What Professional Services Can Do for You
Add expertise without adding headcount.
Do you need help translating marketing requirements into engineering requirements? So do most of our customers. We’ll help you and your engineering team avoid common integration mistakes when data starts flowing into Customer.io.
New onboarding campaign? New product launch? No problem. Let us help you plan, setup, and create the perfect lifecycle campaign in Customer.io.
Sometimes marketing teams don’t have time for even the smallest jobs! Let our team of experts take care of packing up your old templates and moving them into Customer.io.
Ready to move your messages, data, and segments to Customer.io, but don’t have the time or resources to do it? Our team will act as an extension of your own to get you up and running the right way.
Whether you have one transactional message or 100+ marketing emails, we’ll use your designs and code all of your messages directly in your Customer.io account for maximum efficiency.
We understand working with different email platforms is time-consuming and confusing. Our team will work with you to create and execute a consolidation plan to alleviate unnecessary stress.
We want to hear what makes your team, product, and lifecycle marketing unique. This helps us determine which services will best suit your team’s needs.
We’ll deliver a proposal that addresses the opportunities we found during the discovery process. This gives your team a chance to visualize what success could look like.
Where the rubber meets the road. The team will be hard at work to fulfill the proposal. We’ll check in and review deliverables as frequently as is needed to ensure frictionless project completion.
If we don’t earn a good word for the work we completed, then we haven’t met our own expectations.
Customer.io Professional Services team was really dedicated to understanding the challenges of our business model and designing a solution that helped us achieve our goals while getting the most out of the platform. They really made the onboarding and setup experience go from good to excellent.
Lucas Magroski CTO at Talentify
It’s hard to switch and adopt a new platform during Q3 and Q4, but The Pro Services team did most of the heavy lifting of migrating our most crucial communication flows and ensuring that all our questions and inquiries were handled quickly and with great context.
We’re even more confident now moving forward with Customer.io as we have experienced the benefits both from their product and people this early in our lifecycle.
Krists Tauriņš Product Marketing Specialist at Printify
Customer.io’s Pro Services team got us up and running as fast as we could possibly manage. We were able to collaborate with them to divvy up the tricky migration work to get us up on the platform and it saved us a ton of time and headaches. Really happy with the service.
Brian Fioca Founder of RescueTime