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In Defense of the Really Long Email

Customer.io
When companies begin formulating their email strategy, this question always comes up: How long should our emails be? Surely, with decades of emailing under our belts, our society has figured out some formula, some equation, some something to help determine an ideal email length. Yes, friends. You’ve come to the rig…

A Deep Dive into Thrive Market’s Stress-Relieving Thanksgiving Emails

Customer.io
While many holiday campaigns rely on bad turkey or Santa puns to carry them through the season (scan your inbox now for a few examples), others use the holidays to truly shine — by offering just the right message, offer, or inspiration at just the right time to spread joy and reduce stress. Thrive Market is a health-c…

How to Win Back Your Lost Trial Leads

Cutting contact with people who didn’t convert after a trial means missed opportunities. Here’s how 15Five reengages users with a winback email campaign.

When should a CEO write support email?

Colin Nederkoorn
Analysis of an Email from the Paypal CEO to Andy Macmillan

How one company achieved a 55% click through rate

We look at email and how to focus on benefits to the recipient