Zapier helps teams get more done, all without developer help. Being able to move data between different platforms is a huge time-saver, and like many teams, we simply wouldn’t function as efficiently without Zapier’s automated app workflows.

We’re pleased to announce our new integration with Zapier so you can get more done in Customer.io!

Using Zapier to connect Customer.io with other tools has become an integral part of our growth stack — and we hope it will become part of yours, too. Read on to learn about some potential use cases and helpful tips we’ve learned while using the integration ourselves.

Here’s what’s new and improved in Customer.io lately! We released an easier way to build and customize emails, updated newsletters to allow you to send to unsubscribed folks when necessary, and added options for invoice and technical contact email address specifications.

This feature is available for accounts on the new Google Cloud infrastructure.

In your Customer.io workflow, time window actions enable you to configure your triggered campaigns to wait until a given day, time, and time zone to send your messages. But what if the customers you want to send your message to aren’t confined to one time zone? You want them all to receive your message “on Monday morning"— but "Monday morning” means something very different for someone in San Francisco vs. someone in London!

We want to enable you to send messages in not just in a time zone, but in your users' time zones! And now you can— with a new feature that we’re calling Time Zone Match!

This feature is available for accounts on the new Google Cloud infrastructure.

Today, we’re super-excited to announce some improvements to our Email Layouts (and the docs that go with them!) to give you a better start on building responsive, personalized...

This feature is available for accounts on the new Google Cloud infrastructure.

Headers are a critical part of an email. In a nutshell, they describe the message content and its behavior: where it’s coming from and where it’s going. The common ones...

Today, we announce a feature that brings a big improvement to Customer.io, especially to those on our new infrastructure.

Previously, if you wanted to find a particular person in your Customer.io database, you had to remember their exact email address...

Break out your party hats because it’s time to celebrate! Previously, when you enabled a Slack action in Customer.io, you might’ve seen this banner:

Well, it’s no more!

Customer.io Slack is official: we’ve gone through...

This feature is available for accounts on the new Google Cloud infrastructure.

Today’s product update includes two features that have been requested many times by our customers, and that we’re exceedingly pleased to deliver! The improvements are two...

In the past, tracked links in Customer.io were served via HTTP. This presented a number of challenges in certain use-cases where HTTPS links were required.

We’re happy to announce that we now support upgrading tracked links to HTTPS as an extra step...

This feature is available for accounts on the new Google Cloud infrastructure.

Previously, if you wanted to manage multiple products or apps in Customer.io and make sure you didn’t message the wrong people, you had to create multiple accounts.

Now...