Finding the right tools and crafting a solid strategy can be overwhelming when building a new CRM system. Fortunately, Serve Club partnered with Grohaus, and their expertise made the process incredibly smooth. Grohaus went above and beyond in guiding us. They not only helped us select the best-in-class platform (customer.io) for our needs, but also played a crucial role in developing our foundational CRM strategy. Through competitor analysis, facilitated brainstorms, and clear documentation,