We are In Digital, the in-house marketing agency.
We specialise in operating in-house as an extension of your team, embedding strategy, technology and expertise at the heart of your business to drive smarter, data-led customer engagement across the full lifecycle from acquisition through to retention, loyalty and reactivation.
We help clients like The Financial Times, Experian and Overleaf plan, build and scale high-performing engagement ecosystems in-house, spanning CRM strategy, marketing automation, CDP activation, personalisation, lifecycle design, and retention optimisation - delivering measurable growth in customer lifetime value.
At In Digital, we’ve dismantled the traditional client/agency model, working seamlessly alongside CRM, data and commercial teams to design and execute engagement strategies that are insight-led, test-and-learn driven, and fully integrated across paid, owned and onsite channels.
Whether you’re looking for a great new agency that operates like your in house team, or you’re interested in how we’re helping our clients develop owned, in-house capability and IP, we’d love to chat.