Basic includes everything you need to start sending messages to your customers.
Premium includes all basic features plus a dedicated Customer Success Manager, deliverability control, and more.
On our basic plan, we have a fair use policy of up to 1 million messages per month. This should make it effectively unlimited for 99.9% of customers.
Yes. Paying by check or wire transfer is possible with a premium plan.
If you sign up today, you can start integrating and adding to Customer.io immediately. To help combat spam and fraud, we manually review each account before any outbound messages can be sent. That helps maintain our reputation and protects all of our customers.
We charge you based on the maximum number of uniquely identified users (profiles) in your account during the month. Each month on the anniversary of your subscription, we will charge the credit card on file.