Customer.io is a email automation platform used by subscription businesses of all types.
Our customers share a common bond, regardless of the industry they serve. They share the desire to communicate with their subscribers in a relevant and authentic manor.
Whether you're starting with 1 subscriber or 10 million, it makes no difference. Use this platform to create and manage the emails you would like to send as your subscribers proceed through your customer journey.
Immediately after connecting your ReCharge store, we'll begin feeding your Charge customer list and subscription information into your newly provisioned Customer.io account.
When you first sign in to your Customer.io account, you'll notice, your ReCharge customers are and their events have already have been synced for you.
This integration will keep your customers and events updated in real-time between your ReCharge store and Customer.io account.
Moments after installing, you'll be able to start segmenting your customers and building email and text message workflows that send personalized emails to your ReCharge customers.
When ReCharge merchants begin using Customer.io, they generally create the following email automation campaigns:
As ReCharge merchants become more familiar with Customer.io, they tend to create additional, custom campaigns that engage their active subscribers and reinforces the recurring value of their subscription box.
Overall, ReCharge merchants use Customer.io to help reduce churn, improve retention, and increase LTV by building stronger relationships with their subscription customers.
Use Customer.io to send personalized emails to your subscribers, which are triggered by real-time data coming from your ReCharge store.
Use MailChimp to send basic newsletter blasts to email lists.
Everyone starts with a free 30-day trial (no credit card required). We then charge a simple monthly rate. No transaction fees.
Our base pricing begins at $150 per month and allows you to send unlimited emails for up to 12,000 subscribers. Additional plans scale up from there with added features and levels of support.
We subbox startups. Please let us know if you only have a few active subscribers and we'll be able to offer you a lower startup pricing plan before your trial ends.
It only takes a few seconds to connect your ReCharge store to a new Customer.io account. Add your ReCharge credentials above and click install. You can find your ReCharge API keys by going into the ReCharge app and going to the Integrations Tab - then clicking ‘API tokens …’
When you create a new API token in ReCharge, you will need to grant it READ access to all of the available permissions.
Please contact the ReCharge support team here if you ReCharge account is not yet enabled to create API keys.