Cut through the noise and guide your customers straight to the checkout line based on how they interact with your site and product.
Optimize how you communicate
Create automated or API triggered workflows, newsletters, and transactional messages – all within one platform using the same customer data.
Send email, push, SMS, and Slack . For anything else you can dream of, we have webhooks to deliver data immediately.
Make sure a message gets delivered within a very specific time range using time delays, time windows, or wait until a user takes an action.
Integrate data from your app, CRM, or CDP provider in just a few clicks . Without delay, send identify and track calls to create user records and align associated events in Customer.io.Demo
Create sophisticated, data-driven segments in Customer.io using everything you know about your users.
Everything they have done in your product or service
Messages delivered within a specific time period
Anything else you want to send through our API
By tracking segment memberships over time, you can confidently target the right audience all the time.
Create complex workflows with sophisticated logic and deliberate personalization by using branched workflows with A/B testing, time delays, action conditions, and more.
Send emails, push notifications, Slack, and SMS messages to deliver relevant information, or use a custom webhook action to send data through any service that has an API.
Measure the success of your campaigns by defining custom conversion goals using the same profile attributes and behavioral conditions in your data-driven segments, like when people:
Complete the onboarding program
Upgrade to a new plan type
Reactivate their account
Our Customer Success experts work alongside you to design and refine highly effective acquisition and retention campaigns to meet your business goals.