond traditional marketing automation. Our work combines data architecture, system integration, and automation strategy — enabling Customer.io to operate as the central engagement engine within a company’s digital ecosystem. Our expertise includes: * Designing end-to-end data pipelines, event schemas, and tracking concepts * Building custom integrations, APIs, and automations tailored to complex business logic * Synchronizing Customer.io with CRMs, BI tools, databases, subscription systems, and analytics * Developing modular workflows such as onboarding, retention, reactivation, permissions, and lifecycle communication * Providing continuous optimization through technical audits, experimentation, and performance analysis With a strong background in DevOps, cloud platforms, and IT strategy, Esme IT enables organizations to create scalable, efficient, and sustainable digital operations. From deep-dive technical assessments to long-term growth retainers, we act as a strategic partner — combining engineering precision with a clear understanding of business goals to deliver measurable impact.
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Certified Partner
Certified Partner
Simple Task Switzerland
Simple Task is a Marketing Technology (MarTech) Agency specialized in the development and configuration of MarTech solutions. Our senior consultants provide solid and reliable services to international companies and local SMEs. We offer Consultuing Services: * Data Management * Performance Boost * Technical Project Management * Performance Boost * Vendor Selection . and Operational MarTech Services * Marketing Automation * Software Implementation and Configuration * Web Development * Mobile and Web Applications * Monitoring and Follow-Up * Campaigns and Use Cases
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Certified Partner
Certified Partner
GAPIT Communications JSC
GAPIT COMMUNICATIONS is the leading growth marketing agency in Vietnam. After 18 years of providing businesses in Vietnam with Branding, Mobile Marketing and Digital Marketing services, we are now ambitious to empower our clients with new Martech solutions in partnering with Customer.io, bringing them better strategies to grow.
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Certified Partner
Certified Partner
good thinking CRM
At good thinking, we are a passionate and innovative experts in multichannel lifecycle marketing. With more than 10 years of experience, we can not wait to support you in developing and launching a CRM strategy that both you and your customers will love. Whether you are just starting out on your CRM journey or are ready to take your existing setup to the next level, we are excited to offer you a package tailored to your company's individual needs.
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Certified Partner
Certified Partner
GrowthBench
GrowthBench helps ambitious companies unlock lifecycle marketing’s full potential—turning personalized, data-driven journeys into measurable revenue. As a specialized consultancy, we provide fractional leadership, managed growth services, full-service recruiting, and staff augmentation that empower teams to scale without the cost and complexity of building in-house. We’ve partnered with over 900 leading brands—including Dropbox, Dialpad, Vuori, and Tonal—to deliver high-impact lifecycle programs that improve retention, accelerate acquisition, and maximize ROI. Our elite network of vetted experts works seamlessly with Customer.io, building clean data foundations, orchestrating targeted campaigns, and implementing automated workflows that adapt to customer behavior in real time. From data governance and analytics & attribution to customer journey optimization and conversion rate enhancement, we bring the right people, processes, and technology to your specific challenge. With hands-on experience across 500+ marketing and data tools, we integrate Customer.io into a broader, unified growth stack—ensuring every message is timely, relevant, and revenue-driving. Whether you’re an early-stage startup launching your first lifecycle program, a high-growth business scaling personalized campaigns, or an established brand evolving your retention strategy, GrowthBench delivers scalable, measurable outcomes that turn Customer.io into a true growth engine.
