Two-Sided Marketplace,
One Platform.

Automate multichannel campaigns in Customer.io to keep your users and vendors engaged and informed.

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Key Ingredients For Success

Build stronger relationships with your customers no matter what side of the business they are on. Using real-time behavioral data and advanced segmentation, send meaningful and personalized experiences across multiple channels at scale.

Campaigns For Marketplace Users

Popular Campaigns To Keep Users Engaged

Onboarding

Retain customers with persistent engagement and nurturing.

Email SMS Push

Cart Abandonment

Encourage your customers to complete their order by following up with an email.

Churn Risk

Identify and send an alert when a customer is likely to churn.

Email Push Slack

New Registration

Notify your team on Slack for every new registration or important event.

Slack

Booking Reminder

Send personalized reminder messages to increase acquisition on both sides of the business.

Email SMS Postcard

Discount Code

Offer promo codes based on location, behavioral conditions, or previous purchases.

Email SMS Push

Campaigns For Marketplace Vendors

Popular Campaigns To Keep Vendors Informed

Views This Week

Keep your vendor updated and tell them how many people are looking at their listing.

Bid Update

Congratulate your vendor when a user places a new bid.

Email Push SMS

Quote Request

Notify your vendor when a user requests a quote or inquires for additional information.

Email Slack

Customer Review

Inform the vendor when a new rating or review is posted.

Email Slack

Hired

Let your vendor know when someone completes a purchase or makes a reservation.

Email Push Slack

Cancellation Notice

Send an alert when a customer cancels an upcoming appointment, service, or booking.

Email SMS

Integrations

Connect To Customer.io and Start Engaging With Your Customers

With Segment Sources, you can pipe campaign data in and out of Customer.io and into your data warehouse and/or Segment’s 200+ integrations.

If you have a custom customer database or order management system, show your developers the Customer.io API documentation for easy integration.

The ReCharge Customer.io integration allows you to connect your ReCharge subscriber data directly to Customer.io, a powerful email automation platform.

The WooCommerce Customer.io integration allows you to connect your WooCommerce subscriber data directly to Customer.io, a powerful email automation platform

Send your Customer.io data to Salesforce using Zapier. Trigger campaigns or create Customer.io profiles when a contact, lead, or account is created.

Start sending automated email, SMS, and postcard drip campaigns to your subscribers from just about any place your customer data is stored using the Zapier integration.