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Journeys

Deliver powerful customer experiences

Build unique customer interactions across mobile and web through channels like email, push, in-app, and SMS.

Why 7,600+ companies trust Customer.io Journeys

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Simplify campaign execution

Manage all messaging across each of your communication channels from a single place.
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Effectively personalize interactions

Target specific groups of customers with an offer or message that’s personalized to them.
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Maximize marketing ROI

Leverage real-time data to test your hypothesis and optimize your strategy.
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Connect the way customers prefer

Intuitively build complex customer journeys that leverage the communication channels your audiences use most.

Make every message relevant

Use detailed customer profiles to develop real-time customer segments so you can customize your engagement with confidence.

Flexible to meet your needs

Create automated or API triggered workflows, broadcasts, and transactional messages using the same customer data.


Customer.io is the most intuitive and robust omnichannel messaging platform I’ve ever used. They beat the competition out of the water.
Alex MacCaw, Founder, Clearbit