Personalize messaging at scale
In Healthcare, protecting personal health information and ensuring compliance is paramount to success. However, compliance doesn’t have to mean impersonal. Work with our team of customer success managers to implement personalized, data-driven campaigns. Speak to customers like you know them, and build trust through compliant messaging practices.
Onboard and Convert New Sign-Ups
Onboard new customers more effectively with campaigns that react to key customer behaviors. Guide them through common drop-off points — like uploading insurance information or booking a first appointment.
Engage customer segments with granularity
Health occasions are typically less frequent and more costly than other products and services. Masterfully craft granular segments on the fly to engage intentionally at each stage of their journey. Nest customer attributes, activities, and page views to target customers based on their interests and needs.
Improve customer experience and operational efficiency
When your data and campaigns are silo’ed across multiple platforms, your customer pays the price. Consolidate your messaging operations into one platform for full visibility on all customer touch points. Improve your customer experience with timely and reliable account notifications, appointment reminders, and transactional messaging in the same platform as your marketing campaigns.
“The fine-grained control, pleasantly responsive UI, and fast support response times not only make Customer.io a powerful tool that we lean on, but also a pleasure to work with.”
—Nathan Skwortsow, CTO/Co-Founder, Physitrack
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