When planning a roadmap, it’s difficult to deny the allure of focusing only on groundbreaking shiny new features. This month, we focused on housekeeping by investing in parts of the app that everyone uses, but no one writes home about: email delivery configuration, our billing interfaces, and tuning existing features bas…

We kicked off summer in the northern hemisphere and winter in the southern hemisphere with a trio of big releases: a new Analysis Page, Workspace Permissions, and opened up our Collections Beta to everyone. Read on to learn more about our new features and smaller improvements in June.  What’s New? Analysis Pag…

Cinco de Mayo fell on a Taco Tuesday this year, and we were pretty excited about it. Do you know what else has us jumping up and down? The ability to view segment membership counts over time. Read on to learn what other new features we shipped in May. What’s New? Segment Membership MetricsWe now track the number of…

Since we couldn’t meet in person for our bi-annual company retreat this month, we met virtually for the first time! With team members in every timezone, we had events scheduled around the clock, which included hack projects, a day dedicated to learning something new, and an unforgettable bake-off competition. While every…

March marks the start of Spring, which also means we lost an hour of sleep. Luckily for you, with all things considered, it didn’t slow us down. We continued to ship new features, including newsletter delivery in your user’s time zone and Google Single Sign-On. Read on to learn what else is new this month. What’s New?…

February was an eventful month. JLo and Shakira had a memorable Super Bowl Halftime Show, Punxsutawney Phil predicted an early spring, and we shipped a much-anticipated feature, Snippets. Read on to learn what else is new this month. What’s New? SnippetsYou can now create reusable content Snippets and insert them …

While we’re still trying to remember to write 2020 instead of 2019, read on to learn what new features we shipped in January. What’s New? Add Event Conditions to True/False BranchesIn the visual workflow builder, we added another way for you to further customize your messages. You can add event conditions based on…

This year flew by, didn’t it? Looking back at 2019, we’re proud of the work we did to continue making Customer.io the best marketing automation platform for you. We started the year by analyzing the cornerstone of our user experience, which lead to refreshing our entire interface. This gave us the foundation to reinve…

December brings snow (for many), fun traditions, and the inevitable consumption of too many cookies. Keep reading to find out what we have been working on for you this month. What’s New? Duplicate Segments We know it’s a pain to recreate complex segment logic every time you want to target a different audience. That’s why…

November is a month we are definitely thankful for. It delivered giant balloons in the Macy’s Thanksgiving Day Parade, Cyber Monday sales, a new webhook feature, and more! What’s New? Set Attributes from Webhook Responses We are excited to announce that you can now use Webhook Responses to set people’s attributes. Thi…