If you’re seeing product abandonment and churn, you might be leaving people hanging. Motivate, educate, and engage users to get them where they need to go.
Don’t strand people before they quit your product! Customer communication is part of your application; every message is an opportunity to improve user experience.
Trigger messages from Customer.io based on what people do or don’t do to guide them towards key 'aha!' moments, prompt feature adoption, and spur deeper engagement—all at scale.
Harness user and event data without having to go to your developers to create or edit messages, and design a better, more personalized experience for your customers.
Coach people towards pivotal 'aha!' moments that help them feel successful in your product.
Automate responsive onboarding campaigns based on key feature usage.
Introduce features and announce new releases to spur engagement.
Target exactly who you need to reach with customized, persuasive messages.
Earn confidence in your service and draw customers back with timely communication.
Trigger user notifications and vital transactional messages, from receipts to password resets.
"Using Customer.io has boosted our numbers in every imaginable way—from audience growth to engagement to conversion. They are literally helping us change lives around with world by making sure we have the best email tool available."
"It's crucial for our team to make onboarding as fast and painless as possible because teachers are super busy. Customer.io allows us to segment new signups based on their remaining action items and send our teachers finely-tailored guidance based on their real-time status."