Startup Program

Get up to 12 months of Customer.io free 

We’re passionate about supporting startups because not too long ago, we were one. Build, launch, and scale your customer messaging, all in one platform.

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After you apply, you’ll be prompted to create an account.

Send messages in many forms

Loved by thousands of startups

Requirements

Startup Program eligibility 

To be eligible, your business must meet the following requirements.

Funding

Your business has raised less than $10 million in total funding.

Contact lists

They must be obtained through standard methods, not purchased.

Service

Your business is currently not and has never been a customer of Customer.io.

How it works

No strings attached. Really. 

When your free term is coming to an end, you'll get plenty of notice, and an exclusive offer built for startups.

Today

Apply and enroll. Up to 12 months of free access begins.

Months 1-12

Build and grow. Build and scale your messaging with us.

60 days left

Check-in. We'll email you reminders before graduation.

Graduation

Graduate. Continue on an exclusive graduation offer.

We've got your back

Cancel anytime, or reach out before your free term ends. We'll help you choose the path that's right for your startup.

Pricing

Plans and pricing 

Join thousands of startups using Customer.io to build and scale their customer messaging.

View all plans
Startup
starts at
$0
for up to 12-months based on application eligibility

Startup includes all Essentials features with additional user profiles

Apply for StartupApply for Startup

  • Billed monthly

  • Limited support

  • Send emails, SMS, push notifications

Technical support
Startup Partner Program

Work with startups? 

Join 150+ venture firms, accelerators, and founder communities partnering with Customer.io to support the startups they work with.

Become a partnerBecome a partner

Some of our startup partners include:

  • Y Combinator
  • Techstars
  • Segment
  • Secret
  • Mercury
  • GAN
  • F6S
  • Seedcamp
  • Tech for Black Founders
  • Tiny Seed
  • TechCrunch
  • and more
Resources

Guides to get you started 

Explore practical ways to build better messaging, improve retention, and keep customers engaged.

The retention-first playbook for early-stage companies

Read case article

Getting started with in-app messages and push notifications

Read case article

Churn prevention: signals, plays, and messaging

Read the article
Faqs

Frequently asked questions 

Startup Program gives eligible startups that are new to Customer.io access to our customer engagement platform, including Journeys, Data Pipelines, Messaging, and our AI Agent.

With Customer.io, you can create personalized customer journeys, send omnichannel messages, unify customer data, and use AI to help build, analyze, and optimize campaigns faster.

Eligible startups receive up to 12 months in the program, including up to 30,000 customer profiles at no cost.

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Supercharge your messaging 

Get startedGet startedBook a demoBook a demo
  • 14-day free trial
  • No credit card required
  • Cancel anytime