Customer.io Product Updates

Feb 21 2016

It may take you by surprise the first time you’re pulled in to the email composer’s vortex of focus. Like a good book, the rest of the world falls away and you’re absorbed by your singular task.

3 panel composer

If you have a sufficiently large desktop, we’re going...

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Feb 11 2016

We’ve begun a process that will make Customer.io’s triggered campaigns easier to understand and safer yet more powerful.

The first step we’ve taken is to give you a guided process for creating a new triggered campaign.

The concepts are the same...

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Nov 19 2015

Our segmentation engine is central to enabling you to send your campaigns to the right people, so we’ve been working to improve the segment creation process.

We wanted to make it easier to build segments, from the simplest grouping to more complex...

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Oct 8 2015

You’re probably checking your campaign delivery stats on a regular basis. Now you can export those metrics for your triggered campaigns — including the number of emails sent, delivered, opened, clicked, converted, bounced, spammed, unsubscribed, dropped...

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Jul 20 2015

A common question when someone unsubscribes from your emails is: “Which email did they unsubscribe from?”. Or “From which email did they unsubscribe?” if you want to be grammatically correct.

Now unsubscribes get attributed to specific emails and...

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Jul 20 2015

Now you can filter out the noise on a busy site. When all you’re looking for is the “invited_friend” event in a sea of other data, use filtering to hide everything else.

You can filter by:

  • attribute change
  • event
  • page view
  • email activity (sent...
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Apr 15 2015

We’ve worked hard to rebuild our export tool so that you can grab your user data as a CSV whenever you need — to review, analyze, or even import into other tools.

The possibilities are great. Export data using the same handy AND/OR filtering rules...

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Feb 4 2015

Cross that newsletter off your to-do list and get to the rest of your day! Now you can schedule all your newsletters in advance.

We’re delighted to add this frequently requested feature that enables you to set newsletters to go out automatically,...

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