We started Q4 eating a lot of goulash and brainstorming new product concepts at our company fall retreat in Budapest, Hungary. Being a 100% remote company, we value working (and hacking) together in person. Now that we are back to our regularly scheduled programming, we want to share what we worked on in October for you….

Continuing the work we did with branching last month, we introduced a new branch type and additional conditions. Read on to learn more about our new features and smaller improvements. What’s New? Date-Triggered Campaigns Simplify the process of creating birthday, anniversary, and other recurring campaigns based on d…

Continuing the work we did with the new visual workflow builder earlier this summer, we introduced branching this month. Read on to learn more about our new features and smaller improvements. What’s New? Branching in Workflows Branching allows you to split your workflow in order to funnel users through different paths. Y…

We were busy in July to continue making Customer.io the best marketing automation tool. The UI design and campaign workflow builder are officially out of beta and have been released app-wide. Read on to learn more about our new features and smaller improvements. What’s New? Ad Audience Sync Are you tired of manually uplo…

Following the refreshed UI from last month, we launched a new campaign workflow builder only available in the beta design! What’s New? Drag and drop new actions out of a sidebar Open canvas view Pan and zoom to get either a detailed or high level view of your workflows View the full documentation and learn mo…

We are excited to share that we’ve introduced a refreshed UI design in beta to improve ease of use and reflect Customer.io’s new branding. Our goal with the design refresh was to create an experience that helps you focus your time on tasks that matter most. We introduced our new design as a beta so you have some time …

The Customer.io team kicked off April with a spring retreat in Playa del Carmen where team members created a few impromptu hack projects, including a Google Sheets Importer! That’s what you get when a team of engineers is together in a room. New Features Campaigns & Broadcasts We’ve made three changes that will ma…

You’ve told us that you love the flexibility of our messaging workflows. Anything you dream up, you can make happen in Customer.io. But, you have to understand some pretty complex concepts to make them a reality. With the latest changes, we’ve made the power of Customer.io campaigns easier to understand and set up. We’v…

March brought the first day of spring and lots of great feedback from you on how we can improve Customer.io. This month, we worked on some of those requests pertaining to newsletters and kicked off the first of many exciting changes coming to campaigns. New Features Per-User Data in API Triggered Broadcasts …

February was a short month with record snowfalls, another Super Bowl win for the Patriots, and a Best Picture Oscar for Green Book. Now that spring is here, we’re excited to share the many improvements we’ve made for you in February. Dashboard Improvements We know that some of you send more than just email, so we…