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Certified Partner
Certified Partner
Yodel Mobile
Yodel Mobile is a global, award-winning app growth consultancy with over 18 years of experience helping brands drive sustainable growth across the app lifecycle. We deliver end-to-end app growth support, combining strategic consultancy with hands-on execution. Our work spans the full growth journey, from pre-launch planning to post-launch optimisation, with tailored strategies designed to deliver long-term commercial impact. Our services include app store optimisation (ASO), paid user acquisition, app launch strategy, CRM and marketing automation, mobile creative and experimentation, product conversion rate optimisation (CRO), localisation, custom product pages, and data-led growth analysis. We work across all major app categories, with deep expertise in fintech, retail and ecommerce, health and fitness, media and publishing, entertainment, travel, and education. Why choose Yodel Mobile? We have launched and scaled more than 2,000 apps across 65+ international markets. As one of the most awarded app growth consultancies globally, we have received over 65 industry accolades since 2018, including Mobile Campaign of the Year, Best Email, Mobile & Marketing App and Marketing Agency of the Year at leading industry awards. Trusted by leading brands worldwide We partner with global brands and high-growth challengers alike, including Zenni Optical, Dick's Sporting Goods, Hinge, TUI, Global Player, UKTV, Confused.com, Body FX, IG Group and B&Q. Our data-led, holistic approach integrates ASO, paid growth, product optimisation, and lifecycle marketing to help clients define meaningful success metrics, increase user value, and achieve sustainable app growth. Ready to take your app to the next level? Contact us at info@yodelmobile.com
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Certified Partner
Certified Partner
INCORE
INCORE — Strategic Digital Growth, Web Innovation & AI Automation INCORE is a boutique, award-winning digital agency helping ambitious brands grow through strategy, design, advanced technology, and performance-driven execution. Based in New Jersey and serving clients across North America and EMEA, we partner with organizations that value long-term thinking, measurable outcomes, and meaningful collaboration — not quick, one-off projects. We combine creative vision with technical depth to design and build modern digital ecosystems. From high-impact websites and scalable web applications to AI-powered marketing automation and lifecycle journeys, our work is focused on helping brands connect with their audiences more intelligently and grow sustainably. Our team blends strategic marketing insight, UX excellence, and engineering expertise to transform complex business goals into powerful digital experiences. Our capabilities include: * Web Design & Development: bespoke, conversion-focused websites and digital experiences. * Custom Web Applications & Platforms: modern React/Next.js builds, integrations, and data-driven digital products designed to scale. * AI & Marketing Automation: customer journeys, behavioral segmentation, lifecycle messaging, and advanced automation powered by platforms like Customer.io. * Growth Marketing: SEO, paid media, CRO, and analytics aligned to real business KPIs. * Strategy & Consulting: helping companies align technology, messaging, and performance into one cohesive roadmap. Unlike traditional agencies, INCORE is intentionally selective about who we work with. Most of our clients stay with us for years — not months — because we operate as a strategic partner invested in their evolution, not a vendor delivering quick deliverables. From concept to launch and long-term optimization, we help organizations build durable digital infrastructure that continues to perform well beyond initial deployment. If you’re looking for an experienced partner that blends AI-driven automation, web innovation, and growth strategy — and you’re ready to invest in meaningful progress — INCORE is built for you.
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Certified Partner
Certified Partner
Enchant Agency
Enchant is an award-winning full-service email marketing and eCRM growth agency based in London, UK. Having worked with leading global brands such as Pearson, QVC, Herbalife, Cox & Cox, Hampers.com and many other 8-9 figure e-commerce brands, we are ready to help you achieve your goals. Enchant is proud to be a Certified Customer.io Partner. Over the last 11 years, we have enabled hundreds of ambitious brands to dramatically improve their ROI, CLV and repeat purchase rates, helping marketers to meaningfully connect with subscribers, prospects, and customers at every touchpoint. We are passionate about customer-centric email marketing and getting results fast. We exist to enable brands to develop relationships with prospects and customers that drive extreme value to businesses and the people that they meet every single time. We are also members and contributors to leading marketing and advertising organisations, such as The DMA and WARC. Our services cover: * Customer.io onboarding + set up * Technical integrations with Customer.io and other platforms * Email marketing audits + roadmaps * Campaign sends + management * Deliverability audits, action plan + implementation * Email design system (master template) design * Email design system (master template) build * Drag and drop template into Klaviyo (no code or design) * Automations strategy * Automations build * List growth strategy * Custom forms * Landing page design * Strategy creation + playbooks * Segmentation modeling * A/B Split testing consulting * Custom reporting modelling + creation * Copywriting for campaigns + flows * Custom reporting templates * Custom-coded template blocks * Integrations consulting * ESP + MMH selection process * + many other services Get in touch here: https://www.enchantagency.com/contact
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Certified Partner
Certified Partner
Digi Storms
At Digi Storms, we're on a mission to redefine email marketing for SaaS companies. Want to know our secret sauce? 👇 Throughout our journey, we've had the privilege of helping SaaS businesses grow. How? By crafting emailing strategies that resonate deeply with each client's unique narrative. Here's what's in our toolbox: 💌 Customized Email Marketing Campaigns: Tailored to echo your brand's voice and engage your audience at every stage. 📊 Data-Driven Insights: We don't just send emails; we tell stories backed by data, driving real engagement and growth. 🔍 Behavioral Segmentation: Pinpoint precision in reaching the right audience with the right message. 💡 Creative Content Development: Crafting messages that not only inform but captivate. But here's what truly makes Digi Storms different – our approach. We believe in the power of collaboration. Partnering with clients to turn their visions into effective email strategies. How do we make it happen? 🤝 Creating deep partnerships with clients to align our email strategies with their goals. 🧠 Drawing on extensive industry knowledge and a drive for digital marketing innovation. So, if you're looking to: 🚀 Elevate your email marketing beyond the conventional. 📈 Craft a digital presence that’s as dynamic and unique as your SaaS product. 💥 Ignite growth and build lasting relationships with your users. Let's connect! Drop us a message, and let's explore how we can take your email marketing to the next level.
