There are a number of factors that can directly influence whether or not your emails arrive in the inbox. Customer.io’s team of email experts monitor, analyze, and advise on sender authentication and reputation to ensure maximum deliverability.
To ensure optimal deliverability, our experts examine sending volume and behavior before assigning shared or dedicated IPs. When a dedicated IP is introduced, Customer.io will provision, warm, and manage the IP(s) on your behalf to secure a healthy reputation from the start.
The truth is, we take deliverability seriously and care about your performance. We work with you to identify potential risks, troubleshoot reputation issues, and guide you to maintain a strong reputation.
Customer.io provides round the clock monitoring for bounce rates, spam rates, and blacklisting activity. Our team will identify and mitigate these listings whenever we can.
The landscape of email deliverability has changed a lot in the last few years. Our Email Deliverability Team created a Best Practice Guide to address negative impacts on inbox placement.
Join thousands of others and leverage Customer.io’s scalable platform that delivers millions of messages every day.
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