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Pricing

A platform that grows with you.

Focus on building stronger customer relationships by connecting first-party data to every tool in your tech stack with Data Pipelines, a customer data platform (CDP). No credit card required, start for free.

We Recommend

Starter

  $0 Free

Easily centralize customer
data for free

Sign up for free
  • 1 million monthly API calls
  • Unlimited sources
  • Unlimited destinations
  • 2 workspaces
  • Privacy controls
  • SSO & 2FA
  • Community support
We Recommend

Premium

Starts at $1,000 / month, billed annually

A fully-featured CDP that
scales

Get a demo
  • 10 million+ monthly API calls
  • Unlimited sources
  • Unlimited destinations
  • Unlimited workspaces
  • Resend past data
  • HIPAA compliance
  • Email & chat support

Working at a startup?

If your company has raised less than $2 million in funding, you may be eligible for one free year of messaging and data integration with Customer.io. Learn more.

Compare Plans

We Recommend

Starter

starts at $0 /month
Get started now
We Recommend

Premium

starts at $1,000 /month
Get a demo

Data

Sources
Unlimited
Unlimited
Destinations
Unlimited
Unlimited
Monthly API calls
1M
10M+
Multiple sources per destination
Data warehouse destinations
Reverse ETL
Detailed event logs
Resend past data

Security & Compliance

US + EU data center
SSO & 2-factor authentication
Role-based permissions
Privacy controls
HIPAA Compliance

Support

Community support
Documentation
Technical email support
Technical chat support

Usage & Billing

User seats
Unlimited
Unlimited
Workspaces
2
Unlimited
Additional API calls
Max of $0.0002
Custom
Plan term
Monthly
Annual

FAQ

Where do you store customer data?

We support US and EU-based data centers. You can choose a data center that aligns with your desired region.

What sources and destinations do you support?

For the full list, check out our source catalog and our destination catalog. We are always adding more! You can also build your own connection with our webhook destination.

How do you calculate my bill?

We charge based on the number of monthly API calls you send. The Starter plan includes 1M monthly API calls and the Premium plan includes a minimum of 10M monthly API calls. Additional API calls will be charged on a sliding scale at a maximum of $0.0002. Calls sent to Journeys workspaces will not be charged.

How soon can I start using my account?

You can start integrating and adding data to Customer.io immediately after sign-up.

Does Customer.io own the data I put into the system?

Nope! Your data stays your data. Please read our privacy policy for more info.

What are my payment options?

For monthly subscriptions, we only accept payment by credit card. Annual subscribers have the option of receiving an invoice, which can be paid via ACH or Wire.