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Certified Partner
Certified Partner
Seven Digits Media Inc.
Data-driven full-stack agency serving mainly mid-market clients in four continents. 7Digits is more than a regular agency: 30+ senior employees, uniquely wide experience in martech and our strong business focus positions the Company at the intersection of a growth-focused business consultant entity and an effective online marketing firm full of capable seniors on the execution size. Helping brands like Lindt, Lidl, MKB Bank, Krullung, RSM and several others as well as mid-sized e-commerce clients helped us quickly grow and constantly learn on many international markets. Our business-first, proactive approach empowered our clients not only to grow exceptionally, but to transform many inhouse processes to support their market acquisition potential to the fullest extent. Business cases we admire are the most difficult ones: rapid market acquisition, international expansion, high-volume sales environments and market segments heated with fierce competion. Take a look at our case studies to discover our full potential as your business growth partner in the online space.
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Certified Partner
Certified Partner
Navigator Tech Solutions
We are a strategic and technical marketing company that marries light-weight development with world class marketing to help your company build trust and develop a strong relationship with your customers. We do this by designing key communication that addresses friction and opportunities for better engagement to drive profitability from your current customers and leads. Our core customers use us for managing or migrating marketing technologies, designing scaleable automated solutions, and operationalizing AI driven methodologies in their business. We work with teams of all sizes from Small Businesses to Enterprise Organizations and Fortune 500 Companies. We love edge cases that require unique solutions, and streamlining complicated or complex flows into streamlined and scaleable systems. Email, SMS, in-app, and push notifications cover the vast majority of the communication programs we build and we integrate end to end campaign journey management to deliver high value ROI on our programs. If you are looking for a migration partner, want to solve for net recurring revenue, or drive outcomes in among your current customers and leads, we are the partner for you. Please reach out for an intro strategy session to see if it makes sense to work together.
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Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Certified Partner
Certified Partner
SH Consulting
Deliverability Audits and Remediation: SH Consulting performs a full diagnostic of your email program. We analyze engagement data, database health, and third-party reputation sources to produce a complete picture of your performance and sender reputation. Our audits cover triggered emails, automations, and broadcast sends. We analyze templates for conversion, review sending schedules and frequencies, and deliver insights built around your actual data, KPIs, and operating model - not generic recommendations. ‎‎ Domain and IP Strategy: Customer.io recommends separating transactional and marketing traffic onto different subdomains. We design and implement that split correctly. We optimize shared-to-dedicated IP migrations, transactional IP pool usage, and warming schedules that protect your reputation. ‎ DMARC Enforcement: We move domains from p=none to p=reject without breaking legitimate mail - including complex environments where Customer.io is one of several sending platforms on the domain. ‎ Migrations into Customer.io: Platform migrations are where deliverability breaks most often. We handle subdomain planning, authentication setup, warming schedules, and reputation transfer so your migration doesn't start with months in the spam folder. ‎ Email Security: DNS hardening, spoofing and domain hijacking protection, MTA-STS, and TLS reporting. Our security research on subdomain takeovers at MIT, Harvard, and Stanford has been covered by Ars Technica and others. The same techniques attackers use against universities are what we protect commercial domains from. ‎ Our Team: Audits and remediation are overseen by our Head of Deliverability, Luke Martinez. Luke spent a decade at SendGrid building their deliverability consulting and architecture teams, then helped build the Everest platform at Validity. We know how mailbox providers make filtering decisions because we've worked inside the platforms that send the email.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through