Product Managers

Accelerate product-led growth 

Elevate your customer engagement with reliable tools, integrated data, and a holistic view of the entire customer lifecycle.

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  • 14-day free trial
  • No credit card required
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Customer.io for Product Managers
Data + Activation

Drive product adoption with personalized messaging 

Leverage your first-party customer data

Journeys

Customer journeys that increase activation and create product advocates.

Discover Journeys

Data Pipelines

Power product activation campaigns with unified data across your tech stack.

Explore Data Pipelines

Parcel

An email coding experience that gives you full control over your campaign messaging.

Meet Parcel
Growth Optimization

Run activation experiments quickly 

Deploy dynamic customer campaign experiments and optimize workflows to drive growth seamlessly.

All featuresAll features

In-app messaging

Build dynamic, personalized content in your app or on your website to continue customer conversations across channels.

Data activation

Make your customer data actionable. Access it through direct integrations, Data Pipelines, or APIs to leverage it in your message campaigns.

Custom objects

Group audiences based on relationship data to power feature adoption campaigns.


Multiple workspaces

Build test environments for experimentation without impacting live campaigns.


Transactional messages

Combine marketing and product messages seamlessly within a single platform, simplifying your messaging infrastructure and enhancing user experience.

Unlimited users

Each team member gets a designated seat tailored to their role—control access to workspaces, workflows, people, messages, metrics, and more.

Customer-Centric
Customer-Centric

Support at every stage 

Receive top-notch technical support from day one. Our team is dedicated to educating, collaborating, and advocating for your success, backed by a 99% CSAT score.

  • Access to experts: Every customer has access to email support and will hear back within 24 hours.

  • Platform documentation: Access easy-to-follow guides, use cases, videos, and more to educate and empower you.

  • Community support: Connect with and learn from power users on best practices and use cases.

Customer.io Compliance and Security

Security you can trust

As a data company, we understand the importance of keeping your company’s data secure.

  • GDPR, HIPAA, SOC 2 Type II, and CCPA compliant.

  • Choose between an EU or US data residency.

Customer.io Integrations

Seamlessly integrates with your entire martech stack

Confidently connect to the CRM, analytics, and data warehouse you use to scale your business.

  • Seamlessly integrate with Data Pipelines (or any CDP) or use webhooks or APIs.

  • Utilize web and mobile SDKs to identify people and target messages.

Pricing

Pick the right plan for you 

Join thousands of product teams who use Customer.io to support their customer engagement and activation needs.

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Essentials
starts at
$100
per month / billed monthly for

For small companies who are gaining momentum

Get startedGet started

Features you'll love:

  • 5k profiles (people + objects)

  • 1 million emails per month

  • 2 object types

  • Email and community support

  • Ad audience sync

  • Visual workflow builder

  • Data Pipelines basic integrations

Premium
starts at
$1,000
per month / billed yearly

For companies who are growing rapidly

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Everything in Essentials, plus:

  • Custom profile volume & pricing

  • Custom email volume & pricing

  • 10 object types

  • Premium chat & email support

  • 90-day onboarding support

  • HIPAA Compliance

  • Data Pipelines premium integrations

Enterprise
 
Let's talk
 

For companies who are scaling globally

Talk to salesTalk to sales

Everything in Premium, plus:

  • Our best pricing on profile & email volume

  • Priority technical support

  • Migration support*

  • Dedicated Customer Success Manager*

  • Dedicated hardware

  • Audit logging & data governance

Resources

Guides for product teams 

Explore use cases and best practices for product companies of all sizes.

In-app survey strategies for product-led companies

Read the article

18 transactional email examples we love and why

Read the article

Guide to personalized omnichannel marketing

Read the article

The State of Messaging report

Access the report

Messaging plays that drive product-led growth

Watch now

Our 10 favorite tools to integrate with our CDP

Read the article
Customers love us

Preferred by product-led companies  

Clearbit-w

Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.

Alex MacCaw
Alex MacCawFounder
Guardio

Customer.io listens to us and what we want. We love seeing things we’ve requested actually being built out. The best example of this has been the Sticky Notes feature.

Sharon Blatt Cohen
Sharon Blatt CohenSenior Marketing Lead
People.ai

I love the product. The metrics are fantastic and the team is executing very well on new features. The smartest Marketing Tech people I know include this product as part of their core stack.

Morgan Bender
Morgan BenderHead of Product
DoSomething

The landscape of the industry is changing so much. We definitely rely on Customer.io’s expertise to stay in the know. The best practices we’ve learned from them allow us to be on autopilot and prevent issues before they have the chance to arise.

Jen Ng
Jen NgDirector of Product

Supercharge your
 messaging automation 

  • 14-day free trial
  • No credit card required
  • Cancel anytime
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