Healthcare Customer Engagement
Engage with Compliance
Build HIPAA-compliant campaigns that nurture stronger engagement with your healthcare customers.
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Personalize messaging at scale
In Healthcare, protecting personal health information and ensuring compliance is paramount to success. However, compliance doesn’t have to mean impersonal. Work with our team of customer success managers to implement personalized, data-driven campaigns. Speak to customers like you know them, and build trust through compliant messaging practices.
Onboard and Convert New Sign-Ups
Onboard new customers more effectively with campaigns that react to key customer behaviors. Guide them through common drop-off points — like uploading insurance information or booking a first appointment.
Engage customer segments with granularity
Health occasions are typically less frequent and more costly than other products and services. Masterfully craft granular segments on the fly to engage intentionally at each stage of their journey. Nest customer attributes, activities, and page views to target customers based on their interests and needs.
Improve customer experience and operational efficiency
When your data and campaigns are silo’ed across multiple platforms, your customer pays the price. Consolidate your messaging operations into one platform for full visibility on all customer touch points. Improve your customer experience with timely and reliable account notifications, appointment reminders, and transactional messaging in the same platform as your marketing campaigns.
Healthcare Resources
Guide to HIPAA-Compliant Customer Engagement
How can you build a data-driven strategy while also maintaining top-notch compliance? This guide will give you the foundations to using data safely and effectively.
Webinar – Activating and Retaining Digital Health Members
Watch and learn for tips on how Meru Health is building compassionate, behavior-based campaigns to help their members adopt and maintain consistent mental health practices.
How Mysa Revved up their Revenue by 5x+ Through Email Marketing
Read how Mysa made email a large revenue-generating channel with the ability to build campaigns in Customer.io that react to key consumer behaviors.
